Smoke Signals February 1994 Page 9 SMALL BUSINESS DEVELOPMENT NEWS Business Development Division Update At the Januaiy General Council Meeting, Small Business Development Division Manager Mitch Conley gave his annual report of the division's projects and activities. Here is a recap of Mitch's report: The division currently has 200 active clients. 18 new tribal business were started in 1993, and 4 are working on expansion loans. Opened the Business Development Center offering business library, 4 station computer lab, business video library, phone, fax service, and meeting room. Began monthly computer training in Basic Computer, Microsoft Windows, Microsoft Word, Print Shop Deluxe, Excel, Quicken, Works, and spreadsheets. The division received a grant from the Bureau of Indian Affairs to sponsor the "Going Into Business" conference in Coos Bay, Oregon. Over 70 people attended the two-day conference. The BIA grant also sponsored a nine-month internship for tribal member Matthew Kirkland. Matthew is a student at Western Oregon State University and has been a great asset to the Business Development team. Matthew was responsible for coordinating the "Going Into Business" Conference and also wrote the policy and procedure manual for the division. , ONABEN (Oregon Native American Business & Entrepreurial Network) has several successes this year. First, ONABEN became affiliated with Northwest Indian College, so all participants receive college credits for ONABEN classes. Second, Erskine Bowles, President Clinton's appointee as the administrator of the Small Business Administration, met with ONABEN board members during his town hall meeting in Portland. Mr. Bowles pledged his support of ONABEN and is helping ONABEN establish a loan fund for program graduates. Advertising & Promotion Seminar Have youever wondered where you should advertise your business? What should a print advertisment contain? This is your chance to find out about advertising your products andserviceslThursday, February 10th from 3:00 to 6:00 P.M. in the Tribal Community Center. Lawrence Edwards will be presenting information and experience about how to advertise and promote your business. Low-cost, high return advertisements and prmoters will be the focus of the seminar, so come join your Small Business staff and learn how to increase your business income! Seniors Tax Assistance Business Development Division staff are offering tax preparation assistance to tribal elders. Staff members will input tax information into the Turbo Tax software program which is designed to help prepare returns. Returns will be prepared on an appointment basis, so please call ahead to schedule a time, and to find out what information you need to bring with you. If you are a tribal elder and interested in doingthis, please call Debby Childers at 1-800-422-0232 for an appointment. National Indian Business Association The National Indian Business Association (NIB A) was created in 1992 to promote, encourage, and advocate Native American owned businesses. Current NIB A activites include: an annual NIBA Conference and trade show, compilation of a directory of Indian-owned businesses throughout the United States, and coordinating ' ith major corporationsintheU.S. to promote Native Amerir nbusiness development. Membership is free. For more imo call (505) 256-0589. Entrepreneurs Of The Month: Troy & Travis Sanchez Few places in the Pacific Northwest are growing as rapidly as the towns in central Washington: Toppenish, Richland, and Yakima, to name a few. People are beginning to move there from the faster-paced cities to a more suburban life-style. It's an ideal area to begin a construction business, which is exactly what tribal members Troy and Travis Sanchez did. Troy and Travis are brothers who have lived in Washington for a long time, and know the state pretty well. They've both worked in construction for years, and decided to start abusiness together Chinook Construction Company. "We work mostly in Tri-Cities," explained Travis. "More homes are being built there than ever before." The fact is, that area has one of the highest development rates in the nation. Travis and Troy work mostly in concrete. They can lay down pavement for almost any public or private party. Said Troy, "In the past, I worked under small business owners who were usually hired by private families building their own home or adding on." Like many people in construction, the Sanchez brothers learned on the job from their employers. They began to build up their own equipment, and finally decided to go out on their own. Although they knew the business well, they needed some help in some business areas. "I knew we needed to get licensed and bonded," said Troy. "We called Mitch (Conley) in Small Business Development. We had been reading in the newsletter about what the Tribe could do to help us. It seemed like everyone was getting help from the Small Business department." Mitch and Elaine Moore, Business Development Specialist, helped Troy and Travis set up a business plan for their future. Said Travis, "We jumped right into everything without setting up a plan. Elaine helped us get everything organized." Troy said he firmly believes that any tribal member who wants to start a business should not hesitate to take advantage of the services the Tribe offers. For them, being their own bosses was the best move they ever made. "When you work hard on a job, it's difficult seeing your boss get all the credit," said Travis. "Now when a job gets done, we receive the recognition." 1 nTjiSrS Troy and Travis Sanchez j Notice: Monthly Business Seminar Time Change: 2nd i Thursday of each month, at the Tribal Community 1 Center now at 3:00 P.M. Computer Training Schedule The Business Development Department is offering several computer training classes in November. Space is limited to three people per class, so call Dcbby and reserve a spot now. The numbersare: 879-2476 or 1-800-422-0232. If you are interested in a specific computer training not offered, call and make an appointment with a staff member. BASIC COMPUTERS: Come learn the basics of the computer. We cover an overview of the computer, learn to use the mouse, and do a brief overview of Word For Windows. Instructor: Shelley HansonTrevor Aaron. Offered 216 6:00 P.M.8:00P.M., 222 10:00 AM.-Noon. WORD FOR WINDOWS: Word for Windows is an easy to use, quick learn word processing system. If you are wanting to write letters or memos, or create reports, Word for Windows is an ideal program for those projects. Instructor: Mitch ConlcyTrevor Aaron. Offered 217 9:00 A.M. 11:00 PRINT SHOP DELUXE: Do you ever need flyers or signs for your business or program? Print Shop Deluxe is easy to use, and creates flashy designs. Print Shop Deluxe has a variety of pictures and graphics to add pizazz to your flyers, signs, calendars, or cards. Instructor: Debby Childers. Offered 28 1-3 :00 P.M. MICROSOFT WINDOWS: Windows is an easy to use "operating system" based on a simple point (at a picture) and click (with a mouse) method. WhetheryouVe used Windows before or not, there are endless possibilities with this system. Instructor: Mitch ConleyTrevor Aaron. Offered: 29 1-3:00 P.M. QUICKEN: Are you looking for a simple, inexpensive accounting program? This is it! You can use quicken to write checks, and maintain your business personal books. If you are considering a computerized accounting system, check this program out. Instructor: Elaine Moore Offered: 2161 3:00 P.M. TURBO TAX: Are you feeling a little overwhelmed about your taxes? Come try Turbo Tax, and relieve a little stress from your life. Turbo Tax will figure your federal and state tax returns, and print them out for you. Turbo Tax is an easy touse, Windows-based system, You answer questions as you go and after completing the question and answer period, are ready to print your return. Instructor: Elaine Moore. Offered 23 1-3:00 P.M., 224 9-11:00 A.M. Sales & Marketing Seminar Lawrence Edwards, "Marketing, Advertising, & Sales" consultant presented a seminaron sales and marketing Thursday, January 1 3 at the Tribal Community Center. The first half of the session focused on preparing a marketing plan for your business. Marketing Plans do NOT have to be long, drawn out documents, but there are some basic areas that need to be addressed. The key components of a marketing plan are: the situation statement, your marketing objectives and goals, your tactics to meet goalsand objectives, defining your target market, identifying your competition, determining your products and services and their benefits, your product pricing strategy, distribution, your advertising plan, and your public relations publicity plans. Lawrence handed out a worksheet to walk business owners through the marketing plan preparation process if you would like a copy of it, call Shelley Hanson at 1-800-422-0232, or 879 2477. Personal selling was the focus of the second half of the seminar. The eight steps to successful personal selling are: know your target market, prospect for new business, make first contact, present your merchandiseservice, handle objections, ask for the sale, ask for the add-on sale, use a follow-up system. Remember, your best customer prospects are your current customers. Are there any ways to increase the productsservices they buy from you?