January 12, 2000 Page A6 (Tljf }Jortbuih ffibeeruer EBusiness JJortlanò "W "^ » Russian hacker nabs credit card numbers A ssociated P ress A computer hacker stole credit card numbers from an Internet music retailer and released thousands o f them on a Web site when the company refused to pay a $ 100,000 ransom, raising concerns for consumers who w ant to shop online. The cyber-espionage will have a minimal effect on CD Universe custom ers’ pocketbooks, but it probably will dissuade some people from buying online and may strike fear into online retailers, analysts said Monday. The New York Times reported the hacker claimed to have taken 300,000 card numbers. The parent company ofCD Universe, eU niverseof Wallingford, had not determined how the Web site was compromised or how many customers may have been affected. “There’s no way to tell. It’s not a good situation,” Brett Brewer, a vice president o f eUniverse, said. Internet security specialists shored up CD U niverse’s Web site as the FBI tried to track down the hacker. The hacker, a self-described 19-year-old from Russia using the name Maxim, sent an e-mai I to the Times boasting that he exploited a flaw in the software used to protect financial information at C'D Universe. He said he sent a fax to the company last month offering to destroy his credit card files in exchange for $100,000. After he was rebuffed, he used a Web site called Maxus Credit Card Pipeline to distribute as many as 25,000 o f the stolen numbers, said Elias Levy o f SecurityFocus.com, a computer security firm. The site was shut down Sunday. CD Uni verse said it did not know whether any customers’ credit card numbers had been used to make unauthorized purchases, though the Times said the extortionist said in e-mails that he used some o f the numbers to obtain money. “We haven’t had anybody call us and say, ‘Hey, somebody just bought a car with my credit card,’ “ Brewer said. CD Universe got credit card companies to cancel customer numbers that had been stolen and is notifying those cardholders by e-mail. Brewer said. He said the credit card companies will automatically give those customers new cards. E-commerce analysts said it was only a matter o f time before a case o f hacker blackmail was made public, saying that many attacks go unreported. “ It is a public relations disaster o f incredible scale for the company,” said Charles Rutstein, an analyst at Forrester Research Inc. “In terms o f the actual consumer, their liability is at most $50 or zero. The problem is the loss in consumer confidence.” In general, credit card holders are responsible for only as much as $50 o f any unauthorized charge. Consumers offered mixed reaction to the news. “The Internet is no better or worse than a phone call, and I don’t hesitate to order by phone,” said Milburn, N J., resident Andy Cohen outside the RCS computer store in New York. Others, though, said they would be more reluctant to buy online. “I might put off buying music and stuff (on the Internet) until I find out what happened,” said Carol Schmaltz, 19, a student at DePaul University who was browsing through compact discs at a downtown Chicago music store. “Everybody is talking about it. Just the amount of people whose card numbers were stolen, if the story is true — how could that many numbers be stolen like that?” 1RS offers free workshop to help solve tax problems Now is the time for Portland area residents to plan on special IRS help for resolving difficult federal tax - related problems in Portland from 10 a.m .to6p.m .on Wednesday, January 26 at the IRS office, located at 1220 S.W. Third Ave. As part o f the Problem Solving Day program. Internal Revenue Service officials will be available to work with taxpayers to resolve their ongoing federal tax problems, such as missing refunds, unfiled returns, penalties and inability to pay. The Problem Solving Day program has been highly successful, helping more than 40,000taxpayers nationally. The opportunity to meet one-on-one and having decision makers on site are two features o f Problem Solving Day that have earned high marks in c u sto m e r s a tis fa c tio n su rv e y s conducted during previous events. Taxpayers should call (503) 326- 3295 to make an appointment for the Problem Solving Day in Portland. An a d v a n c e d a p p o in tm e n t is not required, but it helps the IRS provide better service by having preliminary research completed and appropriate staff scheduled. In co n junction w ith Problem Solving Day, the IRS will hold a free Offer-in-Compromise workshop in the same location at 9 a.m. For workshop information or reservations call (503) 326-3295. An offer in compromise allows a taxpayer to offer the IRS less than the full amount of tax, penalty, and interest owed when there is doubt the full amount owed will ever be collected. Recent tax law changes have given the 1RS authority to extend offers in compromise to more taxpayers. Portland Housing Center awarded $55,000 eqk T me P qrtlasd Q bserveb The Portland Housing Center recently received funds totaling $55,000 to bolster its Home Purchase Partners programs which educates and prepares first-time home buyers to become “mortgage-ready.” Local lending institutions that support the Center have granted the majority o f these funds. Portland Housing Center is one o f 39 national Neighborhood HomeOwnweship Center and a designated one-stop-shop resource center providing education, counseling, and financial assistance to first­ time home buyers. The Center received a $15,000 contribution from US Bank, three contributions from US Bank, three contributions o f $10,000 each from W ashington Mutual, Wells Fargo and Freddie Mac, and two $5,000 contributions from Norwest Mortgage and Portland Teachers Credit Union. Over the course o f the last six months, Portland Housing Center has received a total o f $ 145,00 to support Home Purchase Partners, a program designed to educate and assist people to purchase their first home. “We are grateful for the support we have received from local lenders, government, private foundation, and the community,” says Peg Malloy, Executive Director ofthe Portland Housing Center. “These funds will enable Portland Housing Center to continue to be taking away the uncertainty and intimidation in the home buying process,” says Malloy. Home Purchase Partners works with first-time homebuyers by providing comprehensive homebuyer education and one-on-one counseling. The program is designed to help first-time homebuyer understand the home buying process and to individually develop a plan to remove the many barriers to homeownership through counseling services and financial assistance. O rientation sessions are held w eekly throughout the metropolitan area and provide an overview o f the home buying process and the services offered by the Portland Housing Center. These services are now offered in English and Spanish. The Portland Housing Center provides education, counseling and financial services to promote people’s ability to access affordable and stable housing in the Portland metropolitan area. The center is a private, non-profit organization founded in 1991. Primarily government, financial institutions, and foundations provide financial support. New law requires auto dealers be licensed COMRiBLTED STORt H.»R I |U P o m i \\|> O t)st.K \(R I f you want to become a used car dealer(oranyotherused motor vehicle dealer) you must now go to school first. The Oregon Independent Auto Dealers Association successfully passed a law at the Oregon Legislature last year requiring prospective used car dealers to successfully complete an eight hour seminar and pass a test before they can get a license to sell vehicles. The law became effective Jan. 1. The Association has received approval from the DMV for a dealer pre-licensing course and was licensed by the State o f O regon in late December to provide the education. “The Association believes this new education law will result in a better understanding o f the huge amount o f regulations car (motor vehicle) dealers must comply with to legally and ethically do business in Oregon,” said Monty King, OIADA Executive Director. “We know there are people who think they can just get a license and start selling cars, without knowing what they must do to comply with the hundreds o f Oregon and U.S Picture yourself in the Government rules, regulations and la w s .” K ing said th a t m ost prospective dealers, however, really w ant the education so they can operate legally. “This law will help protect c o n su m e rs by h aving a m ore professional and ethical car industry. W e’re tired o f people coming into the industry without any idea o f the rules. The only way they could learn before was by the ‘trial and error’ method,” King said. “Unfortunately, those learning experiences were not at the cost o f the new dealers. Most o f the cost was borne by consumers.” career o f your dreams a t the NotlUlLLKst Career Fair fd o b Expo >4 Saturday, J a n u a ry 29th fu fa r 1 Merger from page 1 networks, and hopes to float shares in the online operations associated with them. News Corp, has also made a series o f Internet investments in places like financial news provider TheStreet.com. So far only Disney, which owns ABC, and General ElectricCo.’sNBC have gone so far as to form separate d iv isio n s focusing on Internet business and sell shares in them to the public. Worry major online partner don’t need to start worring - yet. “ If it’sclearly established that there’s a competitive disadvantage to not owning an ISP, then the other media companies will, I’m sure, reassess their strategies,” said Morton Pierce, a merger expert at the New York law firm Dewey Ballantine. “But until that time there’s really no imperative to a lte r th e ir cu rren t d istrib u tio n strategies.” 10 a m - 4 p m FREE ADMISSION w has just slashed the dozen to four: AOL/Time Warner; Disney/ABC; Viacom/CBS and News Corp., the parent company o f Fox. “The concentration is getting more severe and the range o f the diversity o f voices is clearly being constricted," Alger said. Analysts expect this trend to continue as other Internet companies look for combinations with TV, film and news outlets. With the AOL-Time Warner deal, the Internet, once considered the voice o f the I ittle guy, has suddenly become a powerhouse player. “ T he rise o f the In te rn e t w as supposed to be the rise o f the independent voice,” said Matthew Felling, media director o f the Center for Media and Public Affairs. “With the auditorium being filled with large bands, the guy playing his clarinet is really going to get outshouted and is going to get completely crowded out o f the concert .” AOL might not write the news. But it channels news to its users. The Internet portal may be more likely now to send the point-and-clickers toward CNN and Time instead of MSBNC and Newsweek, media watchers said. Some analysts believe the quality o f the news suffers when media worlds collide. “You need to have an independent voice that can keep an eye on powerful interests,” Rosentiel said. In 1998, ABC News killed a proposed * ’20/20” story about alleged security problems at Disney World in Florida. Officials said the network’s corporate parent, Walt Disney Co., had no say in the decision, but others were critical. Meet over 100 companies! Here are just a few... » from page 1 Media mergers are nothing new, beginning in earnest in the m id-1980s with the takeovers o f TV networks, including ABC and NBC, Dean Alger, a u th o r o f the 1998 book “Megamedia,” said Tuesday. The trend accelerated in 1996 after C o n g re ss p assed th e T eleco m m u n icatio n s Act in an attempt to spur competition. Instead o f making it easier for companies to compete, the opposite has occurred, A lger said - the big mergers that grew out o f the law means today’s media are run increasingly by a dwindling number o f owners. In his book - subtitled “How Giant Corporations Dominate Mass Media, Distort Competition, and Endanger Democracy - AI ger listsw hathecalls th e “ d o m in a n t d o z e n ” m edia conglomerates. Now updating the book for paperback editions. Alger I But those companies, Go.com and NBCi, were only formedjust last fall, and both are still busy forming deals and stra te g ie s for how best to proceed. In the meantime, with questions rem aining over how high-speed media delivery will reach the home, whether through cable TV lines, digital subscriber phone lines or satel lite TV dishes, some industry watchers say those media companies without a Oregon Convention Center NORTHW EST Accountants, Inc. American Family Insurance Apple One Employment Services Ashmead College - School of Massage ATSI BCTI Boly/Welch, Inc. CNF Transportation Computerjobs.com Creditemps Encompass TeleServices, Inc. Express Personnel Services Fred Meyer Freightliner Corporation Galore Communications George Fox University Guardian Management Gunderson, Inc. Initial Staffing Services Madden Industrial Craftsmen, Inc. Manpower, Inc. Merix Corporation Mt. Hood Community College Nabisco Oregon Employment Department Oregon Lottery Pacific Benefits Group PacifiCare Paychex Pioneer Pacific College Portland Police Bureau Portland Teachers Credit Union Professional Staffing Services Prudential Individual Financial Services Schwan ’s Foods SCORE Shari’s Management Corporation Sherwin Williams State Farm Insurance State of Oregon Tendercare Childcare The Mony Group United Parcel Service US Army Recruiting Wacom Technology WaferTech Wells Fargo Wendy's International Westaff Willamette Securities, Inc. and more... New Horizons Computer Training Northeast One Stop Career Center North Pacific Group, Inc. Notus Career Management For more information call: Oregon Health 503-243-7595 Sciences University Olinger Travel Homes JWJ www.jammlnfm.comwww.kxl.com I r