Photos
By
Verne Lewis
Large fleet of 68 General Telephone vehicle« awaits service to customers at adm inistrative and
Harold Brown has served General Telephone for 24
yesrs * s • local test board man. Brown is respon
service offices
Cornelius.
sible for testing out repair
in o p era b le e q u ip m e n t.
General Telephone spends large amount to keep fleet up to date and in top working order
reports
to verify
W e un tree Fur Feline
W hat is a telephone’
It's all things to all people
It's a pay check to some, to others a bill
A telephone is equated with people
People come in all sizes and shapes And so
do telephones
W here there are people, there's a telephone
Sometimes there's a lone telephone even
when there aren't any people around
F ro m a young child to a senior citizen, a
telephone means saying hello—to someone
Behind the dial are a lot of p eo p le-
telephone employes who work round the clock
to make that hello possible
The 154 employes of General Telephone Co .
Inc., of the Northwest in Cornelius want to tell
you about themselves
They want to share with you what goes into
saying hello by telephone
Most customers know telephone employes
only as operator, inform ation, repair or
customer service
There are many people the telephone
customer never meets or says hello to—for
instance, the person who processes repair
orders or installs telephone cable or the
maintenance men who keep the telephone fleet
of 68 cars and trucks on the road
Mos» telephone subscribers don't realize
General Telephone puts the customer first—
regardless of tim e
F o r instance, a repairm an during the day
usually is at the trouble scene within an hour
after service has been requested
A t night and on weekends a repairm an
always remains on call
Many don't realize repair service is free
But there are other free services General
Telephone provides
It doesn't charge for cable locating service
fo r subdivision d evelop ers d esirin g un
derground facilities
And it never charges when called for
humane reasons— like getting F u r Feline down
from a tree
Whether it's day or night, summ er or winter, If a
repair is necessary and a pole must be climbed to
make adjustment, repairm en are skilled at scaling
pole. All repairm en at General Telephone spend ik
hours in classroom training at E verett, Wa
before being dispatched on the job.
■
, ■ ■ t
B R I
tirm fa r revolving
record in large
repair service File
• and whether previous repair service has
ry . Life of tetephone equipment is five to
Form er headquarters building of West Const Telephone C . in
Forest
Grove
houses
General
Telephone equipment.