Medford mail tribune. (Medford, Or.) 1909-1989, April 20, 1961, Image 11

Historic Oregon Newspapers

Medford mail tribune., April 20, 1961, Image 11

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Newspaper Page TextA 1L THURSDAY, APRIL 20. 1961 MEDFORD MAIL TRIBUNE. MEDFORD, OREGON servations Triple-Headed Problem Overbooking of Flights, Failure To 'Show' Cited . Washington - IUPD - The Civil Aeronautics board is wrestling with a triple-headed problem having to do with airline reservations. Problem one: Airlines which "overbook" flights -making more reservations for a flight than there are seats. Problem two: Airlines which oversell flights-actual-ly selling more tickets than there are seats. Problem three: "No-show" passengers - people who make reservations but fail to show up for a flight without any cancellation notice. Problems Intertwined These problems are very much intertwined. If it were not for the "no show" prob lem, 'there would be little trouble with overbooking and overselling. The blunt truth is that some airlines have been forced to overbook in sheer self-defense against no shows. The CAB currently is conducting a "fact-finding, not discir'!nary" investigation of these three major headaches to see what, if anything, can or should be done. The 1,2 major trunk carriers have submitted detailed ac counts of their traffic for two seven-day periods. The most recent period hasn't been an alyzed yet, but- the first one provided eye -opening statis tics. They showed that in those seven days, the airlines: ; -Carried 723,000 passen gers. -Reported 71,000 no-shows. , -Overbooked 6,144 seats. '-Oversold 518 seats. The 71,000 no-shows sUm up the whole problem of over booking and overselling. One out of 10 passengers simply failed to use a reservation and never let the airline know about It. Penally In Effect Several years ago, the air lines put into effect a S3 pen alty against "no-shows" - the money was deducted from re funds on' unused tickets if reservations had not been can celled before flight time. The .penalty worked for awhile The percentage . of no-shows dropped from a peak of 14 per cent in 1956 to only 5 per cent the following year. But the penalty was abandon ed in 1958. because (1) too many passengers !"r'esened" it and (2) some airlines weren't A Mr JVW, Iff CARRIES BIG LOADS The Bell turbine-powered Iro- copter that the Australian government has ordered from quois helicopter demonstrates its ability to carry big loads Bell. The government has ordered $4 million worth of the as it carries a 2,600 jeep. The helicopter has an artist's aircraft. drawing of Australian military markings as this is the heli- (UPI Telephoto) enforcing it. Since then, the no-show percentage has climb ed to as high as 10 per cent of total reservations. Mohawk Airlines consider ed the problem serious enough to recently propose that it would refuse refunds to no shows who failed to show up for flights during peak traffic periods. The CAB turned down the proposal as. "too harsh" but expressed sym pathy with Mohawk's mo tives... The no - show headache prompted a certain amount of deliberate over booking, al though only one airline has publicly admitted the prac tice. From long experience, the airlines can predict al most within one seat how many passengers , h o 1 d i n g reservations actually will show up for a specific flight on a specific day. And they overbook flights in accordance with how many cancellations and no-shows they can expect. One airline called this "SCOTS" - "scientific control of turnover space." Unhappy Customers - , Occasionally, however, this long-range projection breaks doVri 'arid ah 'airline finds it self with one or more unhappy customers holding confirmed reservations with 1 no seat space available. A comparatively small pro portion of overbooking is de liberate. Most cases stem (1) from clerical errors or (2) travel agencies which vali date airline tickets without checking first to see if space is available. And there is plenty of room for error. Dur ing the one-week period an alyzed by the CAB, the 12 major airlines reported hand ling 986,000 reservation re quests and confirming 858,000 of them. 1 There also is a potential danger of overbooking in the normal reservations turnover - cancellations and other changes. One airline told the CAB that in a one-week period 40 per cent of its confirmed reservations were changed or cancelled - an obvious source for error. The industry aver age for that same week was nearly 30 per cent. '. ; Electronic reservation sys tems are eliminating most of the unintentional overbook ing. And it should be pointed out that overselling, not over booking, is the most serious "crime." Ah . airline " usually can catch andor correct an overbooking incident befor a flight takes off. But when too many tickets actually are sold there is real trouble. CAB official E. Bruce Mil ler, who is handling the over booking investigation, frank ly admits sympathy with the airlines' problems. "It's obvious that some of them take calculated risks in overbooking," he pointed out, "but tljey have a real eco nomic headache with this no show problem. At this stage Dr. McKinney Author Of Magazine Article Ashland - "Is the Earth Science Curriculum Up to Date?" is the title of an arti cle by Dr. William M. McKin ney of the Southern Oregon college social Science division, -vhich has been accepted for publication by Frances J. Lan er, editor ; of "The Science Teacher." . . "The Science Teacher" is published by the National Science Teachers association, Washington, D. C, and is one of the foremost magazines in the field of science educa tion with a circulation extend ing to every state and .'to nearly every foreign country. study shows the coyote is worth $11 a year to the farm er for controlling rabbits that eat grass and hay and worth another $10 for the control of rats and mice that eat feeds and grain. "The average benefit de rived from coyotes in control ling rabbits and rodents ex ceeds the average losses due to predation on poultry , and livestock." : Although the wolf hunters uses sucli intellectual, docu- Higher Salaries for Judges Salem-IUPI)-A bill to give Circuit Court judges and Su preme Court justices what a supporter agreed is a "major raise" passed the House, 52-8, Wednesday, Rep. John Dellenbaack (R Mcdford) said raises from $15,000 to $16,500 for Circuit Court Judges and from $16, 000 to $19,000 for Supreme Court justices are needed to attract and keep qualified men. , cagey red fox generally es capes the hound pack and re treats to its den for a chasa some other night. The main joy of the hunter is the "music" as he seldom sees a kill and the wolf's car cass is nearly worthless. But the "music" is enough and when the legislators get together and start plotting against the wolf wolf hunt ers are well-known for the howl they create. . . ! Wolf Hunters B-Sowl at Special Bounty Laws Sand Springs, Okla.-IUPD-The 100,000 wolf hunters in the United States are a special breed, bent on howling when legislators take pot shots at their game. To the hunter, the wolf (a general name for coyotes, prairie wolves and red foxes) is an animal that feasts on rabbits, rodents and dead flesh and lives to be hunted. Many farmers disagree and say the wolf is a predator and kills chickens, sheep and young calves. The hunter ad mits some livestock are killed but blames perverted wolves, not the general breed. Legislators, yielding to the farmers, pass laws which give bounties and allows poisoning and often they hire profession al trappers to kill the wolves. Wolf hunters balk at this legislation and say that only the perverted or killer wolf should be trapped, not the en tire wolf population. George Everett, managing editor of "Hunters' Horn," the wolf hunter's magazine, said, "Wolves are valuable in con trolling the rabbit and rodent population. If the individual killer animal could be de stroyed, the benefits would be greatly enhanced. "A Kansas State university mented arguments, his real purpose is to preserve the hunt. Held at Night It is held at night when the wolf is on the prowl. The dogs, high-bred American fox hounds, are loosed on the countryside and start sniffing their quarry. When one hound hits a trail the wolf hunters' "music" starts. . The dog yelps and other dogs swarm on the trail and join the chase. As other hounds catch the scent, the "music" increases from the solo to the range of a cappella choir. The chase ends when the co yote or prairie wolf is cor nered, fought and killed. The 1 WHO IS I SEE US FOR ALL YOUR PETUNIAS STOCK ALYSSUM TOMATOES PANSIES CABBAGE AND GARDEN SUPPLIES Plus S&H Stamps LONG BORDER Length of the U.S.-Mexican boundary Is 2,103 miles. Village Variety. ILL A lit If AR tfl and Garden Center IN THE PIGGLY WIGGLY SHOPPING CENTER of the investigation, I couldn't begin to guess what we'll de cide to do. We have to, take the airlines' side of the story into account as well as the comparatively few passengers who are inconvenienced by overbooking and overselling." There still is a humorous side to the whole problem. The CAB has heard of one airline which through a series of clerical errors oversold a Chi cago to Washington flight by a whopping 18 seats. It was the last flight of the day and all 18 extra pas sengers showed up along with all those holding the other reservations. The ramp agent let everyone on board and for a while the cabin looked like the Oklahoma land rush. Finally an airline senior agent boarded the plane and made an announcement: "Folks," he said, "frankly we've goofed and oversold this flight by 18 seats. But if 18 people will volunteer to get off, we'll give them $50 each,' threat them to dinner and a night club, put them up at a fine hotel and guarantee them space on the first flight tomorrow morning." He was nearly knocked down In the rush. exclusively ours: NEW FORUM BOUCLE DRAPERIES By KENNETH in 56 most wanted sizes . it- a- iy v. 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