2 The Clackamas Print
Ne
Wednesday, March 2, 2011
Apple-a-
day keeps
ITS away
By Brian Baldwin
News Editor
“I’m sony but you’ll need to hire a specialist to fix this
problem. No, I can’t help you; it’s just not in my job special
ties. Sorry but you will also have to pay out of pocket for
this.”
Is this a line from the latest hit medical drama series?
Wrong answer; it’s actually the lack of in-house technicians
we have to service our student Macintosh computer labs.
Accordingto Andy Mingo,aDigitalMediaCommunications
instructor, Clackamas Community College has been without
an in-house Mac technician for years. The subject was last
brought up in the Information Technology Services depart
ment when it was under the previous Chief Information
Officer Joe Austin but the proposal was swept under the rug.
“For years I’ve talked with ITS about the feet that we
could really use ITS Mac support to help us set up our labs
and keep it up to date,” said Mingo. “Years ago I think there
was resistance to Macs because of that ‘PC vs. Mac battle’
going on. I’m not sure what was going on but for some reason
the college would not allow ITS to support Macs.”
In response as to why Macs were not supported in the past,
Courtney Wilton, vice president of College Services, said that
it was because of the difference in the number of machines.
“We have around 2,000 computers we maintain college
wide, and I’d guess about 98 percent are PCs versus Macs.
In the past, because of the relative small size and also distinct
nature it was more efficient for us to maintain the Apple plat
form externally (and) focus internal staff on the 98 percent
(that are PCs,)” stated Wilton in an e-mail.
Because of the lack of in-house support, Mac instructors
such as Mingo have to hire outside technicians, like Adam
Wunn, to provide tech support out of their own department’s
budget.
In the Niemeyer Macintosh lab, Alex Nusbaum and Kendra Heath work on their projects on Apple iMac
ITS is unable to provide full tech support for these machines, so departments hire technicians them«
“Right now we’re going through a number of different
tilings, so we have to take care of the Macs ourselves. We also
hire off-site technicians to come in and maintain the labs as
well. That’s an out-of-pocket expense,” said Mingo. “Now
we have a new CIO and from my conversations with her so far
she’s more than willing to allow some ITS support for us.”
Kimberley Carey, the new CIO for ITS, said that she is
more knowledgeable about PCs but is not against the idea of
internally supporting our student Mac labs.
“I’ve always been more familiar with PCs. I have nothing
against Macs. Like a lot of people in ITS, I thought they were
more difficult to support. I was surprised after I talked to other
CIOs at other community colleges that they said that they are
not hard to support,” said Carey. “So far I haven’t seen a rea-
son why we shouldn’t (have an in-house technician).”!
According to Carey, the cost of Mac certifying one]
costs around $200, a fact mirrored on Apple’s certifl
website of $65 to $200 for just the exam. Carey is still
ing with instructors who use Macs to determine the I
service needed.
But would it not be easier to just run machines that m
get ready support for? Not according to Mingo.
“Generally what I’ve been finding throughout mi
making career is that a lot of the companies that our J
are going into internship-wise are using Macs,” said I
“There are people out there that use PCs for media pro!
but the general consensus, and what the DMC faculty I
their own art or media production, is exclusively Mac!
Letters to the editor
Veteran defends club position
To the veterans of Clackamas
Community College:
As George Washington, quite pos
sibly the greatest man America has
known, once said, “I hope I shall
possess firmness and virtue enough
to maintain what I consider the most
enviable of all titles, the character of
an honest man.” I have recently been
told of many objections to my usage of
CCC Veterans’ Club president in a let
ter to The Print signed by me. A feeling
of collective injustice was displayed
because of that usage, in that I was
speaking for all veterans. While they
have their own voice and may express
opinions freely, I signed the letter of
my own accord and feel the injustice
has been made to veterans who come
back and are not able to use their rights
to become involved in student govern
ment. Just as President Obama was
elected and speaks for the American
people, I, too, was elected and speak
for the veterans of our college.
In addition, it was noted of my sta
tus in the Marine Corps. This does not
mean that the entire Corps agrees with
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me, even though some may do so.
The same could be said for every
service listed by our names.
The First Amendment provides
protection for unpopular speech, so
that no one may silence it. If any vet
erans feel I have been unjust, unethi
cal or insulting to them in stating I
am the Veterans’ Club President in
the letter, I call for the veterans to
vote on their feeling of the usage
of that title being justified or not.
If any students wish to speak to me
directly, I will be happy to meet with
them to discuss this issue. I strive
to fight injustice on behalf of all
of us students who have sacrificed
for this country and democracy. I
will continue to do for my tenure as
President of the Veterans’ Club.
Respectfully and sincerely,
Justin M. Lay
Sergeant, Bravo Co., 4th Tank
Battalion USMC
CCC Veterans’
Club President
Anger expressed over
Your article “Political science stu
dents lash out at board members”
could not have been more disrespect
ful of the brave political science
students who were trying to do some
thing right. They were not only tak
ing the correct action, as outlined by
political practice, by exhausting local
remedies, they took the right stance
about the board of education.
The board of education is paid
to do several jobs and that students
need to do their jobs for them shows
massive corruption in the body poli
tic of this school. Comparing it to
the Jerry Springer show is not just
unacceptable, ... it is immoral. The
college president’s action was also a
tangible act. It was seen by several
people, to call it alleged is absurd.
Finally, your support for the
board of education is itself unjust
and wrong. They had damaged the
school’s reputation, the reputation
of good instructors, and the degrees
of all the students who graduate here
with their useless and petty classes.
They may as well offer underwater
basket weaving.
The second thing I would lil
comment on is that I fully suppoi
Veterans’ Club president in his wi
of the letter. Not only is it the right
to support, but he was officially eli
to that position. Aside from that
position holds merit if the ASG f
dent’s title holds merit. If she car
it how she pleases, so can the Vete
club president. It is wrong and imn
to try and divide people in such mai
when they are doing the right thin
trying to give the people what is
just desserts.
Sean Huggins
Political science major
Letters to the editor have
been edited for clarity and
space.
E-mail your own to
chiefed@clackamas.edu
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