It’s Happening at Chinook Winds ...
by Teresa Miller
From a Satisfied
Customer
At Chinook Winds, we really do read
the customer comment cards along with the
numerous letters from our guests. Recently,
we received these kind words from Jon
Thibodeau on a customer comment form:
“This casino, compared to others
around Oregon and even Reno, I give this
casino a three star plus rating.
"Due to the customer service,
friendliness of employees... make you feel
welcome and go beyond to give the best
service possible. Really enjoyed playing
machines and not having to leave ... VLT
very nice about cashing tickets and
watching machines if you have to leave it
fora minute. Main dining is great... service
excellent and food is wonderful. Very great
to be able to cash a check and not have to
run to bank or ATM. That’s very appreciated.
"Thanks again for making me feel
welcome and have such a great time. ”
Our Billboard on Wheels!
That’s just what we have, a billboard on wheels that’s called a bus wrap.
Chinook Winds reached an agreement with Portland Transit to advertise on two
Portland-area buses. They are completely wrapped up in Chinook Winds information, inside
and out! The colors and design make them very eye-catching, so much so that we have
won a national award!
You don’t have to drive by the billboard anymore. Now it drives by you!
Congratulations to Chris Steinbach, Chinook Winds interim general manager and
permanent advertising manager, on her innovative creation and Greg Mason, Advertising,
for the creative design!
Red Cross
Congratulates
Donors
Chinook Winds recently received a
letter from the Red Cross that reads,
“Congratulations for an outstanding
July 12,2000, bloodmobile at Chinook Winds
Casino. Your hard work and recruitment
efforts paid off. This was the best blood
drive you’ve done.”
The results of the blood drive are:
Goal - 50
Productive Units - 57
First-Timers -17
Scheduled - 84
Presenting - 63
Deferred - 6
Because of this blood drive, as many
as 228 people may be helped with “the gift
of life.”
28
Superstar Nominees
Norma Wolf Named
Superstar
Nominees for Superstar for the second
quarter 2000 included Maria Watts,
beverage server; Priscilla Butler, VLT tech;
Jon Hall, security officer; Beth Donelson,
facilities admin, asst.; Marilyn Williams, VLT
keyperson; Dixie Lorange, security officer;
Bryan Warner, valet; Jodyne Youngblood,
soft count; Michael Haft, banquets/beverage
server; Norma Wolf, beverage server; Joan
Ostrander, cage cashier; Bill Bradford,
security officer; Frank Cavezza, security
officer; and Cecelia Tiede, cage cashier.
The Superstar of the second quarter
2000 is beverage server Norma Wolf. Two
different customers nominated her. They
wrote, “Norma is always so friendly and
helpful to everyone. We always get a happy
Norma Wolf
greeting and good service.” I think she
deserves recognition for all her dedication
to Chinook Winds.”
Norma received $1,000, a plaque, and
a star for the Chinook Winds walk of fame
at the Superstar luncheon held in late July.
Congratulations, Norma!