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About Portland observer. (Portland, Or.) 1970-current | View Entire Issue (Jan. 11, 2023)
Page 8 January 11, 2023 Shriners Children’s Portland Does it... Continued from Page 3 dard in patient satisfaction scor- ing,” said Shriners Children’s Portland administrator, Dereesa Reid. “We are incredibly honored to receive this award reflecting our patient’s rating of their ex- perience with us. This award is a nationally recognized symbol of achievement in healthcare. I applaud our staff’s commit- ment to quality patient-centered care and experience. Shriners Children’s three part mission of delivering high-quality care for our patients, conducting re- search to gain knowledge and develop new treatments, and providing educational opportu- nities for physicians and other healthcare professionals allows us to continue providing the most amazing care anywhere here in the Pacific Northwest. ”Press Ganey evaluates data collected from surveys taken by patient families after a patient’s appointment for ambulatory surgery, inpatient pediatric and outpatient services. The survey results indicated top marks for an excellent patient experience. Survey questions used to de- termine patient experience in- cluded Ease with scheduling appointment, Comfort in wait- ing areas, Friendliness of staff, Concern for privacy and safe- ty, Respect doctors showed for questions, Doctors communica- tion, Helpfulness of doctors and front desk personnel, Respect for knowledge of child, Instruc- tions for home care services, Speed of discharge process and Overall cheerfulness of hospital. “By putting their patients and workforce first each and every day, Shriners Children’s Port- land is demonstrating their un- wavering commitment to their employees and to the communi- ties they serve,” said Patrick T. Ryan, chairman and chief exec- utive officer, Press Ganey. “The caregivers at Shriners Chil- dren’s Portland have inspired us with the compassion, empa- thy and human connection they bring to the clinical healthcare setting. We are honored to part- ner with them as we celebrate their achievement.” A ugustana Lutheran Church welcomes you to our 28th Annual Martin Luther King, Jr. 1.9 x $15 Wed Jazz/Gospel Service If an or em Sunday, January 15, 10:00 a.m. Than Featuring sermons of Dr. King and freedom songs led by the Augustana Jazz Quartet: Marilyn Keller, Ron Steen, Kevin Deitz, George Mitchell Portland’s multicultural Sanctuary church Rev. Dr. W. J. “Mark” Knutson 2710 NE 14th Ave., Portland ~ NE 15th & Knott 503-288-6174 ~ www.augustana.org Manor Mgt
