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About Siletz news / (Siletz, OR) 199?-current | View Entire Issue (April 1, 2005)
TRIBAL PROGRAM NEWS Business and You! Pow-Wow Committee Seeks Applicants The Pow-Wow Committee is seek CTSI, 1 140 Willagillespie Road, ing applications to fill vacant commit Suite 18, Eugene, OR 97401, phone tee positions that are open to all tribal 541-484-4234; or Felicia Carmona, members. CTSI, P.O. Box 549, Siletz, OR 97380- Please request an application from Nick Sixkiller, Eugene Area Office, 0549, phone 1 -800-922-1399, ext. 1273, or 541-444-8273. Artwork Sought for 2005 Run to the Rogue The Run to the Rogue Planning Com mittee would like new artwork for Run to the Rogue this year. We are looking at different ideas for a new T-shirt design to be used for many Run to the Rogue items. Ideas the committee would like to see are the tribe's bas ketry patterns, Run to the Rogue’s flicker/ eagle feather staff, and a map of the run. For ideas, more information, or to submit artwork, please contact Cultural Programs Coordinator Selene Rilatos at Cultural Programs, CTSI, P.O. Box 549. Siletz, OR 97380-0549; 541 -444-8246 or 1-800-922-1399, ext. 1246; or e-mail selener@ctsi.nsn.us. Invitation to Bid Toledo Mill Yard Cleanup Project Siletz Tribal Business Corporation Contact Person Dwight Butt Economic Development Director 541-994-2142 Project Location 2009 SE Sturdevant Road Toledo, OR 97391 (Tribal Mill Site) Project Summary Phase 1: Consists of approximately 25 acres of land. Small hardwoods, mostly alder, need to be cut with a mow ing machine (brush hog) that will cut the brush at ground level and mulch it into large manageable chunks. Phase 2: Consists of leveling 25 acres of land. Some brush piling and burning will be necessary to accomplish this. A bulldozer will be required ca pable of moving and leveling burms and feeding burn piles. Phase 3; After leveling is com pleted, grass seed and commercial fer tilizer will be broadcast onto the 25-acre parcel. This can be accomplished using • Excellent Customer Service How Successful Can Your Business Be Without It? Unfortunately, many business own ers fail to recognize the importance of providing good customer service. As long as the customer’s basic needs are met. business owners may think they have done their job. To achieve excellent customer ser vice, a business owner must have high standards where the customer is con cerned and also have a program in place to “teach” customer service to all employees. Employers often make the mistake of thinking the employees they hire know how to be polite and how to provide ex cellent customer service. In today’s world, this is not always the case. Many people have not been raised in environments that stress man ners and may treat customers badly not because they don’t care ... but because they don't know any better. By setting a good example and pro viding frequent customer service training, business owners can substantially im prove their company’s public image. Remember, customers can choose where they shop and by showing them you appreciate their business, you are making an investment in the continued success of your company. For additional business information, contact me at the Siletz Tribal Business Corporation (STBC), 541-994-2142. Include Your Company in Tribal Business Directory Deadline for sub missions is June 15, 2005. 4 by Rosie Sufficool, STBC Business Information Counselor Siletz News • Are you a Siletz Tribal member who owns your own business? If you are, we would like to hear from you. The Siletz Tribal Business Corpora tion is developing a directory of busi nesses owned by Siletz Tribal members. When completed, the directory will be available for Siletz Tribal members to use when they need a particular service or product and would like to support a tribal business. If you currently are a Siletz Tribal business owner, please contact Rosie Sufficool, STBC business information counselor, at 541 -994-2142 so your busi ness can be included. Business and You! by Rosie Sufficool, STBC Business Information Counselor commercial seed machines or by using hand-operated mechanism. How Do Customers “See” Your Business? Insurance The successful contractor will carry liability insurance of $1 million, nam ing STBC and CTSI as additional insureds. Timeline Bids must be received at the Siletz Tribal Business Corporation 2120 NW 44th, Suite D Lincoln City, OR 97367 Phone: 541-994-2142 no later than April 25. 2005, in writing. Late bids will not be considered. The contract(s) will be awarded May 1.2005. Inspection Potential bidders can inspect this project site by appointment by calling 541 -994-2142. Accommodations will be made to show the project and answer questions. April 2005 If you are a small-business owner, your responsibilities are many and your staff may be few. You may spend your days just hop ing enough customers will come into your business so you can make money and pay your expenses. But do you ever stop and take a good look at what customers are seeing when they walk through your front door? The first impression your customers have of your business is the way it looks. You may have wonderful products, ex cellent prices, and great customer service, but unless your business “looks good" many customers won't even come through the front door. Business owners can do many things to make sure their business gives a great first impression. Here are some suggestions: • Is your store or shop as clean as it could be? • • • Are your windows and windowsills clean? Is there trash or dirt on the sidewalk by your entrance? Keep display shelves a distance from the front door, so it will be easy to walk into your store/shop. Since business owners come and go in and out of their businesses each day. many times they don’t really “see" what potential customers might be seeing. Take some pictures of the entrance to your store/shop. Then take them home and look at them objectively when other things aren't distracting you. What you see might surprise you! By taking a good look at the entrance to your store/shop. you might be able to make positive changes that w ill make your busi ness one customers want to visit. If you have business questions you would like to have answered or comments, please send an e-mail to rsufficool@stbcorp.net
