Portland Observer YESTERDAY Thursday, May 11, 1®78 Page 9 LYNN KIRBY FORD .* A COMMUNITY DEALER Lynn Kirby Ford has always taken a neighborly approach to selling cars in Portland; even back when they were KuppFord on Union Avenue. In those days chances were good that your salesman knew you personally. He knew your driving habits, your needs in a car, and maybe even when your last child was born. There have been a lot of changes in the automobile business since those days, but one thing that hasn’t changed is the Lynn Kirby personal touch. It’s an attitude that’s been with us for a long time, and it will continue to be part of our business for as long as our business exists. TODAY FACILITY on SERVICE ITTF TTTTÏT EUTT i'«., r. ¡ í . m i IM ? T1 i r Ww Jsr- C- 1 When you take your car into Lynn Kirby for servicing, leave your paperbacks and magazines at home. Because one of our strictest rules is to minimize waiting times, and maximize the comfort of any waiting that must be done. Short waits seem even shorter in the plush comfort of our new lounging area, complete with color TV and free coffee bar. If you have to leave your car for longer periods, use our courtesy bus serving downtown Portland and Lloyd Center. Like everyone else at Lynn Kirby Ford, the service department professionals do their best to make your stay with them as pleasant as possible. After all, they’re the people who best know how much thoroughness and competence is going into your service job. And that means they probably won’t get to see you again for a long time. Computerized service check reminder service. Free cost estimates. 30-day, 4,000 mile guarantee on all service work. Full servicing for conventional pick-ups and medium-duty trucks. To help win their national reputation, the Lynn Kirby dealership has done some healthy growing. There are now 82 employees carrying on the Lynn Kirby tradition in 57,000 square feet of new facility - that’s about four city blocks. That facility includes: • Undercover 45-car display area. • 45 service stalls. $30,000 worth of diagnostic engine tuneup equipment. 16-stall body and paint shop. The latest De Vilbiss high-temperature curing oven for tough paint finish. Complete DEQ testing equipment. Front-end alignment equipment for cars as well as pick-up trucks (a rarity in Portland). Color-corrected showroom lights to accurately reproduce the realism of daytime lighting.This is important, since you don’t want your new car “ changing color” once it’s outside. The Lynn Kirby attitude is a refreshing blend of the best of two worlds; the old and the new. Every day, the Kirby people prove that friendliness need not be a part of nostalgia, that efficiency need not be sterile and smile free. That attitude has helped gain national attention for Lynn Kirby Ford, which was named winner of the prestigious Quality Dealer O f The Year A w ard from TIME Magazine in 1975. Lynn Kirby has also received Ford Motor Company’s Distinguished Service A w a rd every year since 1962. After careful research, Ford presents this award to the one dealer in each region displaying “ total excellence in customer service.” It is extraordinary that Lynn Kirby Ford has met or surpassed these exacting requirements every year for the past 15 years. THE DIFFERENCE ■i Í* . PER MONTH PER MONTH PER MONTH 7 8 F250 3/«T 7 8 PINTO 7 8 RANCHERO 6 cyl, 4 speed, PS, PB, radio, steer bump, gauges, BSM. N o.7721 V6, PS, PB, AT, radio, elec de frost, flip windows, body side mldg. V8, AT, PS, PB, radio, vinyl trim, HD suspension, body side mldg. WACOM FINANCING AVAILABLE ON ALL CARS ON APPROVED CREDIT. e f Selling Price $5 318.00, Down Pym*. $300.00, Pym«. Per Mo. $133.78, 48 Mo„ Totd Pym« $6421.44. Int. $1403.44, An- nod Percentage Rate 12.68% , Deferred Pym«. Price $6721.44. The Kirby people you deal with most often - the sales staff is the group Lynn Kirby has always been concerned with the most. They decided that the way to develop and maintain a high quality sales staff is through training, the most innovative training program the car sales industry has ever seen. Fresh, inexperienced sales people are hired; people with no prior instruction in doubletalk or sales gimmickry. That’s just the beginning. Trainees soon become familiar with the neighborly attitude that is a Lynn Kirby hallmark. They receive hours of intensive training in the classroom, showroom, and on the lot. They learn to listen...how to match each customer’s needsand budget with the one Ford model which is best for them. And salespeople never stop learning; they receive an additional 5 hours of training per week, every single week they work for Lynn Kirby Ford. The Lynn Kirby people feel that the best way to determine needs is simply ask; which is the whole idea behind the Kirby Qualifier. Each Kirby representative helps the customer answer a few basic questions which deal not with price, but with needs. The Qualifier helps determine family size, what the car will be used for, desired options, etc. These questions aren’t new, but the fact that they’re being asked at all is. The Kirby management strongly believes that this is the fairest way to help the customer choose the right car. They believe that so strongly, in fact, they won’t approve a sales write up unless it includes a completed Kirby Qualifier. Like everything else at Lynn Kirby Ford, that shows just how much they mean business...about doing good business. I * * Selling Price $4295, Down Pymt $300. Pym« Per M o. $1 06 .5 1, 48 M o., To«al Pym« $5112.48. In«. $1117.48, Annual Percentage Rate 12.68, Deferred Pym» Price $5412.48. * * * Selling Price $5384, Down Pym« $300, Pym« per Mo. $135.54, 48 Mo., Total Pymt $6505.92, In« $1421.92. Annu al Percentage Rate 12.68, Deferred Pym« Price $6805.92. ✓ V KIRBY'S A-1 USED CARS 1971 P lat* Sgalra Wagaa 4 cyf, if AAC 1974 Plata Stalllaa 4 cyl, 4 tpd, PS, r. wheels, cleom. Stk. No. 1 3 2 9 3 A ........................................................ 1971 Marcar*-. ¿toga M X vs, at , ps , air, S O I A C \ 0 j ........................................... 41 7 3 Itti!/' * I f VS' AT' PS' ,x*ro cl*°n Stk N°’ 1974 Plata 1 Dr 4 cyl, 4 tpd, good economy. Stk. No. 13182A ............................................................................ 4 tpd. stk. No. thorpl Stk. N r 197S Craa Tarla* Spart V8, AT, PS, oir, v. top. Stk. No. 1 2 4 2 7 A ..................................................................... 1975 LTD 4 Dr vs, at , ps , p i , oir, v. «op. stk. no . 70661 ........................................................................................ »3195 ‘3595 iA V A f db/73 SOM CA MM3 v 1974 Dadga Aipaa Wagaa 6 cyl, AT, PS, rack. Stk. No. 1 3 3 4 3 A ...................................................................... i5 A A P 1977 M avarkh 4 Dr SOCAC 6 cyl, PS, AT, good buy. Stk No. PO562 ............................................................................... 1977 VW Bag 4 cyl, 4 tpd, A M PM, thorpl Stk. No. 4073 4373 $^2^5 ÑÑ KIRBY FORD O An Old Car Company With Some New Ideas W N.i:. Broadway ill First 288 5211 & 5430 N. Lombard, in St. Johns 1