Smoke Signals February 1993 Page 5 Entrepreneurs of the Month: Rick and Vivian McKnight If you're going to be passing through Willamina, Oregon anytime soon, you may want to consider making a lunch or ice cream stop at McKnight's Flowers & Deli, owned by Rick and Vivian McKnight A unique combination of restaurant, florist, and gift store, the M cKnights are providing a service that is currently unmatched in Willamina. "Our closest competition is the flower shop in Sheridan," said Vivian. "But we have a very friendly relationship." The restaurant portion of the business can provide hungry appetites with a large variety of sandwiches and salads, and for the sweet-tooth, homemade cookies and 12 kinds of ice cream are available. In addition, they have dozens of balloons and flower arrangements to compliment any event or celebration. And they deliver within the Grand Ronde and Sheridan areas. Currently there are lots of Native American gifts and crafts on display, and they are working with the Tribe's Arts and Crafts Coalition to lease space to tribal members who want to sell and advertise their products. The McKnights are in their second year of business, which they were able to start through a grant from the Bureau of Indian Affairs and loans from the Small Business Administration. Rick commented on how the Tribe's Economic Development Department assisted them in their endeavors. "When Wes Patterson was working with the Tribe, he and Mitch (Conley) were the ones who helped us with all of our paperwork and applications. They really have a lot of knowledge about the details. That's really what we needed help with...the details," he said. "We had to form projections, how we felt our business could grow, etc. They gave us lots of ideas, and we'd try to give input back to them." Now, the McKnights are working on advertising, and Economic Development is assistingthem with the production of a billboard. And in a couple of weeks they are expecting the newest addition to their business: an espresso machine. Said Vivian, "After I got two customers in one day suggesting I get an espresso maker, I thought maybe it wasn't a bad idea." This month, Rick and Vivian are gearing up for their busiest season of the year: Valentine's Day. "Christmas was pretty good, Mother's Day is always busy, but when it comes to selling flowers, Valentine's Day is the busiest," said Rick. The McKnights don't have any employees, but during the busy seasons, their daughter Leanna Norwood, helps out They also have two sons: Thomas and Jacob. In addition, Rick works nights as a security guard. Needless to say, they don't have much spare time. "This is something we've always wanted to do, but never had the opportunity," commented Vivian. "Every day we learn more and more." And when asked what business tips they would give to others starting small businesses, they both agreed: Set aside some money for the times when things get slow. "Our off-season is in the summer. That's when we need a little working capital," advised Rick. y v r t I i 'if X V ate 1 Fax Service Computer Lab Library-Magazines, books & videos Phone Message Center Mail Center Phone Service Photocopy Service Business Planning & Management Assistance Training in Management & - Computer Usage Location: 9615 Grand Ronde Road Grand Ronde, OR 97347 at the Economic DevelopmentPlanning Modular flours: Monday thru Friday 8:00 am to noon & 1:00 pm to 5:00 pm Specitl Tuesday Hours: 5:00 to 9:00 pm Personal Taxes Class Worried about your tax returns? Afraid that you won't have all of the necessary forms? Aren't quite sure you know where to claim of your income, and which expenses you can deduct? The Small Business Development Center is offering a "Personal Tax" class on February 16 at the Tribal Community Center from 6:30 to 9:00 P.M. Bring all of your W-2 forms, 1099s, and a pocket calculator. Elaine Moore, staff member with the Economic Development department will assist you in completing your tax returns. If you have Federal and State tax forms, please bring them if not we will have some available. Small Business Development Center Adds Computer Lab A new service available through the Small Business Development Center is the use of a three-station computer lab. The lab includes three computer systems, a laserjet printer, a dot matrix printer, and a wide variety of computer programs. Lab users will have access to accounting, word processing, database and desktop publishing software. Small businesses can use the equipment to set up mailing lists, create flyers and brochures, and maintain their accounting system, among other things. In the next couple of months we will begin training programs for those of you who don't have computer experience. For those of you who feel "computerconfident", feel free to drop by during business hours, or call Debby Childcrs to set up an appointment. Ten Hints For Successful Time Management 1. Clarify and list your objectives. Set priorities. Make better time management a habit. 2. Focus on objectives, not activities. Your most important activities are those that help you accomplish your objectives. 3. Analyze everything you do in terms of your objectives. Find out what you do, when you do it, and why you do it. Ask yourself what would happen if you didn't do it. 4. Make a to-do list every day. Be sure it includes your daily objectives, priorities, and time estimates. 5. Make sure that the first hour of your work day is a productive hour. 6. Take time to do a job right the first time. You won't have to waste time doing it over. 7. Implement a "quiet hour" to find large blocks of uninterrupted time for your most important tasks. 8. Develop the habit of finishing what you start. Don't jump from one thing to another, leaving a string of unfinished tasks behind you. 9. Conquer procrastination. Learn to do it NOW. 10. Take time for yourself to dream, relax, live. Development Center Business Class Schedule All classes are on the 3rd Tuesday of the month at the Tribal Community Center from 6:30 to 9:00 pm 21693 Personal Tax Class 31693 Marketing l--Preparing a Marketing Plan 42093 Marketing ll-Positionlng your ProductService 51893 Cash Flow Management 61593 Small Business Financing For iron tnforeution conUct Ptbbt) at S79-52U or I-S00-4MO2M