Personality of Store an .\d verti.se- Eastern Clackamas News Entered at the postoffice in Estacada, Oregon, as second-class mail. Publ shed every Thursday at Estacada, Oregon UPTON H. GIBUS Editor and Manager. S ubscription K ates One year Six months - HOW I - . Thursday, - . Feb. 5. $1.50 .75 . 1920 E S T A B L IS H E D A $25,000 BU SIN ESS O N $«00. From an Address Before the East Clackamas Community Club by H. W . Morgan of Sellwood, J-n. 30, 1920, Lslacada, Ore. < 'In i .■ **r 1 I.ncutinn. \Ve caini e Sidlwood in October, li» I I , liv< >t.iis ago ab.ioiute Htiaugers. Af ter look Ir.g over tlm business filli! in Sellwood A 11 -ì. Mor­ gan and in.s.ell bolli agieed il was Ili,' In alimi we wai.Ud- Sellwoo l 1-* a Utile city of its ovvn, all buill up by w; e tmuers, many of ¡ ’acni own- tng iheir o.vn liomes. Il is supplì.d wftb 1 lie In ■ t of scliools, cburclits, conin.t.nity Mon e. One of thè nursi pnrks in Portland, is locateti in SeU- wood and luis all file mi va ni aga s 01 Ilio c ,y. : '■ () sajs I lo my betfer ball: ‘ ‘ Sui:.: n i hy, ibis is ubere we selli, ani1 t- he agia etl and ber judi:- meiit is always gooil. Just a word iihout lite nature of my business bu- t'ore i go back agalli to li» 14. Mv ¡ i m e is sm.ili, only about 22\ IA, IIn reloie il was necessary for me to con li 11 « • ni'self to only olle Ulte ol siapb dry goo.ls, noiions, hosiery, piece oods, gingluims, some ilress goods and a few ailks. No doli ut Minny slot s bere curry a mu. li more exlensive line. I do noi e\ « n li.indie in, 11 V goods >r footwiuir tliat ruu iato in > 11 , \. I meni imi l Ili.- ¡»ecause v h,ni I pive voli im aulì,¡al sal"s I v ani uni lo Uno" w e look il Iroiu a Minili tock of slaple dry goods witli all Hi adjectivi s li II oli We do noi 1 .indie» ,adii s* ■ iiu, vvaists or eoats. r 1 01II < a »il Thursday, February 5, 1920 EASTERN C LA C K A M A S NEW S P • 7e Four I *o S u t W itli. No v w e ai. back agalli ili 1 " ì I , wlicn all Europe v us uiad and ilio proni World W ir was groanlrg in II a lerrible desi Mietimi. So i. was limi 1 c i d er t o o k io est,ibi,sii a $25,000 busilli s on -Gioo. for Ibi* was ilio (rulli all I bad was $('.00 and un in­ sonnie»' palici on wliicli 1 borrowed $U0O more. Tliis pavé me $1200 io work 011 and righi bere ! want li» nix Mrs. Morgan Iliade up for thè resi of my o: ilal. Sho Iliade caos, aprons, fious, dresses. labi,' scarfs, lable inalt' in faci sin* Iliade an.v, Ibtng tliat v onld brìi ns ri incorni . imi I can safely sav tbat vvitlim* b> t lu lp we eoe '<1 noi li. ve in.'.de ìie u n"'s we lir. e. The llrst two years « e r e trying »11 "s. We bad noi est abili tini a credit, m ither bad we a repulation for b, i e- bui we pushed alonur (loinp our bit, little by little ami day hy day. (•etling l'uldielf >. Mv bb > was to gel inv eli' before thè publi a al lo do Ibi« | must ad vertice So 1 piarmeli various wavs of advertisinp. In a amali commu­ nity sudi ns mine' thè locai in'wspu- per affords thè beat medium ot pub- ltrlty. ami in file Ove years I bave li,'eli In Sellwood, 1 bave never tu cu wttliort an ad. in thè locai m v na- per, ami only olire bave I mlssetl a chaiipe ei ,'ojiy elidi week, and tbat w a > w ben I >as oul of towt:. I bis Constant biftlnp nt thè wnll, is wbnt brlngs risali Never piit uni tliitig in ilo* punrr ib.it you cnn’ t ba i, up. Ite truthful in your statnients :.,1 do just w bai voli sav you will do ni,ti > mi wilt »011 r» allzo ilio ben, is o such a campatali. »lent. The personality of your store, your reputation as a business mail, these are all advertisements of the best kind. F or instance, see that your personality is strong enough when a woman conies into your store with a scowl and feeling out with the world in general, use your own personality and don’ t let that woman go until you get a smile out of her. Never mind about making a sale— that smile worth ten sales in time to come. We have many box customers and fashion plate callers which are rep­ resented by their small children. We take particular pains with the chil­ dren, giving them the same attention if not more so, than the grown-ups. The result is the mother knows when slie sends her boy or girl to do her shopping, they will receive the same careful treatment as if she came her­ self. This is the personality of a store and is one feature of advertis­ ing. I,unking for Merchandise. In looking for merchandise we first study the wants of our custom- e r« ; we learn their tastes, we know „ what they want, amt approximately in selecting merchandise, we always look for quality as well as price. Neat, dainty styles of some reliable brand of gingham, Ilevonsliire or per­ cales are as important as a piece of silk, never deciding on an article un­ less we feel morally certain we can recoin mend it wit hout a come back. The same is true in hosiery, for as a rule a satisfied hosiery customer is always a satisfied customer the year arouiid. These are business builders for your reputation as a store and are a big asset as an advertising fea- t ure. l imited Capital and Increasing Cost. Referring again to llie first two or three years of our business activi­ ties, imagine if you can my position with a verv limited capital and prices of merchandise steadily getting liigli- , r ami higher. This you can see was working a serious hardship on my capital stock. My money would not reach as far as it did once, and at times I almost gave up hope of being iible to supply enough goods for a growing business. W e could see the results of our labors. We had made Iri mis. We never lost an oppor­ tunity to do a service for Sellwood if ii was in our power 10 do so. We took an interest in all things and per­ haps we took tile view that we were ¡ 1 - least a citizen of Sellwood, the place we selected to make our home. About this lime the U. S took a hand in the great war. Our boys w, re marching to the front ready to do their duty. Our country- our own dear United States was actual­ ly at war. Our boys were being shot ,town and our girls went, overseas to lo their bit ami when we heard ot lu* wonderful victory on that l l t u lav „1 November, 15*18, we positive- bad forgotten any troubles we ever ail in a business way. And so we uslied along business getting bet- T each day, month, and year witn rices steadily advancing and nier- liamlise becoming more scarce. Vet O' demand still continues, the year ‘ill* being tlie banner year tor a mall business such as 1 have de­ ni,,.,I to you. Our total sales very early reached $25.000 but conside.- ti,p size of our stock about 7 000, w»* consider it a fair showing. I'utur* I*ms|KH't. What about the future? This is le question no one can decide. I’ rices eadtly advancing until they have ached tlx highest point of any eriod during the great war. All mope is clamoring for our mer- landisc, 11 ml we are not able to pro- roduce enough for our house pro- uctiou. The great temptation is to uv ahead in larger quantities and ,,Vk up even at these excessive rices. T h e consumer lias the same |,a He is buying ahead l be- »» this to be a grave mistake. V\ e hhi UI all stop buying and give the mnufacture time to catch up. W h ere Wi l l IN he*» End? \gain Ibis week wholesale prices f staple commodities have under* mi ' further revisions upward, nough time has elapsed since the rat of the year to determine the at- t u,le of the buying* public, and ap- ireatlv the buyers have started m l 'ter mined to buy up everything m CASH AND CARRY 10 per cent reduction in the #high cost of living Ail in one fell swoop! Í ji T W e don’t know what “ fell swoop” means, but it sounds good. W e have always wanted to try the Cash and Carry plan, but have never been in a position to do so until now. i ; r W e believe that those who pay cash or meet their bills -promptly at the end of 30 days, should not be made to pay for bad debts or interest on long time accounts; therefore we are making the 10 per cent discount to get that class of trade. T o make the above discount, it is necessary for us to cut out delivering, as the costs of deliv­ ering in the past have been more than the profits on the goods delivered. $ E G G S T A K E N S A M E AS C A SH . Remember, 10 per cent off at the East Ciackamas Supply Co. Your Satisfaction is Our Success Light Lunches and Confectionery M ade to Measure Clothes For Men t ! f Pipes and Tobacco R. G. M A R C H B A N K Estacada, O regon Cigars and Cigarettes sight. As a result prices are edged up another notch, and another we. k goes by making a record for the high- points reached ami advances of ¡1 much as lftc a yard on staple cot­ ton fabrics. The indications for Increased pro­ duction are not altogether favorable. T!ie factories of this country a-e taxed to their limit. They can do no more. V, t we tin public demand high class merchandise. It i-- a well known fact f I i t according to a great Anierto-n l i n k e r the people of the United St >tes are selling their ltbertv bonds at the rate of twelve to thir- tt ,*11 million.!» per day, in order to sup­ ply their wants and satisfy their vv ¡shea. Is It not time for the genor <1 pub­ lic to curtail their expenses and would not this policy do more to low, r the high cost o f living? M ail I In fe r I I , mi -«* P n t h k r i. Tiler*» Is no doubt this subject he.0 l» 'en cussed and dismissed mere oy the average small merchant th-n any other and rightly so. F o r this style of a business hits the merchant harder than any other form of com­ Popcorn and Peanuts Phonographs and Records 0 t w * : petition. But th re are several views 1 wish to pr sent along this line. It is my opinion the average housewife would prefer to trade at home pro­ viding she could find what she wants. She o n take her catalog and look up anything she wants. She knows she cui find it there and she is not sure of iier local merchant. The merchant without thinking says to Mrs. Cus­ tomer. " N o we haven’t that article today ’ and lets her go without m i k­ ing th»' elTart to get it for her if it is possible. If .Mr. Merchant will show » I til*' same Interest to the customer that this mail order catalog does to its readers, he would make manv sales which are now lost and the mail order problem would not bo such a severe puzzle after all. A little pub­ licity along this line would be of great value. Take a page from a mail order house— make a corres­ ponding copv of the same articles and quote price«. Kven if vou are Id per cent higher it is still to the advantage o f the ciutonier to trade at home for she can evamtne the goods ir question. I f the buying (Continued on Past Page) I