A6 BUSINESS Wallowa County Chieftain Wednesday, August 3, 2022 Employment Department readies new computer system By PETER WONG Oregon Capital Bureau Oregon businesses and workers will begin to see the rollout of a new computer system for the Employment Department after more than a decade of false starts and frustrations. When the transition is completed in more than three years, the new sys- tem will automate employer payroll and tax records, employee claims and bene- û ts from the state unemploy- ment trust fund — and also contributions and beneû ts for Oregon’s new program of paid family leave, which starts in 2023. “It is a complex proj- ect and a multiyear eû ort to transform the Employment Department business pro- cesses and core technology so that they are more û exi- ble, adaptable and eû cient,= said David Gerstenfeld, act- ing director of the agency since May 2020. On Sept. 6, the new sys- tem will go live with Ore- gon employers û ling their third-quarter payroll reports, on which their unemploy- ment tax payments are based. Employers also will use the new system to gain access to their unemploy- ment tax rates. On Aug. 28, the two cur- rent systems that handle those functions will shut down to allow for the transi- tion to the new system. “We are doing this to make sure all the remaining work is completed,= Ger- stenfeld said. “We think this will not have an impact on most employers,= because they should have completed û ling payroll reports for EO Media Group, File Oregon’s employment department has developed a new computer system that will automate employer payroll and tax records, employee claims and benefi ts from the state unemployment trust fund. the second quarter of 2022, which ended June 30. He said some employ- ers that took part in agency focus groups were invited to log on to a copy of the new system so they could become familiar with how it operates. “It was positive over- all,= he said, and suggested adjustments will be incorpo- rated into future work on the system. <Our staû has run more than 1,500 test scenarios with a 99% pass rate,= he added. “Those scenarios that did not pass were sent back to the team, û xed and will be retested. We are also work- ing with other state agencies and organizations we share data and processes with to ensure those connections are intact and working the way they need to.= One of those agencies is the Oregon Department of Revenue, which is the repository for the unemploy- ment payroll taxes paid by employers. Employees do not contribute to the unem- ployment trust fund. The new system, Frances Online, is named in honor of Frances Perkins, U.S. labor secretary during the 12 years Franklin D. Roos- evelt was president and also the û rst woman appointed to a presidential Cabinet back in 1933. It will be paid for from $89.6 million that the U.S. Department of Labor granted to the state agency back in 2009, and has been sitting in the unemployment trust fund. The 2021 Leg- islature added more in the current two-year state bud- get for startup costs con- nected with paid family leave — Oregon is one of 10 states with such programs — but that money will be repaid from employer and employee contributions to the program. States run their own unemployment trust funds, but the Department of Labor oversees them under an arrangement that goes back more than 80 years to the Great Depression. The vendor is FAST Enterprises, based in Cen- tennial, Colorado, outside Denver. On Jan. 1, Oregon employers and employ- ees will begin under a sec- ond phase of the new sys- tem to contribute their shares toward another fund for family-leave beneû ts. Overall contributions are capped at 1% of employee wages, split between 60% from employees (.6%) and 40% from employers (.4%). Actual beneû t payments are scheduled to start Sept. 3, 2023. Lawmakers last year changed the start dates under the original 2019 law, which covers a range of situations. A third phase of the new system will start in 2024, when claims and beneû ts for unemployed workers will make the transition. The project is scheduled for completion by the end of 2025, six months after the end of the state’s 2023-25 budget cycle. Gerstenfeld was with the agency, but not its director, when Oregon got the $89.6 million in federal funds for a new system back in 2009. The current mainframe sys- tem dates back to 1993, and it relies on a computer pro- gramming language that dates back to 1959. Frequent changes in agency directors, and a lack of sustained focus, stalled the project for years. The system proved unable to handle the û ood of unemployment beneû t claims û led with the agency at the onset of the coronavi- rus pandemic — more than half a million claims within a couple of months, as busi- nesses shut down or cur- tailed operations — and also multiple beneû t programs that Congress approved in response in 2020 and 2021. Among them: Ben- eû ts to self-employed and gig workers who had never before paid unemployment payroll taxes. In contrast, during the Great Recession more than a decade ago, Congress approved repeated exten- sions of federal unemploy- ment beneû ts 4 up to 99 & Skylight light ry Gallery weeks — when unemployed workers exhausted their 26 weeks of beneû ts from state trust funds. But it took 18 months for unemployment to reach peak levels during that downturn. The exten- sions ended in 2013. Past performance FAST Enterprises was the vendor for two other major Oregon projects in the past decade. One is the GenTax sys- tem for the Department of Revenue, which rolled it out between 2013 and 2017 to replace a system that dated back to the 1980s. The other was a new system for the Division of Driver and Motor Vehicle Services, which com- pleted its three-year rollout of its Service Transformation Project in 2011. It enables the DMV to comply with the requirements of the federal Real ID Act of 2005 to make driver licenses more secure. FAST Enterprises also has done work for Portland city government. State government has had a history of failed computer projects going back more than three decades. Because of the û asco with the Cover Oregon website, which led Oregon to aban- don its own state-run health insurance marketplace in 2014 and rely on the fed- eral exchange, new state computer projects are sub- ject to greater scrutiny by the Department of Adminis- trative Services, the Legisla- ture and outside participants in addition to the agencies involved. Oregon and Ora- cle Corp. settled a lawsuit in 2016, but the state recouped only a portion of the $240 million spent on the project. Church Directory Finding books is our specialty CLUES ACROSS 1. Shoots the breeze 5. Whispered summons 9. Davis of <Thelma & Louise= 14. Peeve 15. Sound effect in a canyon 16. Demon9s counterpart 17. Persia, now 18. Kim Possible, e.g. 19. Letter after rho 20. Celine Dion hit heard in <Titanic= (In this clue9s answer, see letters 7-11) 23. Shrimp go-with, on a Southern menu 24. Intention 25. Mud bath venues 27. Go back to square one (Letters 2-7) 32. Race that9s winding down? 34. <Certainly,= by the Seine 35. Mixer at a bar, often 36. Part of UCLA 37. Opposite of 34-Across 39. Comedian9s joke 41. Hat, slangily 42. Jazzy Jones or James 44. Arena arbiter 46. Qualities 48. Arcade game with a mallet (Letters 4-7) 51. Renders speechless 52. Big bother 53. Group that protects a QB 55. Aircraft9s delay maneuvers, or what 20-, 27- and 48-Across are doing? 62. 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