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SIUSLAW NEWS ❚ WEDNESDAY, APRIL 6, 2016
www.fl orencechamber.com • 541-997-3128
290 Highway 101, Florence, OR 97439
Florence Area Business Beat
April 6, 2016 UPDATE
Welcome New Members!
Underwriter
2015-2016
Three Rivers Casino Resort
Please join us in welcoming the following new
members who joined the Florence Area Chamber
of Commerce:
Florence Dry Cleaning - 511 Highway 101,
Florence
Shane Schuster is bringing high quality,
professional dry cleaning to the Urban Renewal
area. Contact him at 541-991-8178 and www.
fl orencedrycleaning.com.
Welcome to the Florence Area Chamber of
Commerce!
Distinguished Sponsors
101 Things to Do
Bi-Mart
Banner Bank
Burns’s Riverside Chapel
Beachcomber Pub
Driftwood Shores Resort
Florence Heating & Sheet Metal
Fred Meyer Stores
KCST/Coast Radio
Oregon Pacific Bank
PeaceHealth Peace Harbor Medical
Center
Sea Lion Caves
Shippin’ Shack/Siuslaw Signs & Graphics
Spruce Point Assisted Living
TR Hunter Real Estate
The Siuslaw News
Be sure to thank these members for their
investment in our community!
Coming Events
For even more information on
other exciting local events, visit
www.FlorenceChamber.com/Calendar.
Business At er Hours:
April 7th
Florence Regional Arts Alliance
(FRAA) Art Center
Noon Forum:
April 14th
Also in April:
9 - Dancing With Sea Lions Splash Of
15 - Tax Day
16 - Early Rhody Show
16-17 - CROW presents “Shrek the Musical
Jr.”
22-24, 29-30 - LRP presents “h e Diary of
Anne Frank”
Committee Opportunities:
Ambassadors – Mike Bones, Chair
City Wide Garage Sale
Cindy Wobbe, Chair
Downtown Revitalization Team
David Wiegan, Chair
E-Committee – Robbie Wright, Chair
Marketing Committee
Mike Rose, Chair
Membership Committee
Bobby Jensen, Chair
Oktoberfest Committee
Jenna Bartlett, Chair
Old Town Committee
Robyn Smith, Chair
Rhody Festival – Jenna Bartlett, Chair
Rhody Court – Dee Osborne, Chair
Rods & Rhodies Car Show
Gary Cargill, Chair
Siuslaw Awards
Lisa Walter-Sedlacek, Chair
Check website for more info
on committee service.
Get the Chamber’s
Membership
Advantages
• Networking
• Business Tips
• Cooperative
Promotions
• Preferred Trade
Status
Florence Area Chamber of Commerce ambassadors welcomed Florence Drycleaners
to the area in March.
Meet Our
Distinguished Sponsors
Beachcomber Pub
Established in 1936, the Beachcomber Pub has
been a part of the Oregon coast through generations
of fi sherman, loggers and travelers. It is a place for
locals to hang out and try a wide variety of food,
drinks and events. You will always fi nd the right
thing to drink with 20 beers on-tap, bottled beers,
a nice wine selection and cocktails. Several games
can show on any of the nine TVs, and people are
always up for a game of pool or shuffl e board.
Beachcomber Pub ownership and its staff are
active in the community through volunteering and
fundraising events for the Western Lane Community
Foundation and a scholarship it sponsors. Owner
Scott Waiss can be seen around town on his penny-
farthing bike and Gayle Waiss, also known as
Miss Gayle at the Siuslaw Public Library, recently
received the Florence First Citizen Award.
Get to know your
Interim Executive
Director Sherri
Bollinger
How is your fi rst month going?
I went into this with my eyes VERY wide
open wondering how, between committee,
board, city and other meetings, I’d
manage to fi nd time to balance the work
load. Now, everything appears to be to
smooth out nicely.
When did you start working at the FACC?
I began working at the Chamber in July
of last year as Event Coordinator, just in
time to dive into the Rods ‘N Rhodies
Invitational Car Show event.
What did you do before then?
Prior to working in Florence I worked
with my husband as a self-employed
general contractor building homes and
as Group Coordinator/Accounts Payable
Specialist for the Oregon Coast Aquarium.
My event experience comes from working
as General Manager for a company that
staffed Portland Rose Festival Events,
Cinco de Mayo, concerts, and much more.
How does Event Coordinator work with the
Executive Director?
Overall, this team had a great working
relationship in that I was able to learn the
fundamentals of each event quickly. As
a result, we found we were on the same
page with the ability to anticipate and
resolve situations before they developed.
Best part about living on the coast?
I actually live in Waldport, and I can
honestly say I have the most amazingly
beautiful commute in the world.
What has been your favorite Chamber Event
so far?
My favorite event so far would have to
be Rods ‘N Rhodies. Because this is a
3-day event, I worked closely with the
committee and participants who made
me feel a part of an exceptional group of
people.
Which event are you most looking forward to
this year?
I defi nitely look forward to seeing
what challenges the 109th Annual
Rhododendron Festival throws my way.
Rhody the Sea Lion Pup continues to tour as the ambassador for Dancing with Sea Lions.
She will be joined by all 20 of the full-size adult sea lions on Saturday for Splash Off!
Dancing with Sea Lions celebrates the 20th anniversary of the Florence Events Center.
BeauxArts Fine Art Materials is working for area artists
By Jo Beaudreau
I am pleased to say that I was able to attend the International Art Materials Trade Show in Houston,
TX, last week as a representative of BeauxArts Fine Art Materials. I was able to learn and meet people in
the art materials world that will help me continue to serve my customers and grow my business in Florence.
I also am proud that I was able to attend alongside large corporate art materials store as a small business.
Furthermore, I am now able to accept NFC payments such as Apple Pay and Android Pay. Chip
payments are already accepted. We’re getting ready for the tourist season where many payment types can
come through town.
Second Saturday Gallery Tour
Twelve Galleries and Business that feature art are offi cially participating right now. We are working
together to help support each other and the arts. Find out more about the tour at 2mdsaturdaygallerytour.
com and don’t forget to Shop Local!
All Systems Go!
By Bobby Jensen Jr.
Chamber Board Member, Y Marina
Last month I
wrote about the
most
important
job position in any
business being the
proprietor
who
orchestrates
the
business. h ey stand
back and watch the
company
perform
and are positioned to
i x and tune it as they
see a need. If they are
attempting to jump in and do the work of their
company’s product or service, they likely will not be
able to see issues that lead to upset customers and
problems. When I say watch over the operations
this may be really dii cult as there may be multiple
locations your doing business at or you may have
dispatched service technicians out in the i eld.
So how do you watch over everything? It’s
impossible to be everywhere and see everything.
h is is where business gets technical — the
ability to know what’s happening on all fronts
while being in one place is your systems!
Systems are everywhere around us. We
use them all the time and may not even
notice it. Electrical wiring in a building is a
system of switches and circuits that create a
desired result. Plumbing is the same thing.
You have to design systems in your business to
handle all kinds of dif erent situations and create
a desired outcome. h e systems determine who
does what steps in which order to create that
perfectly craft ed product every time exactly the
same. h is consistency is crucial to customer
satisfaction. You know how one time you visit
a business and the experience is amazing,
then another it’s poor or mediocre. h at biz
lacks systems or the discipline to follow ‘em.
In 1954, the greatest systemizer businessman
joined the in the restaurant game. Ray Kroc was
hired by the McDonald brothers to help open up
a few restaurants. He looked at every process and
step to produce a burger exactly the same way
every time. h e cook times, temps and even the
layout of the condiments were dictated precisely.
Once Ray traveled to Idaho to study potatoes
because he noticed that his fries tasted dif erent
when harvested at dif erent times of the year. If
you ever worked at a McDonalds you will know
that the griddles don’t have temperature dials they
have two settings, on and of . And each product
has its own button in the fryer. You may not be
a fan of McDonalds but no one can deny that
the dang burgers taste the same anywhere they
have a store! h is consistency more than any
other one component has lead to their success.
So how does one create these systems to run
a business? You need a system! Yep, a system to
create systems. Soft ware has been gigantic for the
progression of modern business. Most business
management soft ware has a workl ow built in that
you can change to work with your company’s l ow.
h ese soft ware systems keep track of many things,
such as inventory and who is working on what when.
h ere are many business soft ware options
available for your industry type. I have one big
tip here: go with a cloud-based system where
it’s all on a remote server. Implementing one of
these systems costs $5 to $60 per user per month.
Ensure your soft ware can notify customers when
their service is i nished, or allow you to attach
training videos directly into your tasks. Don’t get
discouraged! It will revolutionize the way you
do business while freeing you up to awesomeize
the many details of your business. I guarantee
you will be so pumped when you i nally have
a working system for creating your systems!
Join the Florence Area Chamber of Commerce!
www.florencechamber.com • 541-997-3128
Have some good business advice? An event to promote? A story about your Chamber membership? To get an article or notice
published in Business Beat, e-mail cmeyer@thesiuslawnews.com by the third Friday of the month.