SIUSLAW NEWS | SATURDAY, SEPTEMBER 29, 2018 | 11A Local carpet, upholstery cleaners keep Florence in ‘tip-top shape’ Jo Hines really likes to keep things clean. Hines has been working with Florence area res- idents and businesses to keep their properties in tip-top shape since she purchased Florence Janitorial Services nearly 30 years ago. “I bought Florence Janitorial Services from Neil Tompkins in 1989, and Neil’s Carpet & Upholstery Cleaning from him in 1990. These are both fami- ly owned businesses providing jobs for local people since that time,” Hines said. “Two employ- ees are family members besides myself and my husband Bill repairs equipment for the busi- nesses and maintains the vehi- cles.” The process of cleaning the many different types of furni- ture materials and floor surfac- es available to consumers these days makes the knowledge and experience the employees at Hine’s businesses have more valuable than ever. They offer a complete array of services for janitorial sup- port and they utilize the latest techniques and equipment for cleaning all types of carpets and furniture. “Our services include steam and dry cleaning for carpets, steam only for upholstery. We also clean area rugs and runners on site. Carpet manufacturers recommend steam extraction cleaning at least once per year, since dry cleaning does not ex- tract anything,” Hines said. She also wants potential cus- tomers to know there are major differences in the methods used to clean things, some work well and others do not. “Some home cleaning prod- ucts remove color from carpet and upholstery fibers, profes- sional cleaning does not. Ad- ditionally, we steam clean up- holstery that does not have any precautions regarding steam cleaning,” she said. There are also a few miscon- ceptions that Hine’s would like to clear up for people consider- ing professional help with their cleaning needs. “Steam cleaning does NOT shrink carpets, in part because most carpet is made of man- made materials, but also be- cause the fibers are mounted in a fixed backing. Extraction removes pet fur, sand, and in most cases, oils.” Neil’s Carpet and Upholstery Cleaning has recently pur- chased new cleaning equipment and a new truck. Hines feels these additions to the company toolbox will allow the busy family business to ac- commodate more customers, with the latest technology, en- suring the proper technique is always used when taking on a new cleaning situation. For more information on Florence Janitorial Services and Neil’s Carpet and Upholstery Cleaning, call 541-997-3825. MARK BRENNAN/SIUSLAW NEWS Gerry and Jim of Neil's Carpet and Upholstery Cleaning with the company’s new service van. Better Business Bureau study shows how fake check scams snag consumers A recent in-depth study by Better Business Bureau (BBB) finds that, while consumers may write fewer checks in this era of electronic financial trans- actions, fake check scams are on the rise. Fake checks are used in a vari- ety of frauds, from employment scams to prize and sweepstakes fraud. In all cases, victims de- posit the check and send money back to scammers. BBB warns consumers to be on guard against these serious and pervasive frauds and their perpetrators. The investigative study — “Don't Cash That Check: Better Business Bureau Study Shows How Fake Check Scams Bait Consumers” — looks at how fake checks dupe consumers. It digs into the scope of the prob- lem, who is behind it, and the need for law enforcement and consumer education to address the issue. Read the complete re- port at www.bbb.org/en/us. Scammers often succeed be- cause consumers don’t realize: • Crediting a bank account does not mean the cashed check is valid. Federal banking rules require that when someone de- posits a check into an account, the bank must make the funds available right away — within a day or two. Even when a check is credited to an account, it does not mean the check is good. A week or so later, if the check bounces, the bank will want the money back. Consumers, not the fraudsters, will be on the hook for the funds. • Cashier’s checks and postal money orders can be forged. A cashier’s check is a check guar- anteed by a bank, drawn on the bank's own funds and signed by a cashier. If a person deposits a cashier’s check, the person’s bank must credit the account by the next day. The same holds true for postal money orders. Scammers use cashier’s checks and post- al money orders because many people don’t realize they can be forged. Fake check fraud is a huge problem, with complaints to regulatory agencies and con- sumer watchdog groups dou- bling over the last three years. Frauds employing fake checks is rapidly growing and costing billions of dollars. Fake checks were involved in seven percent of all complaints Florence Janitorial Services Robyn, Jason and Connie “Clean as a Whistle” New Contruction Clean-Up Commercial P. O. Box 3257 • Florence, OR 97439 541-997-2385 Licensed, Bonded & Insured Property Services Contractor #39458 • SAM: #831298500/7E6J9 City License #2578 filed with BBB’s Scam Track- er. The number of complaints received by the Federal Trade Commission’s Consumer Sen- tinel database and the Internet Fraud Complaint Center more than doubled between 2014 and 2017. Based on complaint data trends, the study suggests that there may be over 500,000 vic- tims of counterfeit checks in 2017. The study found the fraud affects victims of all ages and income levels, but consumers between 20-29 reported being victimized by the scam more than consumers of any other age range. The National Consumers League, which also receives complaints from fraud victims at www.fraud.org, found that fake checks complaints in 2017 were up 12 percent and was the second most common type of complaint over all, after online order issues. Nigerian gangs appear to be behind most of this fraud, of- ten using romance fraud vic- tims and other “money mules” to receive money from victims. Many fake checks and money orders are shipped to the U.S. from Nigeria. If you have deposited a fake check into your account: • Notify your bank or the bank that appears to have issued the check. • File a complaint with the BBB, Federal Trade Commis- sion, Internet Crime Complaint Center, U.S. Postal Inspection Service, Western Union, Mon- eyGram, Green Dot or the Ca- nadian Anti-Fraud Centre. • Victims who are seniors or other vulnerable adults may be able to obtain help through Adult Protective Services, which has offices in every state and many counties. Find a local office at www.elderjustice.gov. BBB is a nonprofit, busi- ness-supported organization that sets and upholds high standards for fair and honest business behavior. Most BBB services to consumers are free of charge. BBB provides objective ad- vice, free profiles on more than 5.3 million companies, 11,000 charity reviews, dispute reso- lution services, alerts and edu- cational information on topics affecting marketplace trust. Visit www.bbb.org for more information. Vision Quest launches ‘Oregon Coast Quests’ today, tomorrow Vision Quest: Live, Learn, Explore has announced its final event of 2018, a launch party for Oregon Coast Quests. Celebrations will take place on today, Sept. 29, and Sunday, Sept. 30. Quests are fun, free-choice learning adventures that use clues and hints to encour- age participants to discover the natural, cultural and his- torical "treasures" of place and community. Suitable for groups of all ages, self-guided Quests allow lifelong learners to explore parks, trails and other outdoor spaces in new ways and at their own pace. Vision Quest team member Dina Pavlis said, “Quests ex- ist in most counties along the coast, but not in West Lane County. Our team is excited about bringing these fun and engaging adventures to our community.” On Sept. 29, Oregon Coast Quest Coordinator Cait Goodwin will present “Learn to Quest” at the Siuslaw Pio- neer Museum in Historic Old Town Florence. Participants will learn about Oregon Coast Quests, including where they are and how to participate, and receive copies of two new Quests in the Siuslaw Region courtesy of the Florence Area Chamber of Commerce. Attendees will have a chance to win a copy of the Oregon Coast Quests Book. To accommodate all who would like to attend, Good- win will give the presentation at 1 p.m. and 2:30 p.m. Space is limited and seating is on a first-come basis. For directions to the muse- um, call 541-997-7884. Then on Sept. 30, join the U.S. Forest Service and au- thors of the new Lagoon Trail Quest for a Launch Party & Campfire. Stop in at Campsite No. 3 at Waxmyrtle Camp- ground any time between 10 a.m. and 2 p.m. to celebrate the opening of the Lagoon Trail Quest. A campfire with no-cost s’mores and interpretive dis- plays will be at the campsite. Free copies of the Lagoon Trail Quest will be available. The campground is located at Siltcoos Recreation Area, south of Dunes City. Park in public parking area and walk into campsite. Both events are free, but a Northwest Forest Pass, Ore- gon Coast Passport, federal recreation pass or $5 day-use parking fee is required within the Siltcoos Recreation Area for the Sunday event. For more information about passes or parking, call 541-271-3611. Vision Quest is an initiative of the Siuslaw Vision: Putting People First. Visit RiverCal.org for more information. Alternative Radio’s David Barasmian comes to Florence Jim & Jerry Neil’s Carpet & Upholstery Cleaning 541-997-3825 Certifi ed – Bonded – Insured Property Services Contractor #39458 • SAM: #831298500/7E6J9 City License #2578 “Our commitment is to our customers cleaning needs with honesty and integrity” Once again, community radio station KXCR hosts Da- vid Barsamian in Florence. Armed with years of tireless investigative journalism, he’ll bring his insights and ob- servations to the City Lights Cinemas stage on Monday, Oct. 8, at 6:30 p.m. For 32 years, Barsamian has collaborated with world-re- nowned thinkers, lecturers, writers, scientists and philos- ophers to produce Alternative Radio, aired on more than 250 stations worldwide. Even with his wide-ranging speaking engagements here and abroad, he is making time to come to Florence to offer discussion and perspective on pressing world problems. Barsamian is the winner of the Media Education Award, the ACLU’s Upton Sinclair Award for independent jour- nalism, and the Cultural Freedom Fellowship from the Lannan Foundation. He is also the recipient of the Lifetime Achievement Award from the Rocky Mountain Peace and Justice Center. Barsamian has written books with Noam Chomsky — the latest is “Global Dis- contents: Conver-sations on the Rising Threats to De- mocracy” — as well as with Howard Zinn, Richard Wolff, Arundhati Roy and Edward Said. This does not begin to de- scribe the depth and breadth of his experience and knowl- edge and the eagerness with which his followers wait for his programs. Advance tickets can be ob- tained at City Lights Cine- mas, 1930 Highway 101 and www.citylightscinemas.com, or at the KXCR FM studios on Ninth Street in Florence, across from the Siuslaw Pub- lic Library. There will be an opportuni- ty to support Barsamian and KXCR through donations at the door. KXCR FM is Florence’s nonprofit, all-volunteer com- munity radio station.