Page 22 Section I I Portland Observer June 1«. 1»76 AT PACIFIC N . W. BELL Good people get the job done right H elp ’ Alvenice B ro w n ’s pride As with most Pacific North west Bell managers. Alvenice Brown has had a variety of experiences. Since coming to the telephone company in 1963. she’s advanced through positions as a service repre se n ta tiv e. in s tru c to r, and business office supervisor to her current job as Public Office Manager. A lvanice supervises the daily activities of several service representatives the ones who solve your problems when you call to straighten out your bill, or order new telephone service. She's also responsible for a group of tellers who handle customer bill payments in the office -- and, a receptionist who’s there to help you find the right office, or help you place long distance telephone calls. We're here to handle peo p ie’s telephone p ro blem s.” says Alvenice, “and we per sonnally assist customers who come to us for help. It may be only a misunderstanding of a bill, or an elderly person upset over their phone service. Whatever it is. that's why w ere here." Service first on Don F o rem an ’s 'm a rk e tin g ’ list A /w n ic e B rown, public o ffic e m a n a g e r an d Don Forem an, com m unication» needs ' beS' W° y * ’° cu” om efs P re p a re for future Foley Gordon is coach; on the field , on the job In ad4ition to helping coach k a kids baseball team Northeast Portland. Foley Gordon coaches some 357 long distance operators in the 1 ortland area. And, he over sees the work of an additional 25 or so supervisors. After graduation from Port land State University in 1965 (with a degree in Sociology), Foley began his Pacific North West Bell career. ’ Foley says the most fulfill mg aspect of his job is ‘ working with my people _ watching the growth and development of the people I deal with everday.” He also sees definite career possibilities with the telephone company. ’I ’ve met some good people and made some good ’ friendships within the coni pany." he says. "and. I know the company is definitely serious about trying to find qualified minorities and wo men employees.” I f you ve ever dialed your dortor and reached his ana »ering service instead, you have something in common with Don Foreman. Communi cations Consultant for Pacific Northwest Bell. lion travels the state assist ing and advising many of Oregon s telephone answering services, radio telephones and other related services. He started his career with the telephone company as a "pole climber ". That was in 1957 Don’s latest responsibility is in the Marketing Department, "a hub of activity." he says. Marketing is. more or less, the hub of activity in the company because the depart meni is responsible for seeing that the telephone service we provide the customer is exart ly what he needs.” Don is a college graduate, holds a business degree from Oregon Technical Institute in Klamath Falls. N ancy Fuller 'steers' bu dget Nancy Fuller's biggest head ache is staying within the budget She’s a plant assistant in the telephone company’s construction budget program forecasting needs f„r furnish' mgs. motor vehicles, __ and special twits and equipment She joined the company 196.1 as a member of , typing pool She's also been t u l i clerk in the public Joyce M cM ah o n ’s m a n y hats For Joyce Jovce McMahon, M c M llh n n Ik .. the telephone company was "A gowi opportunity to earn some money and go to college at the n in e time.” when she was hired nine years ago Today, Joyce is personnel staff assis U nt in the Administration Department H «rb A m .n o n The people in this office service all of the business phones in the city." Herb says. "A couple weeks ago. a businessman from out of town called to say he would need telephone service. When he got to Portland.'he called us. and by 2 p.m. he had phone service. That s one of the ways we help." Herb enjoys working with people. And. that feeling is obvious as he moves through his office. “I try to create an environment that helps them to do the job,” he says. "I try to help them perform / that's the name of the game." programs as they come along • Job she says "requires wearing . dlffrre(lt ha L a helping the company get , people. "The economic i ation is hurting us now. opportunities are extren limited." she said As situation improves wy’ll able to be more encourag about employment." Foley G o rd o n Herb A m erson’s e n v iro n m e n t’ Herb Amerson, says of his iob. “I ’m here to see that we provide good service to our customers and that we collect the revenue for the service we provide.” Herb is Business Unit Man ager at the Fourth Ave. office of Pacific Northwest Bell. He joined the company in 196b as a coin consultant, traveling the state making certain the company was providing good service through its several thousand coin operated tele ; phones. .She represents the company at career days and job fairs, and handles special recruiting Joyce h.s hrr pyp technical work, "somethin see a . , very rp, , ’* * » “* „f thp f encouragement to get , ployees involved in mi fields. It makes us bet manager, and better peopl Joyce M c M a h o n @ And. prior to com Plant Department, i staff assistant in tl Department. She calls her challenge. If, , balancing your check cept the numbers art Pacific Northwest Bell A N EQUAL OPPPORTUNITY EMPLOYER advertisem ent