Image provided by: University of Oregon Libraries; Eugene, OR
About Keizertimes. (Salem, Or.) 1979-current | View Entire Issue (April 30, 2021)
PAGE A16, KEIZERTIMES, APRIL 30, 2021 Former Volcanoes GM will sign latest book at McNary Golf Club Mitche Graf, local entrepreneur and author of the new book Customer Service Is DEAD: Delivering 6-Star Service In A 1-Star World will be signing books at McNary Golf Club from 2 to 5 p.m. on Friday, May 7. This is the ninth book for Graf, who says it’s one of his most important. “There has been a major shift away from making the customer the number one priority to making things convenient, fast and cheap. In all this progress, the customer has been left behind and for- gotten” says Graf. Graf is the host of the nationally-syn- dicated show Business Edge Radio, which can be heard locally on 1430 KYKN, as well as on 30 other radio stations across BUSINESS 2ND GENERATION OWNERSHIP The same dependable family, working hard to get your money back! AND the country. Graf also owns four compa- nies in Oregon. There will be free rounds of golf, free McDonald’s gift cards, free Bearscat Bakehouse gift cards, all compliments of 1430 KYKN Radio who will be doing a live remote from the event. The event will be held on the back deck at McNary Golf Club, and Graf will have several of his other books available for sale as well. For more information, call 888-719-4692. Services Mitche Graf D I R E C T O R Y WE’LL BEAT ANY PRICE ON THE 13 MAJOR † BRANDS WE SELL P RODUCTS IN LOVING MEMORY OF ROB ROBERTSON C ASCADE C OLLECTIONS, (503) 364- 0455 You Haul or We Deliver Prompt Service Open Saturday Until Noon Phone Quotes INC. 1375 13TH ST SE – SALEM cascadecollections.com • 30-day price guarantee • All makes & models 3555 River Rd N, Keizer (503) 304 -7555 8425 Windsor Island Rd N, Keizer †Valid on Quick Lane®-installed retail purchases only. Requires presentation of competitor’s current price ad/offer on exact tire sold by Quick Lane within 30 days after purchase. Offer not available in the U.S. Virgin Islands. Quick Lane is a registered trademark of Ford Motor Company. See participating U.S. Quick Lane® for details. YOUR AD HERE CALL BILL PHILLIPS 503 . 390 . 1051
