4 NOVEMBER 1,2005 Grand Ronde Health and Wellness Center SPECIAL INSERT Wellness and Prevention There are two sections for Wellness and Prevention at the Tribe. One, housed in the clinic, provides home visits including lunch delivery for Elders who are shut-ins, and meals everyday at the Community Center for Elders, according to Wellness Secretary Egypt Leno. This section also acts as food coordi nator for all catering for Tribal events. Wellness also provides smoking, drugs and safe sex prevention programs for Tribal members. Elder Advocate and Tribal member Pearl Mekemson does walking and ex ercising with Elders, and organizes a walking group. Tribal member Tracy Biery also participates with incentives developed through an exercise program at Nike. "We promote health for the whole tribe," said Leno. The section also provides medi cal transports for Tribal members who can't get rides to medical ap pointments. Another section of the Tribe's Wellness program is based in the Records Medical records serve as a basis for planning the care and treat ment of patients," said Lillian Engel, Lead Health Information Technician in the Records section. They also serve as a le gal document to describe the care patients receive. Medical records are a pri mary way that different health care providers communicate with each other, and finally, they also are useful as "a tool to assess and improve the care we render." Patients have many rights regarding their medical records. They have the right to inspect and obtain a copy of their records; a right to request a restriction on its use or disclosure; they can request that health record can be sent to other providers; and also a right to get a listing of when the section discloses their information when not otherwise authorized. As an example, the county health de- Business Office The Business Office is run by Tresa Mercier. Tresa has worked at the clinic since it was established almost 21 years ago. The Business Office han dles patient registration, medical records, and super vises the receptionists. The Business Office also handles payment of health care, as well as billing health insur ance companies. Egypt Leno Lillian Engel Social Services Department, and organizes community preven tion activities including events like Native Youth Wellness Day, round dances, youth basketball tournaments and workshops for both kids and their parents. "We also did Families Together this year," said Tribal Youth Prevention Coordinator and Tribal member Lisa Leno, "a 12-week parenting class. That was phenomenal. It includes the entire family." The goal of the program is to teach communication, understanding, respect for parents and kids. "It also really made a support system between youth and parents," said Leno. "So parents gained a sup port system." Earlier in the year the section sponsored the 2nd Annual Youth Conference in Portland. "I think that we're seeing awareness," said Leno. "I think it's had a positive influence on community. We're a drug- and alcohol-free alternative." partment keeps track of certain communicable diseases, and the records department lets them know when patients have them. For its part, the Records section is responsible to main tain privacy of health information, to accom modate any reasonable requests for access; and to provide required in formation to insurance companies. Patients can access the information in person; or with a form that they can get by fax or mail; They can contact the department to discuss these mat ters at 503-879-4585. The time it takes to process requests, said Engel, "depends on how much information they need and how busy the desk is, but we suggest they allow at least two weeks. "It's very very busy all day long," she said. "Every area in the clinic needs attention from Records." re2"-, .;,! Tresa Mercier Physical Medicine The Tribe provides three different kinds of physical medicine, according to Sandi Viren, Certified Medical Assistant in this section of the Clinic. Acupuncture ser vices are available on Mondays, Wednesdays and Fridays. Acupuncturist Dale Freeman does traditional acu puncture along with Chinese herb therapies and tuina (a deep tissue massage). "Chinese medi cine," said Viren, "is not like our traditional western medicine." The Pharmacy The Tribe's full-service phar macy not only provides prescribed medications that Tribal members, employees and community mem bers need, but for Tribal members, the Pharmacy also offers mail de livery of prescriptions, according to Director Julie Davis. "We do bubble packing for people that have trouble keeping track of their meds, to help them keep track of all the pills," she said. They per form the service on request and "for most of our elders now." In fact, for Tribal members in the Grand Ronde, Sheridan and Willamina area, the Pharmacy will even deliver medications. Except for Elders, she said, "we can't guarantee every night," said Davis. "We try to plan our deliver ies so we have three or four to the same area. The Pharmacy is considering IP..UJ.J1 i li Ulllllll i ii iii i ii ' "IS ,'. Ls i Dale Freeman Freeman is booked out a month and a half in advance. Podiatrist Hamid Arabshahi (Dr. A for short), sees patients on Tuesdays, and principally works on the feet of diabe tes patients. Chiropractor Kenneth Kelley is available on Thursdays. With a "very steady following of patients," accord ing to Viren, "a lot of what he treats is patients that have sprains or strains of the upper or lower back." He also performs ultra sound and an electro stimulator for muscle pains. hmi t . ii I A. , M i W J -. ") P Julie Davis purchasing "a robotic dispensing machine," said Davis. And Davis reminds patients that "we will not provide prescriptions to anyone but the patient without an ok in writing." Behavioral Health - Dr. Joseph Stone, Behavioral Health Manager ' j j ' j '" j J "J ' --. r I , V - Dr. Joseph Stone The Medical Lab "We're pretty much a full service lab," said Director Michael Phipps. The lab performs 1,100- 1,200 tests a month in house, while 65-70 get sent out. With three employees currently and a fourth anticipated, the Tribal lab plans to take on all drug testing for both casino and Tribe. Currently, the lab is do ing 30-40 percent of the tests and the rest are contracted. "We're more than willing to an swer questions about how a test I 4 - Michael Phipps Dr. Joseph Stone runs the Behavioral section of the clinic. He has been running the de partment for about five years. The Behavioral Health is the therapy section of the clinic and deals with addiction as well as other forms of counseling. He is a licensed psychologist as well as a Level III Addiction and Drug Councilor, and that's just in Oregon. He also carries cre dentials in other states and is also an internationally certified alcohol and drug councilor. is done or what it's done for," said Phipps, although all tests are confidential. "We're trying to always improve the process for the customer to make things easier for the pa tient," said Phipps. This year's best improve ment: "we had a computer make phone calls ahead of appointments as remind ers. We had a drastic improvement in patients remembering their ap pointments," he said.