INSIDE: DEAR ABBY, HOROSCOPE, PUZZLES & FEATURES C1 B USINESS THE BULLETIN • SUNDAY, FEBRUARY 7, 2021 bendbulletin.com/business After COVID-19 | Central Oregon PERMANENT CHANGES? Restaurants adapt to virus restrictions BY SUZANNE ROIG The Bulletin W hen government mandates forced restaurants to close dining-in options to combat the spread of COVID-19, El Sancho Taco Shop had to incorporate an online option for cus- tomers to order food. When Sparrow Bakery, a mostly grab and go kind of business, had to find a way to offset the losses incurred from the lack of wholesale pastry sales, it turned to delivery service for customers. COVID-19, and the related closures imposed since last March, has forced many restaurants to reimagine their business model by tapping into their entrepreneurial thinking to reach cus- tomers. “They had to adapt it (COVID-19 re- strictions) to their business model,” said Todd Montgomery, Oregon State Uni- versity-Cascades Hospitality Manage- ment program executive in residence. “Overnight businesses had to adopt technology to survive.” Whenever Central Oregon over- comes the coronavirus, what’s certain is that many of these survival methods for restaurants and bars will become the norm, Montgomery said. It all depends on the comfort level of customers going forward as to what a dining-in experi- ence will look like. What’s certain is the restaurant landscape in Central Oregon will change. Competitors will come and go. Dining options and menu offerings will change, Montgomery said. The losers, however, will be the en- try-level jobs lost from the adoption of more technology. Online ordering requires fewer workers. Streamlining workplaces mean fewer workers, he said. “It’s a trend that’s been happening for 10 years now and COVID-19 has accel- erated it,” Montgomery said. “Businesses will be more efficient.” At Ariana Restaurant on NW Galves- ton Avenue, the owners have established outdoor dining in a greenhouse or a tent to meet the restrictions. Reservations are made online for one of these four seating arrangements. Since mid-March Oregon restaurants have been shut down for dining-in ser- vice twice. The first was in March at the start of the pandemic. The second was in mid-November when the governor imposed a two-week freeze on activi- ties and later extended it in counties that were in the extreme risk category, which bans indoor dining, encourages takeout, and limits how many people can gather. See Restaurants / C8 Jackalope’s outdoor courtyard is decorated for Valentine’s Day to welcome diners. Ida Alul and Ed Boyle stay warm dining at their adjustable fire table in Jackalope’s courtyard. Photos by Barb Gonzalez/ for The Bulletin In-demand computer chips are the ball bearings of today P art of the Allied strat- egy to cripple the Ger- man war machine in World War II was to destroy ball-bearing plants. Why? Be- cause they were used in virtu- ally anything that moved, such as tanks, submarines, ships, airplanes, machine guns and trucks. Massive bombing raids, with heavy losses, were aimed at German ball-bearing facto- ries, which seriously disrupted their production and may have shortened the war. EDGE OF TECH By Preston Callicott Today, the ball bearing equivalent is the computer chip, and a tight supply is causing major market disrup- tions. This cycle, known as a “chip famine” in chip-tech, regularly occurs about every four years from normal sup- ply-and-demand fluctuations. Add in regional conflicts and COVID-19, and we have a recipe for a major worldwide economic disruption, as is hap- pening now. Consumer demand is way up Thanks to increased demand for home-based tech products and too many of us shifting work from offices to homes de- mand quickly outstripped sup- ply. For example, Peloton’s sales increased more than 172% last year. Demand for everything for desktops, laptops, tablets, webcams, microphones, gym- tech, kitchen appliances and entertainment devices has led to the shortage. For example, a webcam’s smarts have come a long way in the last five years. Webcams can process HD and, in some cases 4k, video. Some include enhancement tools and filters. A few, such as Ring doorbells, also have facial recognition. All these advancements require more sophisticated video pro- cessing, memory and power management chips. The num- ber of available chip factories have not kept up with demand and many have maxed out pro- duction capability. Auto industry may lose $61 billion in sales In the last month, auto man- ufacturers are revising their vehicle production projections due to a lack of computer chips. Ford, Mercedes-Benz, Toyota, Volkswagen, Subaru, Honda, Audi and Nissan have all had to slow production or idle plants. A recent report by Bloomberg estimates the auto industry could lose over $61 billion in sales if the COVID-19 pan- demic continues. Computer chips now con- trol virtually all features and functions in a car, including fuel injection, transmission, engine, audio/video, steering and brakes. See Preston / C8