Photos By Verne Lewis Large fleet of 68 General Telephone vehicle« awaits service to customers at adm inistrative and Harold Brown has served General Telephone for 24 yesrs * s • local test board man. Brown is respon service offices Cornelius. sible for testing out repair in o p era b le e q u ip m e n t. General Telephone spends large amount to keep fleet up to date and in top working order reports to verify W e un tree Fur Feline W hat is a telephone’ It's all things to all people It's a pay check to some, to others a bill A telephone is equated with people People come in all sizes and shapes And so do telephones W here there are people, there's a telephone Sometimes there's a lone telephone even when there aren't any people around F ro m a young child to a senior citizen, a telephone means saying hello—to someone Behind the dial are a lot of p eo p le- telephone employes who work round the clock to make that hello possible The 154 employes of General Telephone Co . Inc., of the Northwest in Cornelius want to tell you about themselves They want to share with you what goes into saying hello by telephone Most customers know telephone employes only as operator, inform ation, repair or customer service There are many people the telephone customer never meets or says hello to—for instance, the person who processes repair orders or installs telephone cable or the maintenance men who keep the telephone fleet of 68 cars and trucks on the road Mos» telephone subscribers don't realize General Telephone puts the customer first— regardless of tim e F o r instance, a repairm an during the day usually is at the trouble scene within an hour after service has been requested A t night and on weekends a repairm an always remains on call Many don't realize repair service is free But there are other free services General Telephone provides It doesn't charge for cable locating service fo r subdivision d evelop ers d esirin g un derground facilities And it never charges when called for humane reasons— like getting F u r Feline down from a tree Whether it's day or night, summ er or winter, If a repair is necessary and a pole must be climbed to make adjustment, repairm en are skilled at scaling pole. All repairm en at General Telephone spend ik hours in classroom training at E verett, Wa before being dispatched on the job. ■ , ■ ■ t B R I tirm fa r revolving record in large repair service File • and whether previous repair service has ry . Life of tetephone equipment is five to Form er headquarters building of West Const Telephone C . in Forest Grove houses General Telephone equipment.