SEPTEMBER 15, 1999 Tart 2: "Buying a Car Legal service available to all members and staff By Gayle Patterson Lisa needed a car. She had just got a job in another town 20 miles from where she lived. She had been unemployed for eight months. The old car she had been driving was falling apart and the engine was shot. It would never be reliable for a 40-mile daily commute, and she wanted to be sure she would be able to favorably impress her new employer by being at work every day on time, without excuses. She knew that her credit rating was poor. Lisa couldn't afford a new car, and thought she wasn't quite ready to buy yet. One sunny Sunday Lisa decided to go to Fast Freddie's Used Car Lot in the town where she lived, not to buy be cause she had no idea what kind of car she wanted but to look around. Be sides, her driver's license had lapsed and she wanted to get it renewed first. Lisa went to Fast Freddie's alone, and was impressed when Freddie himself, a friendly soft-spoken guy not at all the image of a high-pressure salesman. He took a lot of time with her to find out why she needed a car, and what she needed. He found out that her credit was in shambles, but he agreed with her that, with her new job all that was behind her. Besides, Fast Freddie would give credit to anyone the law allowed, and she looked like a law abiding citizen to him. Freddie knew just the car she needed. Lisa saw it and loved it. It was shiny red and when he raised the hood, even though she didn't know what she should be look ing for, she noticed the engine was very clean. That must mean the engine had been well taken care of by its previous owner, didn't it? He would give her a special low price on the car just because she was such a nice person. Lisa explained that she wasn't ready to buy just then, she only had $600 dollars in cash. Freddie told her not to wait. He expected that the shiny red car, which anyone could see was such an un usual value, would be sold to someone else before the day was over. Freddie in vited her to sit in his little cubicle and he would explain to her how she could buy the car right now, before someone else bought it. He had her fill out lots of paperwork; talking to her continually as she tried to read the documents. The blanks in one document were not filled in. Freddie suggested Lisa sign them any way, because as soon as he "checked the computer" to make sure she qualified for their special financing package, and as soon as she brought in the title to her old vehicle which she wanted to trade in, all the blanks would be filled in and all her paperwork would be completed then. He could not tell her at that moment what her interest rate would be, or her monthly payments, or how much she would get for her old car, but the com pleted contract, Freddie said, would ac curately reflect the verbal agreements they had made. And, oh yes, Freddie said, she would certainly want to get credit life and disability insurance to pay for the car if something happened to her. Additionally, because they were sell ing the car to her at such a low price, she had to sign documents that said she was buying the car "As Is," but she could ig nore that because Freddie stood behind every car he sold and they would take care of any problems she had for 90 days, even though they didn't legally have to. She could even write them a post-dated check, and they would hold the check until the money was actually in her bank account. Four hours after going on the car lot "just to look," Lisa drove the shiny red car home. She felt so lucky. Two weeks later, Lisa got her completed paperwork in the mail. She was shocked. The $300 a month payment she thought they had agreed on was now $560. The interest rate on the $8,000 she had fi nanced was a whopping 45. Also, they had credited her with only $500 on her trade-in. She was sure her old car was worth at least four times that much. Worse yet, she had already been late for work twice because her red car had bro ken down. Her boyfriend told her it was because the transmission was shot. She was worried. Well, she would go to Freddies' imme diately. Freddie would certainly cancel the contract and give her money back when she told him about the transmis sion. He was so understanding. Lisa took the car back to Freddie's and complained bitterly about the car. Freddie refused to repair the car, say ing it would cost too much. Besides, didn't she see the big block letters saying she bought "AS IS" in her sales contract? Lisa reminded him of his verbal promise to make all necessary repairs within 90 days of the sale. Freddie said, "What promise?" She also said she thought the interest rate was too high. Too bad, Freddie said, we can charge any interest rate we like. Lisa then tried to take the shiny red car back home. Freddie refused to give her the keys. He said he had just found out that she did not qualify for financ ing because she didn't have a valid driver's license. "Read your credit application," he said. "You lied to us. You said you were a licensed driver. We won't give you the car, and we're going to cancel your credit insurance too." Lisa demanded her $2,600 down payment back. Freddie said, "No way, and you still owe me $8,000 under the contract." Lisa threatened to put a "stop payment" on the check. Freddie said if you do, I can have you arrested, and I'll sue you. Lisa really got upset and started yelling at Freddie. Freddie called the police. The police made Lisa leave. As she walked home, she promised herself that the first thing she would do is call a lawyer. If a contract to sell a car says you are buying the car "As Is," you have no right to expect repairs from the seller, even if the car breaks down a half a block after you drive it off the car lot. Oregon does not have a "lemon law" for used cars, only for new ones. So, no matter how defective the used car you bought may be, you can not hold the used car lot responsible unless you have a warranty agree ment. Many times used car dealers will charge you hundreds of dollars extra if you want a warranty. This will increase your monthly payments. In Lisa's case, Freddie indeed kept the cost of the car at $300 a month, but by the time she agreed to purchase credit insurance and other "financial services," her desired monthly payment almost doubled. The interest Lisa was charged was scandalously high, but not illegal. If she had not signed a contract with blanks or if she had not gone alone to purchase the car, she might have had a witness to the blanks, and also someone who could have reminded her she had only come to look, not buy, and her emo tions would not have driven her into this unfortunate transaction. T Decide what you want to buy before you go to a car lot. Know the year, VJ' make, and model of the car, and what you are willing to pay for it before you set foot on a car lot. Go to the library and ask for the latest Consumer Reports Used Car Buying Guide. This Guide will help you decide whether to buy a used car or invest in repairs of your old car. It will tell you where to shop and how. It gives you a checklist you can take with you. Other Consumer Reports publications will help you choose the best used car in your price range. Do not step on a car lot until you are in a financial position to buy. It is V2r best to be pre-approved for your car loan from a bank or credit union. JT If a car dealer will not tell you their interest rate up front, walk out the door. Even though "low monthly payments" may be promised, finance charges are not trivial. A five-year, $20,000 car loan at 9 will cost almost $5,000 in interest. You can imagine the interest costs at 45. Do not buy cars over the Internet. Most of the computer-based used car sites are just classified ads broken down geographically. Cars should not be purchased without being driven and mechanically inspected first. If you do not do this, you will lose many of your legal rights to complain if the car does not work. Do not use credit cards to buy a car. The credit limits are too low to get a good car, and interest rates are too high. Some people tend to buy more "financing services" and other things they do not need when they use a charge card. Do not go alone to buy a car, and do not take children with you. Alone you are vulnerable to sales pitches and runaway emotions. With children, you are distracted. Legal Services offices are all over the state. You can call your nearest office for assistance with a consumer problem. Be sure and tell them you are a Grand Ronde member when you call. If you need assistance your nearest office cannot give you, call the main office of Grand Ronde Legal Services in McMinnville. PROTECT YOURSELF. BE A WISE CONSUMER. ALBANY OFFICE 541-926-8678 800-817-4605 BEND OFFICE 541-385-6944 800-678-6944 GRANTS PASS OFFICE 541-476-1058 HILLSBORO OFFICE 503-648-7163 NEWPORT OFFICE 541-265-5305 800-222-3884 MCMINNVILLE OFFICE 503-472-9561 800-781-8500 OREGON CITY OFFICE 503-655-2518 PORTLAND OFFICE 503-224-4086 PENDLETON OFFICE 541-276-6685 800-843-1115 ROSEBURG OFFICE 541-673-1181 WOODBURN OFFICE 503-981-5291 Fundus camera Continued from front page helping people maintain vision and a high standard of living, by early diagnosis and routine exams. Tom Austin, health director for the Center said, though grateful to re ceive the opportunity to better serve clinic clients "...there's no rejoicing in the community because we have a diabetes grant. Diabetes is genetic, it's not a disease and it's not curable." The grant, written by staff mem ber Bob McElderry, is closing the dis tance between the diabetes and its victims. McElderry says of the Fun dus Camera, "I understand it has been able to detect a few cases, one of them in a fairly young person that other wise wouldn't have been detected in a long time. That's what I get out of it, that's my reward." Strong in Body and Spirit Question: What is it? Answer: Hopefully we all feel strong in body and spirit when we are liv ing in a healthy way. "Strong in Body and Spirit" is also the title of a pilot program that helps people learn prevention and control of diabetes. This project, designed by Native Americans, aims to impact the entire community by training people how to eat less sugar, less fat, exercise more, and maintain these healthy lifestyle habits. Anyone who has dia betes or is at high risk for diabetes is invited to participate in the five ses sion course. Sessions are slated to begin in October. Watch for more information next month or contact Marline Groshong, RN and Diabe tes Coordinator.