OCTOBER 15, 2016
New Optometry hours at
Health & Wellness Center
• 7:15 a.m. to 5:30 p.m. Monday, Tuesday,
Wednesday and Friday
• 9:15 a.m. to 5:30 p.m. Thursday
Please call to schedule your appointment
at 503-879-2079 or 800-775-0095.
New Grand Ronde Health & Wellness
Center Lab/X-ray hours
• 8 a.m. to 5:15 p.m. Monday, Tuesday,
Wednesday and Friday
• 9:15 a.m. to 5:15 p.m. Thursday
Massage at Health & Wellness Center
Mind, Body & Soul Therapeutic Massage started at the Health & Well-
ness Clinic one day a week on Aug. 25.
Remember: Appointments for massage are not managed by the Health
& Wellness Center staff. To schedule an appointment, call 971-237-2561.
Skookum and Veterans
Affairs clinic visits
It’s important to remember that when you are seen for health care
services at a Veterans Affairs’ clinic that you do not list your Skoo-
kum Health Assistance Program (SHAP) as your insurance cover-
age. SHAP is NOT insurance and it can be dificult to coordinate
payment for health care services received at the VA.
If you have questions, contact;
• Barbara Steere – 503-879-2487
• Melody Baker – 503-879-2011
Don’t get caught
without your medication
Grand Ronde Health & Wellness Center Pharmacy hours:
8:30 a.m. to 5:30 p.m.; closed 12:30 to 1:30 p.m.
Monday, Tuesday, Wednesday and Friday.
9:30 a.m. to 5:30 p.m.; closed 12:30 to 1:30 p.m. Thursday.
REFILL LINE: 503-879-2342
Community Health Program
Medical Transport
Services
S moke S ignals
I’ve had blood work done
at the Grand Ronde
Health & Wellness Center:
Now what?
When a patient has blood work done, how do they ind out their results?
Once the lab has the sample, the testing that can be performed on site will
be completed and any testing to be done by a reference lab will be sent out.
Testing performed here is typically completed the same day. However, it
can take up to 24 hours for the provider to review results. Tests sent to a
reference lab can take up to a week to get results back before the provider
can review them. Staff will let you know if your tests are being conducted
in our lab or being sent out to a reference lab.
Once testing is completed, a medical technologist will review the results
and approve them. The results then will go the patient’s electronic health
record or be faxed to the ordering provider if they are not from Grand
Ronde.
At this time, the ordering provider will review the results (usually with-
in 24 hours) and determine if there is anything abnormal. If everything
is normal, the usual procedure is for the provider to send a letter to the
patient informing them that their results are OK. If there are abnormal
results, most providers will contact a patient by telephone to either give
them their results verbally, or request that they come in and go over the
results in person.
If a patient wants to get a copy of their results, they can request a copy
from the ordering provider, or after seven days, they can request a copy
directly from the laboratory. This is done by completing a medical records
release form before obtaining results.
If a patient wants another party to have a copy of their results, patients
can ill out a medical records release form indicating where to send the
results.
For radiology reports, the wait for a patient to obtain their results also
is typically seven days, which is done by illing out the medical records
release form. The delivery of results from the provider to the patient is
the same as for lab results.
Important Skookum Health
Assistance Program information
If you feel like you are not receiving services that you have requested
through Skookum Health Assistance Program, please contact one of our
team members right away.
We understand that coordinating services with alternate resources and
navigating health care can be dificult.
Please call:
• Barbara Steere, 503-879-2487
• Melody Baker, 503-879-2011
• Tauni McCammon, 503-879-1406
• Erica Mercier, 503-879-2080
• Tresa Mercier, 503-879-2008
• Or 1-800-775-0095
A healthy Tribal membership is our goal and we want everyone to feel
like they are receiving quality, comprehensive health care services.
In the coming months, we will be working on a process for Tribal mem-
bers to share issues, concerns, needs and wins. Yes, that’s right, wins! We
want to hear about the good things, too!
COMMUNITY EVENT IDEAS - SUBMISSION REQUEST
Medical transportation
services are available to
Tribal members within
the six-county service
area when an alternate
means of transportation
is not available. Advance
notice required.
Please call 503-879-2078
to schedule a reservation.
17
We Want To Hear From YOU:
The Grand Ronde Health and Wellness Center is dedicated to
“Community Building!”- We will begin offering regular
community activities and events that provide healthy exercise for
the mind and body and that are fun for the entire family!
After-all, laughter really is good medicine!
Please think of a creative, fun filled idea and if your submission is
chosen for our 2017 activity calendar you will WIN a PRIZE.
To submit your idea by phone, Please call:
Activities/Wellness Promotion Coordinator at 503- 879-2078