9
How New Employees Can Be
Helped On Their Job
BIIC C. Uses O rie n ta tio n MetraBSli
w ith his fello w -em p lo yee s, th at he is
By CLINTON WEEKS
m ade to fee l he has "a n ecessary and
Training Officer, U.C.C.
im
portan t p art in the o ffice program ,
H am m ond is a n ew e m p l « ^ in
that he can r e l y -6® rea d y assistance
you r office. He has ju st been g iven a
and a d vice fro m any fe llo w -w o rk e r.
n atu ral andt | f ^ o ^ffl^^^^3ome. b y the
HlSiP
it ju st the co m p ila tio n of m an y
su pervisor w h ich at once put him at
norm al acts of frie n d ly cdo|||ration
ease. No rushing, no bru squ en ess— in
th at S i l d up that sense of “ b elo n g in g ”
spite of the EB b I pressure of bjusiness.
in the o rg an izatio n ?
A n d then . . . “ This is Joe H am m ond,
It is r a re ly n ecessary to convince a
B ill. A n d Joe, I w a n t you to k n o w B ill
m
an
ager or su p erviso r o f th e i m p o r t
L ong. I ’m sure you w ill fin d a ll the
fello w s in this o ffice read y to- help/, ance o w r d y id B s I la ll n e w m em bers of
his w o rk in g force w ith a proper in tro
vou get y o u r feet on the ground here,
duction to the organ ization and the job
but you can count on B ill esp ecia lly to
along; I the lin^^^^^e® M ^E>rientation.
g iv e you the k n o w -h o w on y o u r w ork.
'S tfa n g e S S S j o M S i m , ^some suw ^ » ?-
B ill, w ill you show Joe around the
sors overlook the hum an v a lu e s— those
bu ild in g and get him acqu ain ted w ith
Q
n p le courtesies, gestures of frie n d li
everyo n e on the s ta ff? ”
ness, genuine in terest in th e new co m er
T his fra n k and easy i r ^ ^ K p i o n —
w h ich togethr create an atm osphere of
fo llo w ed th ro u gh — gets the new com er
good w ill, com m on purpose and Steaaaa-
w e ll on his w a y to k n o w in g th at he
B m M If
a^ B the new com er, you
belongs. A n d that is at the h eart of
desire
som
ething
in addition to the
w ha t w e lab el “ O rien t a ti on’’— giv in g
facts, the k n o w led ge of policies, cjrgan^?
him a sense of belongin g in the oygan-
the rest. Y o u w a n t to ¿f.eel yo u are
ization, h isto ry of th e departm ent and
It is true th at sp ecific orientation
accepted b y the old -tim ers as a m em
is a proj ect th at should accom plish
ber of the team . Y ou w a n t to see offers
these things: g iv e the em ployee an ap-
o f help m aterialize into a ctu a l assist
p reciation of the organization, fu n c
ance w h en you EQi>for guidance.
tions ’ and purpose of the departm ent,
H
um an E lem en t Im portan t
section and the, u n it to w h ich the em -
ployee is assigned; help him u nderstand
If you doubt the v a lu e of that ex tra
the personn el policies and regu l^.o.risj hum an touch, take, the tim e to look in -
to train in g policies and practices in
under w h ich he w ill w o r k f iro orm him
any w e ll-e sta b lish e d business or p u b
of the righ ts and p rivile g es and special
services th at go w ith his em ploym ent
lic agen cy. Y o u w ill fin d th at larg e
business enterprises budget lib e ra l
in the departm ent; e x p la in the p a 3
poses an d im portance of his p a rticu lar
am ounts for a brand of orien tation and
induction train in g w h ich em phS ^ g
job; and p rep a re him for d etailed in -
structions i w a s S o r W
the jKajiap elem en t.” A n e x e cu tiv e of
a large m a r B ^ ^ ^ ^ g .'c o r p o r a tio n p re-
Su p erv iso rs M ust H elp
faced his discussion of the hum an ele-
B ut, in W d i.w n to accom p lish in g
m ent in m anagem ent w ith these w ords:
these a ll-im p o rta n t o b je ctiv es o f n o r
‘‘M a w S M ^ n ot t h e ^ ir e c t io n of
m al orientation, the p roject, to I be a
things, it is the developm ent of people.
success, m ust ach ieve som ething m ore
T he e x e c u tiv e ’s job is not to m ake
— good em p loyee-relation s. T his m eans
things or to d irect things-; it is tot select
th at a sonscious, consistent e ffo rt m ust
and d evelop people w h o ;cdti. It is to
be m ad e - iS the su p erviso r and a ll
those w o rk in g w ith him to see th at the iqreate an organization o f hum an; beings
w h ich can accom plish those a ctiv ities
n ew com er is re a lly g ettin g acqu ain ted