OFF PAGE ONE Wednesday, OctOber 6, 2021 Bridge: continued from Page a1 The industry, Paulette said, lends itself to a “different customer base” which is “less respectful” and “harder to control.” As she and Daren are both over 50, they see themselves in a “retire- ment phase” in which they do not want to deal with a difficult clientele. “It was becoming hard, mentally, for me to walk in the door at the end of the day,” she said. “I worked really, really hard over these 23 years. It’s aged me, and I feel my husband and I have sacrificed a lot in the time frame we’ve been here,” Paulette said. In a few years, she may even sell Workers: continued from Page a1 when many other companies are struggling to retain or to find employees. N.W. Crane has expe- rience in worker relations, which Karlson attributed to its humble beginnings. The company grew as part of N.W. Metal Fabricators Inc., a company owned by his father, Kerry Karlson. His father was doing well with metal fabri- cating, but he saw the need for cranes. When he started oper- ating his own crane, more and more employers approached him for help. He added a sec- ond crane, which led to more. By 2005, the crane side of the business was large enough to justify a separate business, and N.W. Crane Services was born. It began operating on its own property, separate from the fabrication company from which it started. A family operation that has developed since Ryan Karlson’s father first came to Hermiston with his fam- ily in 1986, the companies treat their workers like fam- ily, and that approach has “gone a long way” to inspir- ing employees to stay, he said. Having experienced work- ers is vital, Karlson said, because their jobs are no small feat. He has nine cranes. The smallest weighs 40 tons. The largest tops out at 550 tons. He recently had this biggest crane on site at Lamb Weston. It took 15 semitrailers to move the crane and a 60-ton support crane to put it together. Taking it down, after the job, takes his staff 5.5 hours of coordinated, skilled and difficult work. The Bridge. For now, though, she said she wants to build it further and “make it the best it can be.” She said she has recently had new opportunities that made this transi- tion possible. With COVID-19, grants and loans have been made available to the business. They would not have been able to remodel with- out the assistance, she said. Now, with the income from the kitchen rather than mostly from the bar, Paulette said the business is as profitable as it had been prior the pandemic. She is having difficulty finding employees, but she is look- ing and said she feels she will even- tually find the right people. There are funny moments with this change, however, she said. Sometimes, people call The Bridge “They’re amazing,” Karl- son said of his employees. One of these amazing employees, Karlson said, is Don Larch, a N.W. Crane crane operator and truck driver with over two years experience in his current position. Larch earned NCCO crane certification, required on cer- tain jobs and insisted upon by N.W. Crane. He said his com- pany helped him get it, some- thing which was not done at his previous employers. He is grateful for it, but he said the certificate is not the only ben- efit he likes. “There are multiple good reasons for working here,” he said. He enjoys his co-work- ers and employers, as well as the benefits. At 57, he has had several truck driving jobs, and his current employer measures up favorably with any of them, Larch said. Economists say prepare for headwinds to temper growth To say it’s been a tough year to be a business owner would be an understatement. The rise and the fall of COVID-19 cases, risk levels that opened and closed busi- nesses, new safety protocols and a severe labor shortage has forced many business owners to rethink and retool their operations. Some indus- tries — health care and lei- sure and hospitality — have been hit hard by the pandemic and a labor shortage. Others, like professionals haven’t felt a thing, economists say. In response, small busi- nesses have raised wages, bumped up benefits and raised prices to offset these new costs. A job that paid a mini- HerMIstOnHeraLd.cOM • A9 to ask whether it is open and whether dancers are performing. Yes, they are open, she says. No, there are no dancers. Another humorous thing, Daren said, is when he hears the sound of babies, which is a strange thing to hear inside those walls. Pivoting to something more “pal- atable to the community,” he said, has involved a “mind shift.” Little things, such as buying high chairs for infants to getting larger tables to accommo- date families, had to be done. They also had to change advertising and reorientate the kitchen. Portion con- trol and kitchen cost analysis, which were afterthoughts, had to be learned. Still, Daren Dufloth said he’s glad for it and so, too, seem to be the public. mum wage of $9.25 an hour in 2016, now pays $12.75 an hour, according to the Oregon Bureau of Labor and Indus- tries. For the past five weeks, EO Media Group explored the effect of the labor short- age on businesses, industries and workers young and old. The Oregon Employment Department reported that the state regained nearly two out of three jobs lost in spring 2020 when government man- dates restricted or closed busi- ness operations. A record level of job openings were reported in April and June in Oregon and across the country. Busi- nesses reported 98,000 job vacancies at any given time between April and June. In addition, there were about 32,500 Oregonians between April and June who have said they couldn’t work because of child care concerns or health concerns related to COVID-19. EO Media Group asked regional economists Christo- pher Rich and Gail Krume- nauer to project the economic outlook for their areas and the state’s economist to examine about where Oregon’s econ- omy is headed. Their answers have been edited for clarity and brevity. Q: What is the economic vision for Oregon going for- ward now that the initial impacts of the pandemic-re- lated shutdowns are behind us? A: Krumenauer: I think the general, common theme is that we’d all hope to see con- tinued recovery and/or eco- nomic expansion. As recovery and/or expansion continues, there are some longer-term factors that are going to come into play, creating headwinds Festival: continued from Page a1 Ben Lonergan/East Oregonian Paige Esterbloom fills beverages Sept. 25, 2021, at The Bridge Bistro & Brews in Umatilla. for growth. Those are lower net in-migration (the primary way we grow our workforce is from people moving here), and ongoing or increasing baby boomer retirements. And rural areas tend to have a larger share of workers at or near retirement age. Q: Will there be inflation or other affect on the economy because of the higher wages paid to workers in this tight labor market? A: Krumenauer: I’d say that yes, we’ve already been seeing higher inflation in recent months. It’s due in part to worker wages rising, in part to higher demand (this sum- mer for things like air travel and accommodations), and also in part to shortages in supply chains that are reduc- ing the ability to produce as many of certain goods as peo- ple want (microchips and cars are a good example of this). Q: Where is the economy headed? A: Runberg: As recov- ery and/or expansion con- tinues, there are some lon- ger-term facts that are going to come into play, creat- ing headwinds for growth. Those are lower net in-migra- tion — the primary way we grow our workforce — and ongoing or increasing retire- ments. According to the Cur- rent Population Survey, there was a 4.5% increase in those 65-plus who were not in the labor force in 2020. That is a big jump, roughly 2 million people age 65 and older are out of the labor force nation- wide. The big picture trend is clear that the retiring of the baby boomers has begun and it is one of the factors in our tight labor market. Q: Will businesses have to continue to pivot to stay ahead of this current labor crisis? A: Krumenauer: As for businesses pivoting, or rather continuing to adjust their hir- ing strategies, yes. I think they’ve already been incred- ibly innovative in changing their business operations due to COVID, and in trying to hire more workers when the labor market is so tight (lots of job openings, rela- tively low unemployment, and some workers still fac- ing barriers to taking jobs). Q: What are some of the things employers are doing to encourage workers to return to the workforce? A: Krumenauer: For one, employers have raised wages. Those wages have risen by more than 2% in Oregon over the past year. Three out of five offered health benefits, and half offered retirement benefits. One out of 10 of employers offering health insurance, and one out of five offering retirement benefits, cited worker hiring and retention advantages related to those offerings. Half of Oregon’s Mackey was at the festival with products, such as hats, made from alpaca wool. She raises alpacas, sheers them, sends the fiber away to be pro- cessed and then she makes prod- ucts with the wool. She knits, weaves, crochets and felts. As Beck greeted attendees and met with vendors, she said the 2021 Morrow County Har- vest Festival was a big success. And she said she expects next year will be even better, with more space for more vendors and additional attendees returning from COVID-19 quarantines. private firms offered paid holidays, and half offered paid vacation days. One- third offered at least one of the following: flexible work schedules, production or per- formance bonuses, paid pro- fessional development train- ing and life insurance. Some employers have relaxed experience requirements. Employers also are lay- ering help wanted signs with other efforts such as referral incentives, signing bonuses, posting with online job boards, and working with recruiters outside of their immediate geographical area. Eastern Oregon outlook by Christopher Rich: “The largest uncertainty in Eastern Oregon’s regional outlook is currently COVID-19. Prior to the pandemic, the region saw prolonged job growth beginning to slow due to a tight labor market. One of the largest concerns employers voiced was a need to hire workers and a lack thereof. Industries at the top of the list were health care and social assistance, manufacturing, retail trade, leisure and hos- pitality, and transportation. Total employment reached a peak of 70,570 jobs in October 2019 and the aver- age annual unemployment rate for the region had fallen to a low 4.7%. 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