The Clackamas print., May 06, 2015, Page 2, Image 2

2 CLACKAMAS PRINT • MAY 6.20 15
B
Noodle needs to Google O
©
how to be reliable
Students and instructors weigh in on
online malfunctions frustrating campus
by Megan McCoy
Note:
1» « P P M * 4
screenshot: clackamas.edu
Although Moodle is supposed to be
an online resource fo r students and
staff, the bugs and glitches it gets at
times can make it more of a hassle than
help for many people at Clackamas
Community College.
With midterms underway, many stu­
dents and staff members rely on using
Moodle for their classes. However, Moo­
dle was down all day on Sunday, the day
before midterms, so if students wanted
to subm it assignments or if teachers
wanted to grade, they were unable to
access it.
CCC student Ezra Molina Is currently
using Moodle for his math class. Moli­
na said the outage that happened on
Sunday wouldn’t necessarily affect him,
but it has in the past.
“A while ago I was in writing 122, I
was w riting an essay ... I needed [to
answer] a last second question. I could
find the question on the Moodle page
but It wasn’t working and I had to email
my teacher," Molina said. He also ex­
plained that due to the Inconvenience,
his essay ended up being a day late.
Instructors are impacted when Moo­
dle goes down as well. It can make
grading and communicating with stu­
dents more of a challenge.
“Fortunately for me, my classes will
be minimally impacted as I have pre­
pared my students by communicating
this down-time and my curriculum Is not
heavily dependent on Moodle access."
Explained science instructor, Jennifer
Bown in an email. I think the timing of
a Moodle outage right in the midst of
midterm week is least desirable and
many other classes will be much more
Impacted,”
These glitches and outages can be
frustrating, but according to Jil Free­
man, the Distance Learning Department
Chair, there is nothing they can do when
Moodle goes down.
“We don’t host It here, it’s hosted off
site with a groupcalled Moodle Rooms,"
said Freeman.
“We’ve had conversations with Moo-
die Rooms about how we need them
to time things and be different about
it and we’ve advocated really strongly
ON THE COVER: A writer’s conference, Compose, came to CCC
on May 2. Cover by Brandon Chorum.
Freeman suggested that If students
are ever in a position where they can’t
login to Moodle, they can use the “back­
door," which is online.clackamas.edu
and see If they can login that way.
“I think the other thing is to be In
communication with your faculty about
due dates and making sure that they
have understanding,” Freeman men­
tioned.
Another thing students can do If they
are having problems with Moodle, is talk
to someone at the Student Moodle Help
Desk in the Dye Learning Center.
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EDITORIAL
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for that, but because we aren’t their
only client, we don’t have a lot of pull,”
Freeman said.
There is nothing
they can do when
Noodle goes
down.
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