V • Page 6, Portland Observer, December 16, 1987 Energy Utilities M ake Special A rrangem ents for Low -Incom e People 1 /*-’• • Electricity and natural gas utili­ ties regulated by the Oregon Public Utility Commission have agreed to adopt special arrangements for heating customers who will be hit by an expected cutback and delay in federal Low-Income Energy Assi­ stance Program (LIEAP) funds. Under the agreement announced December 10, 1987, the utilities will make it easier for persons who may be eligible for LIEAP money to maintain or restore service through mid-January. The agreement grew out of meet­ ing Tuesday of the state s four electricity and three natural gas companies, the PUC Consumer As­ sistance Division staff, a Citizens Utility Board representative and other individuals. The informal meeting was re­ quested by Commission Chair Ron Eachus after CUB submitted a pro­ posal to temporarily modify utility collection and deposit rules. The CUB proposal was made because LIEAP funds will be delayed this season until January instead of December, and because funding is expected to be much lower. Last year, LIEAP funds averaging $186 per household for the winter helped some 90,000 low-income Oregon customers pay their heating bills, but assistance is expected for only about 55,000 customers this season. At the meeting, the utilities agreed to make special arrange­ ments in an effort to maintain ser­ vice through Jan. 15 for customers who received LIEAP funds during the 1986-87 heating season or may be eligible to receive LIEAP funds this season. The special arrange­ ments will apply to customers who use electricity or gas as their pri­ mary heat source. In the event a utility feels it is necessary to disconnect service to a customer in that category, the PUC Consumer Assistance Division will be notified and must approve the disconnection. The utilities also agreed to restore gas or electric service to persons in Persons who believe they qualify for the benefits of those provisions, or who are having other payment difficulties, should contact their lo­ cal utility. The special arrange­ ments apply to customers of Port­ land General Electric Co., Pacific Power & Light Co., Idaho Power Co., CP National Corp, (electric and gas), Cacade Natural Gas and Northwest Natural Gas. CUB submitted its temporary rule proposal at the commission's public meeting in Salem. Kathy Weaver, a CUB Board of Governors mem­ ber, asked that several provisions of PUC rules on utility service deposit and payment arrangements be made more lenient temporarily in response to the LIEAP fund pro­ blem. Eachus suggested instead that CUB and the utilities get together informally with the PUC staff in an effort to reach an agreeable policy that could be implemented more quickly than a change in rules. Eachus praised CUB and the utili­ ties for their willingness to sit down and reach an agreement. "CUB came to us with a legitimate con­ cern over the effects the LIEAP cutbacks would have on people who relied on these funds to help pay heating bills in the winter months," he said. "The utilities deserve credit for their willingness to cooperate and take steps to help many of these people. "Even though the PUC does not administer LIEAP funds, our staff was able to facilitate an agreement that meets CUB's concerns without the necessity of a time-consuming rule change," Eachus said. Public Service Announcement V* ì « • the LIEAP funding categories if the person pays 10 percent of any amount owed to the utility and agrees to negotiate a time payment agreement for the remainder owed. Also, deposits and deposit install ments will be waived for those per sons through Jan. 15. Again, the special provisions apply only to those who use electricity or gas as a primary source of heat. .-•V Vour Post Office asks you to mail early in the day and be extra careful to lick and stick your envelopes. The post office reports that thousands of Christmas cards never reach their destination because people fail to seal the envelopes. ». /•% • '. 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