A11 B USINESS THE BULLETIN • THURSDAY, FEBRUARY 25, 2021 p DOW 31,961.86 +424.51 p NASDAQ 13,597.97 +132.77 bendbulletin.com/business p S&P 500 3,925.43 +44.06 p 30-YR T-BOND 2.24% +.04 p CRUDE OIL $63.22 +1.55 q GOLD $1,796.40 -8.00 p SILVER $27.86 +.17 p EURO $1.2148 +.0004 COVID-19 BRIEFING ID theft targeting jobless claims has increased BY MIKE ROGOWAY The Oregonian WSDA via Capital Press Last year, thousands of people across the U.S. re- ceived unsolicited seed packages in the mail. USDA concludes ‘mystery seed’ investigation The Oregon Employment Department experienced a ten- fold increase in identity theft issues in 2020 as new jobless claims poured in during the pandemic, mirroring a spike in claims that took place across the country. Cyberthieves capitalized on the huge volume of unemploy- ment claims filed during the early months of the pandemic to submit fraudulent bene- fit applications. Washington lost upwards of $200 million during the pandemic; Califor- nia’s losses top $11 billion. But unlike several other The U.S. Department of Agriculture has con- cluded its monthslong investigation into last year’s “mystery seed” case, during which thousands of people across the U.S. received unsolicited seed packages in the mail. The Agriculture De- partment said it found no evidence that some- one was trying to harm U.S. agriculture. The report concluded the seeds were likely part of an internet scam to help a seller boost its search results. The investigation also prompted the agency to create new guidelines to prevent such events in the future. The mass mailing sparked concern about foreign seeds. Both state and federal agriculture departments issued warnings to citizens not to plant the seeds, say- ing the packages could potentially contain inva- sive species, pathogens or pests. states, Oregon won’t say how much money was lost to fraud. The employment depart- ment rejected a public records request submitted in Decem- ber, citing a broad statutory ex- emption from the records most state agencies must disclose. The department also refused an accompanying request seek- ing records explaining how it reached the decision not to dis- close information on fraud. The employment depart- ment maintains that thieves are watching news coverage and social networking groups for clues as to how individual states are fighting fraudulent activity. Acting Director David New-home sales jump 4.3% Demand for new homes in the U.S. surged 4.3% in January with the housing market still one of the strongest seg- ments of the economy. Last month’s increase pushed sales of new homes to an adjusted annual rate of 923,000, the Commerce Depart- ment reported Wednes- day. That’s much stronger than the 855,000 that economists were expect- ing. December’s new home sales figure was re- vised higher as well, from 842,000, to 885,000. Sales of new homes are now 19.3% higher than they were last year at this time. “Sales would have been much higher if only builders could build faster,” said Robert Frick, economist with Navy Federal Credit Union. “Supply is only one issue, and for many Americans trying to buy their first home, rising prices are shutting them out of the market.” — Bulletin wire reports See Theft / A12 Lawsuits claim auto insurers overcharge in pandemic OREGON LEGISLATURE Class-action lawsuits: Companies failed to account for a drop in driving and crashes BY MICHELLE L. PRICE The Associated Press Oculus Quest. Others are racing to de- velop similar web-conferenc- ing capabilities under the no- tion that holograms are more engaging to work with than tiles of faces on a computer screen. On the fringe for years, workplace holograms would enable employees to virtually re-create in-person meetings whether they’re at home or in the office. LAS VEGAS — Class-action lawsuits were filed in Nevada against 10 major auto insur- ance companies on Tuesday, contending that the companies charged excessive insurance premiums during the pan- demic by failing to account for a drop in driving and crashes. The lawsuits acknowledge that some insurers provided discounts over the emptier roads and drop in accidents and claims, but the discounts did not offer “any meaningful relief that actually reflects the reduction in cars on the road and reduced driving during the pandemic,” according to the court filings. The rates that were charged violate state law against excessive premiums, the lawsuits contend. The lawsuits were filed on behalf of Nevada insurance customers against State Farm, USAA, Geico, Acuity, Liberty Mutual, Farmers, Progressive, Travelers, Nationwide and All- state. “The filing of a lawsuit does not substantiate the allegations within the complaint,” State Farm, the country’s largest auto insurer, said in a statement. “We’ve recently learned about the filing, and it is premature to comment at this time.” USAA was reviewing the lawsuit, according to spokes- man Matt Hartwig. “However, I do think it’s important to note that on three occasions in 2020, USAA returned divi- dends totaling $1.07 billion to all auto insurance policy hold- ers due to fewer drivers on the road because of the ongoing pandemic,” he said. Liberty Mutual declined to comment. Phone and email messages seeking comment from the other insurers were not imme- diately returned Tuesday. States across the country began reporting a decline in traffic and crashes when COVID-19-related closures and stay-at-home orders were imposed starting in the spring. Companies that sell the ma- jority of the policies across the U.S. announced refunds or credits to drivers. The discounts provided by insurers to reflect pandemic driving conditions varied, from $50 to $100 one-time refund from Acuity, a 25% reduction in bills from March 20 to May 31 from State Farm, to a 15% credit from Geico only when renewing a policy between April 8 and Oct. 7, according to the lawsuits. See Holograms / A12 See Overcharge / A12 Funky electronics chain Fry’s closes Fry’s Electronics, the go-to chain for tech tin- kerers looking for an ob- scure part, is closing for good. The company, perhaps even more well known for outlandish themes at some of its stores, from Aztec to “Alice’s Adven- tures in Wonderland,” said Wednesday in an online posting that the COVID-19 pandemic had made it impossible to continue. The chain was concen- trated on the West Coast, but had 31 stores in nine states. It was founded 36 years ago. The pandemic has done heavy damage to retailers, but Fry’s was al- ready getting hammered by online competition and a battle between heavy-hitters Best Buy and Amazon.com. Gerstenfeld said that putting a dollar figure to the state’s losses, even for a full year, could trigger a wave of at- tempted theft that could drain the state’s unemployment in- surance trust fund and slow payments to legitimately un- employed Oregonians. ‘Goat yoga’ bill draws support, skepticism T BY MATEUSZ PERKOWSKI Capital Press herapy and exercise classes involving livestock could be permitted in Oregon’s exclusive farm use zones under a bill that’s drawn skepticism from agriculture and farmland protection groups. Proponents of “goat yoga” are urging lawmakers to pass Senate Bill 559, which would include livestock in a land use provision under which counties can already allow horse-related “exercise, therapeutic and counsel- ing activities” in EFU zones. PHOTOS FROM TOP: A Pygmy goat jump past Rebecca Ballantine during goat yoga at Lil’ Holler Farm near Westminster, Maryland, in 2017. A bill in Oregon proposes allowing “livestock therapy,” such as goat yoga, in exclusive farm use zones. Ken Koons/Baltimore Sun/TNS; WSU Extension via Capital Press See Yoga / A12 Will holograms be the next innovation in the workplace after the pandemic? BY DALVIN BROWN The Washington Post It’s a pressing question that has yet to be answered: Once the pandemic passes, what will the return to work look like for millions of Ameri- cans? Some tech companies have said people can continue to work from home indefi- nitely. Surveys suggest that most others are contemplat- ing hybrid workspaces where staffers rotate between work- ing remotely and coming into the office. The possible post-coronavirus situation has some companies envi- sioning a future where peo- ple can collaborate in more interactive and engaging ways, whether they’re on- site or at home. One novel approach is to use 3D holo- grams. Last month, Canada-based ARHT Media launched Ho- loPod, a 3D display system that beams presenters into meetings and conferences they otherwise wouldn’t be able to attend. That same month, the 3D graphics company Imverse was recognized at the global tech conference CES for soft- ware that enables hologram collaboration within virtual meeting rooms. Last year, Spatial enabled holograph- ic-style virtual meetings on