Albrich selected as latest Superstar
Greg Albrich from the Facilities
Department was selected as Chinook
Winds Casino Resort’s Superstar for the
third quarter of 2011.
Tribal Elders, members of the Siletz
Tribal Gaming Council, the Siletz Tribal
Gaming Commission, Chinook Winds
directors and several casino staff members
were present at the Superstar ceremony
on Oct. 27.
In recognition of his achievement,
Albrich was presented with a check for
$1,000, a plaque, a pin and a marble
tile that will be displayed at the front of
the casino.
To be eligible to receive the Superstar
award, an employee’s observed actions
must be above and beyond his or her
regular duties or include a description of
an employee who consistently advocates
the core values and goals of the casino
through excellence in service to guests
and relationships with fellow employees.
Nominations go through several
reviews before a final selection is made.
Both casino staff and casino guests can
submit Superstar nominations. With more
than 700 employees and only four of these
awards given each year, it’s a real honor
to be chosen as the Superstar.
Nominated by both a co-worker and
a guest, Albrich’s nominations included
the following combination of com
ments: “Greg has a strong work ethic
and a wonderful sense of humor. He is
an exemplary employee - always pleas
ant regardless of daily pressure. Greg is
totally dependable and cooperative in all
situations and always goes out of his way
to meet the needs of everyone, no matter
how big or small. To our guests he is a
hero, especially to an elderly woman with
a walker that the wheels were making so
much noise that she was not able to use
it as intended and she had to pick it up so
it didn’t make all that noise. Greg came
to her rescue and in an instant repaired
her walker. The guest was so happy and
the look on her face was priceless. Greg
took the time to help this elderly guest
and prove that CWCR employees really
do exceed all expectations and embody
our BEACH core values!”
Other nominees included Mindy
Smith, Pamela Gogas, Steve Kirsch and
Ken Howell.
What’s new at Chinook Winds?
By Teresa Simmons, Community
Relations Manager
If you’re not at Chinook Winds on
a daily basis, you might not notice the
subtle changes that take place, but after a
few days’ absence they’re really evident.
Improvements happen so seamlessly there
just isn’t much disruption while they are
in progress.
If you have really looked at the hotel
lately, you might say to yourself, “I know
something has changed, but what?” Take
a look at the roof, the railing and the trim.
The native basket design is still there,
but now it blends with the building. Some
how it just goes well. Inside, the rooms
have been freshened up and the beds have
been changed out.
Then you step into Chinook’s Sea
food Grill and notice that it seems more
spacious and elegant. The changes aren’t
huge, but they are effective - a different
location for the steps to the upper dining
area; new carpeting, paint and windows;
an expanded dance floor in the lounge;
and more.
By the time this article is published,
the remodel in the buffet will be com
plete and it will have a whole new look
along with different entrees. The buffet
has been operating effectively during the
entire remodel.
The lower gaming floor has been
reconfigured, making it more open and
giving it a less-crowded feeling.
The music has changed and now can
be heard at the entrance to the casino.
Dancing on the way into the casino is
something that just might happen!
Phones are answered and calls routed
quickly with the new phone system.
Customer service just continues to
improve with ongoing staff training.
Guests at Chinook Winds are notic
ing the changes and we’re hearing lots of
positive comments.
There’s more to come. We’ll keep
you posted.
Courtesy photo by Chinook Winds Casino Resort staff
Greg Albrich and General Manager Sar Richards
Parents Night Out and ice cream at Play Palace
Parents Night Out at the Play Palace!
Wednesday night is Parents Night Out at the Play Palace. Children stay and
play from 5-9 p.m. for $10.50. It’s a great way to have an evening to yourselves
to enjoy a movie, dinner or at this time of year, Christmas shopping!
Ice Cream Social
Every Wednesday and Saturday, enjoy an ice cream social at the Play Pal
ace’s Quarter Café. Have your choice of strawberry, chocolate, caramel, whipped
cream, sprinkles, M&Ms and a cherry on top for just $1.25. The good news is
that it’s not just for kids at the Play Palace!
Wed
DECEMBER
Operation Christmas Spirit under way
Planning for Operation Christmas
Spirit, the giant community Christmas
dinner held Dec. 25, is well under way.
For the second year, Chinook Winds
staff, with the support of Chinook Winds
Casino Resort, has volunteered to coor
dinate this event, held at the Lincoln City
Community Center on Christmas Day.
Sponsors include Chinook Winds Casino
Resort, Oregon Coast Today and the Lin
coln City Community Center.
Volunteers are needed in all areas,
including greeters, bussers, servers,
preparation, dishwashers and clean-up
from 9 a.m. to 4 p.m. on Christmas Day.
New blankets, sleeping bags, hats and
gloves will be collected to help provide
warmth to those in need. They can be
dropped off at Aces Bar & Grill at Chinook
Winds Golf Resort, the Marketing Depart
ment at Chinook Winds Casino Resort,
the Historic Anchor Inn, KBCH, North
Lincoln Sanitary, Kenny’s IGA North and
South, the Little Antique Mall and at the
Community Center on Christmas Day.
For those individuals who love to
bake, desserts are needed and welcomed.
If you would like to contribute a dessert,
please drop it off at the community center
anytime after 8 a.m. on Christmas Day.
Santa will make his appearance from
11 a.m. to 1 p.m. and dinner will be served
between 10 a.m. and 3 p.m. to an antici
pated 500 to 600 people.
For further information or to vol
unteer your time and/or your resources,
contact Monica Logan at 541-921-1468
or Heather Hatton at 541-996-5766.
Volunteers who would like to deliver
meals to those in need or know someone
who should be on the delivery list should
contact George McGraw at 541 -994-7731.
RODNEY
RODNEY
CARRINGTON
CARRINGTON
NEW YEAR’S EVE
HOLIDAY SRL Cl Al
HREEj
BIXTOHS
Doot safes be gin
at tpm
mtf'w
WEDNESDAYS ARf OCEAN package day only $4?» THAT'S A $36 SAVINGS'
December 2011
•
Siletz News
•
25