C O N S U M
A Guide
A ccident (on -the -jo b), W orkers’
Compensation, 378-4956
Accountants, Commerce, Bd. of
Account., 378-4181
Advertising (misleading), Consumer
Protection Div., 229-5522
Aging, Office of Elderly Affairs,
378-4728
Agriculture and Grazing Leases, Oiv.
of State Lands, 378-3805
Airlines, Public Utility Comm., 378-
6207
Ambulances, Health Div., 229-6128
Am usem ent R ides, C om m erce,
Building Codes, 229-5758
Animal Health, Animal Health Div.,
229-8161
Appliances, Consumer Services Div.,
378-4320
Apprenticeships, Bureau of Labor,
378-3287
Architects, Commerce, Bd. of Archi
tect Exam., 378-4270
Automobiles, Automobile Consumer
Action Panel, 233-5044
Attorneys, Oregon State Bar, 800-
452-7636
Auditors (municipal), Bd. of Ac
countancy, 378-4181
Auto (license and title), Motor Vehicle
Div., 378-6935
Auto (repair), Consumer Services
Div., 378-4320
Bakeries, Dept. of Agriculture, 378-
3790
Bankruptcy, Bankruptcy Court, 221-
2231
Banks, Commerce Banking Div., 378-
4320
Barber and Beauty Shops (licensing),
Commerce, Bd. of Barbers, 378-
8667
Beach Laws, Parks and Recreation,
378-6305
Bees (aprlary), Dept. of Agriculture,
229-6161
Bicycles, Dept. of Trans., 378-6883
Birth Records, Health Div., 229-5710
Boat Licensing, Marine Board, 378-
8587,
Brewers, Liquor Control Comm., 653-
3025
Builders (re gistratio n and com
plaints), Commerce, Builders Bd.,
378-4621
Building Codes for Oregon, Com
merce, Building Codes, 378-4133
Cemeteries, Dept. of Trans. Highway,
378-6526
Cheesemakers, Agriculture, Food
and Dairy, 378-3790
Chemicals (synthetic), Agriculture,
Plant Div., 378-3776
Child Abuse, Children’s Services Div.,
378-6704
C ivil Rights, Bureau of Labor,
378-3296, 229-6076
Coin-Operated Games, Department
of Revenue, 378-5878
Collection Agencies, Commerce,
Real Estate Div., 378-4170
Commercial Fishing, Dept. of Fish
and Wildlife, 229-5403
Condominiums (sale of units regis
tration), Commerce, Corporation
Div., £78-4387
Contests, Consumer Protection Div.,
229-5522
Contracts (misrepresented), Con
sumer Protection Div., 229-5522
Correctional Institutions, Human
Resources, 378-2467
Credit Agencies, Commerce, Real
Estate, 378-4170
Credit Cards, Consumer Services,
378-4320
Credit Unions, Commerce, Banking
Div., 378-4140
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W
A T C H
e Where to Turn in State Government
• With Most Any Consumer Complaint
Dairy Products, Dept. of Agriculture,
378-3790
Day Care Center, Child Services Div.
378-3701
Death Records, Health Div. Vital
Records, 229-5710
Dentists, Bd. of Dental Exami ers,
229-5520
Discrimination, Bureau of Labor,
378-3296
Divorce Records, Health Division,
229-5710
Doctors (M.D.), Bd: of Medical Exam
iners, 248-3746
Drilling Licenses (water), Water
Resources Dept., 378-3739
Diving Schools, Motor Vehicle Div.,
378-6928
Drug Stores, Board of Pharmacy,
229-5849
Elections, Sec. of State, 378-4144
Electricians, Commerce, Building
* Codes, 378-3288
Elevator Safety, Commerce, Building
Codes, 378-8006
Emergency Preparedness, Emer
gency Services Div., 378-4124
Employment Agencies, Bureau of
Labor, 378-3292
Energy, Dept. of Energy, 378-4040
Engineers, Bd. of Engineering Exam.,
378-4180
Escrow and Escrow Agents, Com
merce, Real Estate Div., 378-8419
Explosives, Commerce, Fire Mar
shall, 378-4917
Family Planning, Health Div., 229-
5777
Finance Companies, Commerce,
,
Banking Div., 378-4140
Fire Alarm Systems, Commerce, Fire
Marshall, 378-4917
Fire Escapes, Commerce, Fire Mar
shall, 378-4917
Fireworks, Commerce, Fire Marshall,
378-4917
Flammable Liquids and Gases,
Commerce, Fire Marshall, 378-4917
Food Inspection, Dept. of Agri
culture, 378-3790
Food Stamps, Human Resources,
378-3193
Fuel Tax, Motor Vehicle Div., 238-
8238
Funeral Directors, Bd. of Funeral
Directors, 229-5681
Gambling (social laws), Criminal
Justice Div., 378-6347
Gasoline Pumps (accuracy), Weights
and Measures Div., 378-3792
G e o lo g is ts , Bd. o f G e o lo g is ts ,
378-4294
Geothermal Energy, Geology and
Mineral, 229-5580
Government, Ombudsman, 378-4582
Grain Warehousing, Dept. of Agri
culture, Commodities, 378-3774
Guarantees, Consumer Services Div.,
378-4320
Hazardous Materials, Workers' Com
pensation Bd., 378-3272
Health Professionals, Health Div.,
229-5776
Health Spas, Consumer Services Div.,
378-4320
Hearing Aids, Health Div., 229-5776
Hospital Facilities, St. Health Plan
ning and Dev., 378-4684
Hunting Guides and Clubs, Dept. of
Fish and Wildlife. 229-5423
Industrial Safety, Workers’ Com
pensation, 378-3272
Insect Control, Agriculture, Plant
Div., 378-3776
Insurance and Insurance Agents,
Commerce, Ins. Div., 378-4271
Judges (complaints), Judicial Fitness
Comm., 244-3156
Land Sales, Commerce, Real Estate
Div., 378-4170
Landlord/Tenant Questions,
Consumer Services Div., 378-4320
Legislative Information, During Leg.
Session Only, 800-452-0290
Liquor Dealers & Licenses, Liquor
Control Comm., 653-3025
Mail Order Complaints, Consumer
Services Div., 378-4320
Manicurist, Bd. of Barbers and
Hairdressers, 378-8667
Marriage Records, Health Div.,
229-5710
Mass Transit, Transportation, 378-
8201
Massage Parlors, Masseurs and
Masseuses, Health Div., 229-5160
Meat Products, Dept. of Agriculture,
378-8298
Mobile Homes, Commerce, Building
Codes, 378-3986
Modular Homes, Commerce, Build
ing Codes, 378-3925
Money Orders, Commerce, Banking
Div., 378-4140
Mortgage Co. Collections, Com
merce, Real Estate, 378-8419
Moving Companies, Public Utility
Commissioner, 378-6692
Real Estate Agents, Commerce, Real
Estate Div., 378-4170
Recreational Vehicles, Commerce,
Building Codes, 378-3986
Refunds, Consumer Services Div.,
378-4320
Restaurants (sanitation), Health Div.,
229-5954
Schools (public, private and trades),
Dept. of Education-, 378-8543
Search and Rescue, Dept. of Trans.,
Aero. Div., 378-4880
Senior Citizens Programs, Elderly
Affairs. 378-4728
Services, Consumer Service Div.,
378-4320
Sexual Discrimination, Bureau of
Labor, 378-3296
Smoking and Anti-Smoking, Health
Div., 229-5593
Snowmobiles, Motor Vehicles Div.,
378-6935
Solar Energy Info., Dept. of Energy,
378-4040
Speed Control, State Police, 378-
3723
Stocks, Bonds and Securities, Com
merce, Corporation Div., 378-4387
Subscriptions, Consumer Services
Div., 378-4320
Swimming Facilities, Health Div.,
229-6938
Tax Examiners, Commerce, Tax Serv.
Exam., 378-4034
Tax Help, Dept. of Revenue, 378-3366
Taxidermists, Dept. of Fish and Wild
life, 229-5403
Teachers, Teacher Standards and
Practices Comm., 378-3586
Television Repair, Consumer Ser
vices Div., 378-4320
Tourist Facilities, Travel Info. Coun
cil, 378-3438
Travel Agents, Consumer Services
Div., 378-4320
Travelers’ Checks,rCommerce, Bank-
Notary Public, Secretary of State,
378-4724
Nurseries, Dept. of A g ricu lture ,
378-3776
Nursing Homes, St. Health Planning
and Dev., 378-4684
Oil and Gas Mining, Geology and
Mineral, 229-5580
Outdoor Clubs, Dept. of Fish and
Wildlife, 229-5403
Pawnbrokers, Commerce, Banking
Div., 378-4140
Pharmacists, Bd. of Pharmacy, 229-
5849
Photography, Consumer Services
Div., 378-4320
Pilots, Dept. of Trans. Aero. Div.,
378-4880
Plum bers, C om m erce, B u ild in g
Codes, 378-3169
Podiatrists, Bd. of Podiatry Exam
iners, 229-5160
Poisons, Health Div., 229-5792
Pollution, Dept. of Envir. Quality,
229-5696
Ports, Dept. of Economic Dev., 373-
1200
Predator Control, Dept. of Agri
culture, 378-3776
Prescriptions, Health Div., 229-5849
Public Accountants, Commerce, Bd.
of Account., 378-4181
Pyramid Sales, Consumer Protection
Div., 229-5522
Racing (dog and horse), Racing
Commission, 289-5820
Radiation, Health Div., 229-5541
Railroads and Trains, Public Utility
Commission, 378-6207
Unemployment Ins., Employment
Services, 280-6895
Unit Pricing, Dept. of Ag., Weights
and Measures, 378-3792
Utilities, Public Utility Commission,
378-6600
Veterinary License, Health Div.,
378-8089
Wage Claim, Bureau of Labor, 378-
3292
Waste Disposal, Dept. of Envir.
Quality, 229-5913
Water Service, Public Utility Com
mission, 378-6600
Weatherization Info., Dept. of Energy,
378-4040
Weights and Measures, Dept. of
Agriculture, 378-3792
Weight of Trucks on Highways,
Highway Div., 378-2568 ,
Welfare C om plaints, A d ult and
Family Services, 378-3680
Wineries, Liquor Control Comm.,
653-3055
Work Permits (minors), Bureau of
Labor, 378-3285
Wrecking Yards (licensing), Motor
Vehicle Div., 378-6935