Illinois Valley News, Cave Junction, Ore. Wednesday, June 21, 2017
Page A-5
On the road again: by Debbie Messerli
I have been traveling
this summer and have had a
chance to observe the staffs
and customers of restaurants
from coast to coast, fast food
to 5 Star eating establishments.
There were noted differences
in the ones making money
and those with one car in the
parking lot. Some of these
restaurants were in humble little
one stop-light towns and some
in mega metropolises. These are
the things I saw and learned.
1. In the places that were
successful I never saw a cell
phone anywhere near a staff
person. Not on the counter, not
in a pocket, not in the kitchens.
I guess their supervisors
thought these people were at
work and social media was an
off the job or on break perk.
Emergencies do happen, but I
bet their families know their
loved one’s land line work
numbers.
2. Successful places never
leave a glass empty on the
table. Water, sodas or coffee
were always refilled without
having to hunt down a waitress.
I travel with big time water
drinkers. If the place was
exceptionally busy we were
ROGUE VALLEY
offered a pitcher of water to sit
on our table, or I asked for it.
That didn’t mean she sat our
food down and never came
back except with the bill either!
When I was with my early
morning breakfast relatives we
were usually brought a carafe
of coffee with our filled cups.
Real coffee drinkers always
drink more than one cup and
never want to sit with an empty
cup in front of them. I do have
to say that having to have a
second carafe filled calls for an
extra charge in my book. People
who take up a booth and drink 6
cups of coffee over a two hour
period should pay for it and
not expect the same service as
the usual customer. But they
shouldn’t be abandoned and
ignored either. A piece of toast
might strike their fancy to go
with that coffee, you never
know.
3. Successful servers
always check up on your table
twice between bringing your
food and the check. Want to
get stiffed on a tip? Ignore
me! I might want ketchup on
my prime rib or crackers for
the baby. Service is their job.
On that note, don’t take it out
on the waitress if your food
is bad. She didn’t cook it. Let
her know so she can pass it on
to the kitchen. You can watch
and see if she let it sit in the
window so long it got cold
though. It’s kind of a judgment
call on this part. It is the cook’s
responsibility to see that your
whole order comes out on time
and together. Nobody wants to
wait for his dinner while the
others are eating or let your
own dinner get cold while you
wait for the rest of your party to
be served.
4. A good restaurant does
not leave tables full of dirty
dishes around for long. I know
every restaurant does not have
bus boys, and a lot of places
require the waitresses to bus
their own tables. You can’t seat
people in your station if the
tables are dirty, and if there
are empty tables then the staff
should have time to clear the
dirty ones.
5. Which brings me to
places that are not busy or
you are there at an off time.
Staff is being paid to be there,
thus they should be working.
I have done restaurant work
and there is always work to
be done. Refilling salt and
pepper, napkins, condiments,
and wiping down tables, chairs
and HIGHCHAIRS. Babies
are messy and Mothers are
picky about cleanliness around
their babies. Unless you are in
the cleanest restaurant in the
USA that staff person could
be wiping off ketchup bottles,
checking tables for sweetener,
or even doing a little prep work
for kitchen staff. You usually
hate to think of your waitress in
the bathrooms but the truth is
most places don’t have full time
janitors and it’s awful to end up
in a stall with no toilet paper.
So it’s nice if they checked
those occasionally too.
5. Every great restaurant
I have ever been in, the
Manager or Shift Supervisor
has been where the staff and
customers could see them,
either manning the register or
greeting customers personally
at their tables. In the small
towns I’ve seen them greet half
the customers by name. Repeat
patronage is the best business
there is, which means cars in
the parking lot. That advertises
what every traveler knows, “Eat
where the locals eat!”
I think the things I
appreciate most when eating out
are smiling, attentive servers
who know their menu items,
crackers offered to highchair
bound babies, crayons and a
blank placemat for toddlers and
a clean environment. Even if
you don’t have children, sitting
next to unhappy little people
can ruin the experience for
everyone. If I can have those
things I don’t have to have a
gourmet meal, I’m happy to
settle for a regular hamburger
and fries for a decent price.
Last but not least,
encourage good service by fair
tipping. Mention to the manager
what great service you had on
the way out. Use that fancy cell
phone and write up a review on
Trip Advisor. Please remember
to leave a few bucks at your
buffet restaurant table too if
they removed your empty plates
or refilled your drinks. And
don’t forget your own manners,
these people are not invisible.
They are working in a service
industry and deserve your
respect.
Safe and happy traveling
y’all.
Senior SPoTLiGHT
SPonSoreD BY i.V. Wellness resources
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LYME DISEASE is caused by the Borrelia
burgdorferi bacteria and is spread through the bite of
infected ticks. The western blacklegged tick (Ixodes
pacificus) spreads the disease on the Pacific Coast.
Ticks can attach to any part of the human body but
are often found in hard-to-see areas such as the groin,
armpits, and scalp. In most cases, the tick must be
attached for 36 to 48 hours or more before the Lyme
disease bacterium can be transmitted. Most humans
are infected through the bites of immature ticks called
nymphs (about the size of a poppy seed). They feed
during the spring and summer months.
Adult ticks can also transmit Lyme disease bacteria,
but they are much larger and are more likely to be
discovered and removed before they have had time to
transmit the bacteria. Adult ticks are most active during
the cooler months of the year.
There is no evidence that Lyme disease is
transmitted from person-to-person. Although dogs and
cats can get Lyme disease, there is no evidence that they
spread the disease directly to their owners. However,
pets can bring infected ticks into your home or yard.
There is no credible evidence that Lyme disease can
be transmitted through air, food, water, or from the bites
of mosquitoes, flies, fleas, or lice.
Untreated Lyme disease can produce a wide range
of symptoms, depending on the stage of infection and
include fever, rash, facial paralysis, and arthritis. Seek
medical attention if you observe any of these symptoms
and have had a tick bite or live in an area known for
Lyme disease.
Fever and other general symptoms may occur in the
absence of rash. A small bump or redness at the site
of a tick bite that occurs immediately and resembles a
mosquito bite, is common. This irritation generally goes
away in 1-2 days and is not a sign of Lyme disease.
Individuals treated with appropriate antibiotics in
the early stages of Lyme disease usually recover rapidly
and completely.
This information summarized from the CDC Website.
You can contact I.V. Wellness Resources at www.
ivwellnessresources@gmail.com or 541-592-9781
and please like our Facebook Page @ facebook.com/
ivwellnessresources.
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and referrals. Call I.V.
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