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About Cottage Grove sentinel. (Cottage Grove, Or.) 1909-current | View Entire Issue (May 8, 2019)
8A | WEDNESDAY, MAY 8, 2019 | COTTAGE GROVE SENTINEL Customers are ‘all in the family’ at Brad’s Chevrolet Sentinel Staff report Brad Cohen considers his busi- ness family-oriented, but perhaps not in the traditional sense. Cohen, the owner of Brad’s Cot- tage Grove Chevrolet, has cultivat- ed his own philosophy on employee and customer relationships. With employees, “treat them like family and they’ll treat customers like fam- ily,” he said. At Brad’s Chevrolet, this means entering into a relationship. “If you’re my family member, I’m going to take of you no matter what,” said Cohen. Cohen has no love for the “old- school” style of car dealerships, which he characterizes as aloof and often untrustworthy. “I always believed that you treat your customers and your employees the same,” Cohen said. “If you treat your employees really well, they’ll stay your employees. If you treat your customers really well, they’ll find a way to come back.” Brad’s Chevrolet maintains a staff of 54, most of whom Cohen says have planted their roots in the com- pany. “We have a lot of good people and most of them are long-term,” he said, “and that builds a good fami- ly-style business of success.” Cohen’s father started his own Dodge dealership on Aug. 1, 1960. Thirty-two years later to the day in 1992, Brad opened his own dealer- ship in Cottage Grove. its share of growth and shrink- age, following the ebb and flow of economic forces. Today, Cohen is proud of what his business has be- come. “We’ve sold about 130 percent of our objective for 26 years,” he said. On top of positive sales, Cohen has seen a regular flow of awards and accolades stream into the busi- ness, something which he owes to the dealership’s high Customer Sat- isfaction Index and numerous mas- ter technicians. Just last month the company re- ceived an award from General Mo- tors, praising the Cottage Grove business’s 100 percent certification of all its technicians. “We were the only store in the state that had seven master techs under one roof,” said Cohen. Cohen anticipates continuing the trend by putting customer care and honesty at the forefront of his busi- ness model. “I was 32 years old when I opened “I guarantee you, if you have a the store,” Cohen said. “I was the problem, we’re going to try to fix it,” youngest appointed dealer in the he said. state.” Since then, the business has seen The Tree Cottage & Gunn Landscaping By Damien Sherwood dsherwood@cgsentinel.com Local Gift & Dining Guide • Beautiful Hanging Baskets • Blooming Rhododendrons & Azaleas • Fuchsias • Begonias • Dogwoods & Magnolias • So Much More! 541-942-9752 79338 Sears Rd. • Cottage Grove The Flower Basket d r Shop an “A Flowe ” re o m so much and Gift Boutique Order Early for Mother’s Day for best selection of Quality Flowers for your Special Mom! Call or stop by The Flower Basket for their in-store Specials S entinel C ottage G rove www.cgsentinel.com @ Boutique Clothing & Accessories • Jewelry LeGrand Truffles • Motherʼs Day Greeting Cards Creative Floral Arrangements • Blooming Plants Basket Gardens • Unique Selection of Fine Gifts Festive Balloon Bouquets • Jelly Bellyʼs Beautiful Rose Arrangements Candy Basket Fine Chocolates cgsentinel @cgsentinel #cgsentinel Local & Worldwide Delivery Available Monday-Friday 9:00-5:30 Saturday 9:00-4:00 119 S. 6th Street 541-942-0505 Cottage-Grove-Sentinel Pass Creek Nursery STARTER PLANTS Pansies and Violas $1.00 Annual 6-packs $2.95 Wave Petunia 6-packs $4.95 4” Trailing Petunias, Verbena, Million Bells $2.75 5” Geraniums $2.95 5” Begonias $2.95 COMBINATION BASKETS AND PLANTERS 12” Hanging Baskets $24.95 16” Hanging Baskets $39.95 Large Patio Pots $29.95 GARDEN STARTS Vegetable 6-packs $2.75 4” Tomatoes and Peppers $1.95 Seed Potatoes $1.00 per lb. Onion Sets $2.50 per lb. 4” Strawberries $1.00 Open Monday- Saturday 10am to 6pm (Closed Sunday) 2361 Umpqua Hwy 99 Drain, OR 97435 (541) 836-2699 She’s the center of the family, so treat Mom to a special dinner celebration featuring her favorite people and her favorite food. Cheesecake & rose for Mom while supplies last Mother’s Day Special Sunday, May 13 11am - 10pm El Tapatio Mexican Restaurant 725 Gibbs, Cottage Grove, (541) 767-0457 Book your next family gathering in our beautiful banquet room and enjoy delicious El Tapatio dishes.
