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MARCH 15,2012
EDcfleir's bongo Dneld on
Saftunrday affteirinioonDs
Bingo at the Elders' Activity Center will be held on Saturday, March 24.
A potluck meal starts at 12:30 p.m. and bingo begins at 1 p.m.
For more information, contact Elder Activity Assistant Daniel Ham at
503-879-2233. D
Grand Ronde Health and
Wellness Center institutes
Broken Appointment Policy
In an effort to make medical services more efficient, the Grand Ronde
Health and Wellness Center (H&WC) has approved and instituted a
broken appointment policy for medically-related appointments at the
H&WC. To qualify as a broken appointment a patient must either not
show up for their appointment, show up more than 10 minutes late
or give less than 24 hours notice of cancellation. When any of these
events occur, the patient is notified in writing. After the third broken
appointment in a six-month time frame, the patient will not be allowed
to schedule routine appointments. However, they will be offered a "sit
and wait appointment" the chance to sit and wait for an opening
with a provider. This probationary period will last for six (6) months.
The H&WC has a process for reminding patients of appointments and
strives to notify patients of appointments the day before.
The broken appointment policy is very important as broken or
missed appointments create unused time in a provider's schedule,
which is inefficient financially and leads to barriers to accessing care.
Ultimately, a broken appointment policy exists to improve access to
care for all patients and is critical to providing responsive, cost-effective
health services.
Casino honors
employees of the year
Mark Carroll of Dallas and Becky Thomas of Monmouth have
been named Spirit Mountain Casino's 2011 employee and supervi
sor of the year, respectively.
In addition to recognition and awards,
which were presented at a banquet by Chief
Executive Officer Rodney Ferguson, Carroll
and Thomas will receive extra vacation time
and preferred parking spots.
Marketing Manager Greg Fritz said Carroll
is popular with guests and colleagues alike.
He's also known as a lifesaver.
A security officer, Carroll, 58, is described
as an "outgoing and ubiquitous figure at the
casino."
"More than a few times he has responded to medical emergencies
and, as described by casino Director of Security Joann Mercier,
'breathed life back into someone,' " Fritz said.
"His quick reaction time and resuscitation
skills have literally brought numerous strick
en, unresponsive victims back to life."
Thomas, 41, is described as a 17-year main
stay at the casino, overseeing the property's
distribution of cash, chips and other assets.
Fritz said Spirit Mountain Chief Financial
Officer Roy Rhode called Thomas a "perpetual
whirlwind who scoots about in a cheery, but
purposeful manner, as well as a stalwart su
pervisor of casino cage operations."
Thomas also is said to have been instrumental in the recent ar
rests of two men charged with trying to pass counterfeit $100 bills
at the casino. D
Mark Carroll
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Becky Thomas
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