VETERAN’S DAY Special Edition November 6, 2019 Page 5 TriMet Defends Added Security c ontinued froM f ront balanced. “We do hear from people who say they’re paying their fair share and playing by the rules but they want more security,” she said. “They just want to be able to take transit to and from their jobs and do so without being disruptive.” Lopez argues that instead of adding more fare inspectors, TriMet should redefine those jobs. “Instead of fare enforcers, what we would want to see them do is advocate for riders,” she said. “We want to push those nine folks to become better rider advocates to provide resources, support and de-escalate situations. We would like to redefine those jobs.” But Altstadt said the new fare inspectors plan to do many of those things. “These teams out there on a daily basis enforcing TriMet code and for an added presence of secu- rity on board. We have complaints where (riders) don’t see people they could reach out for help,” she said. “We are also making sure ev- erybody is following the rules for a more friendly environment to ride in. Teams will work in specif- ic areas so get to know the riders and riders get to know them and photo courtesy of t ri M et TriMet is making the case for more fare inspectors. Teams will work in specific areas to enforce TriMet code and for an added presence of security on board. they can help riders with direc- tions and more,” she said. According to TriMet’s most recent rider phone survey of 807 people, 44 percent strongly agreed that TriMet should en- force fares, but just 2 percent were concerned about the lack of enforcement. Altstadt said TriMet’s fare eva- sion rate of 18 percent is higher than the national average and it’s a misconception that those who skip on fares can’t afford them. “Some concern has been raised that this is supposedly targeting those that have trouble affording transit. It’s not,” she said. “We do a fare evasion survey where we ask those who didn’t pay why, and only 2.3 percent say couldn’t afford it. They say they were just chancing it.” For those who are struggling financially, TriMet offers dis- count or “honored citizen” fares for the elderly, disabled, those on Medicare or Medicaid, or who make up to 200 percent of federal poverty levels, Altstadt said. The fare citation process has also been eased in that peo- ple have 90 days to go through TriMet to pay a fine and avoid going to court, and if they qualify for the discounted fare, the ticket is voided. “We had to go to the state leg- islature to change the citation process to bring the punishment more in line with the violation and brought citations in-house,” she said. Another issue is “a lack of vi- sion and oversight” at TriMet, according to a report from the rid- er advocates in light of a private memo from TriMet’s Bernie Bot- tomly that TriMet objects to ser- vice enhancement dollars coming from a 2020 Metro funding pack- age. “This, despite ongoing com- munity outcry for enhanced tran- sit service to fill gaps, reach all schools and underserved neigh- borhoods in the region, and the clear need to reverse declining readership,” the report states. The rider advocates also state that TriMet plans to increase fares in the future, which Lopez said will negatively impact ridership. “Some at TriMet foresee a fu- ture where ridership declines and fares go up,” she said. “Bus Rid- ers Unite sees just the opposite. We want fares to go down.” At the Oregon Department of Transportation, we want to take time this Veterans Day to acknowledge the sacrifices of our past and present service members. Among these sacrifices is the economic loss suffered by those who have served our country. ODOT recruitment recognizes this sacrifice through the state’s veterans’ preference program. Veterans’ preference is a way for us to give back to veterans, and it is an opportunity for us to welcome the valuable experience of veterans and develop an outstanding ODOT workforce. Eligible veterans who meet the qualifications for a position will benefit from veterans preference. As an ODOT employee, you will have the opportunity every day to pursue our mission of providing a safe and reliable transportation system that connects Oregon’s people and communities, and helps our economy thrive. We are an award-winning organization more than 4,700 employees strong. There are ways to support this mission in locations across our state. Bring your skills and develop new ones through a variety of opportunities from program and administrative support to engineering and highway maintenance. In any of these roles, you will continue to make a difference to your fellow citizens. All this work is guided by our core values of integrity, safety, equity, excellence and unity. These values have helped us achieve national recognition, and guide us as we provide outstanding customer service to Oregonians and use innovative program design and technologies to solve transportation problems. We invite members of all diverse communities to join us as we endeavor to best serve Oregonians from every background. ODOT values diversity and inclusion because they are good for Oregon. We believe that by welcoming differences, encouraging new ideas and views, listening to and learning from each other, and providing opportunities for professional enrichment we are better able to serve those around us. On this Veterans Day, we want to thank all service members and their families for their sacrifice. We also invite you to start a new journey at odotjobs.com.