COAST RIVER BUSINESS JOURNAL
BUSINESS NEWS
JULY 2022 • 9
Delivery service looks to fi ll
shopping gaps on the coast
that I would love to wear, but they’ve just sat in
my closet because I work 50 hours a week, and
I don’t have a way to get my clothes clean,” Sul-
livan-Anderson said. “It just can be inconvenient
for people.”
By ALEXIS WEISEND
Jessica Newhall, the associate director of the
Coast River Business Journal
Clatsop Community College Small Business
Tayler Sullivan-Anderson had just started her Development Center, said the pandemic gave
business, North Coast Delivery Service, when a rise to a lot more delivery services, shifting con-
sumer trends toward more online ordering, curb-
winter storm hit Astoria in December .
Several of her customers were snowed in — side pickup and delivery.
Large delivery businesses like DoorD ash and
one with a baby boy and no diapers.
Although Sullivan-Anderson normally deliv- Instacart have found success , but Sullivan-Ander-
ers food and dry cleaning, she knew she had to son wanted to bring in a local company that makes
help. So she drove around on icy roads, picking personal connections with the community.
Her husband, Ryan Anderson, said it’s Sul-
up necessities and delivering them to people stuck
livan-Anderson’s special touches that make her
inside.
“I’m a member of the community,” she said. business unique.
A customer had asked Sullivan-Anderson to
“It’s not this large corporation coming in. I’m a
mom and a wife trying to get through pre-nursing pick up a certain kind of tulip for her, but they were
sold out when she arrived,
school.”
Anderson said. The next
Sullivan-Anderson grew
week, she went back and
up in Multnomah County
showed up on the custom-
surrounded by her favor-
er’s doorstep with the tulips
ite stores like Trader Joe’s
as a surprise.
and Whole Foods Market.
“It’s
that
personal
When she moved to Astoria
touch,” he said. “That cus-
in 2015, stores that used to
tomer service and just kind
be a walk away were now a
of making people feel extra
few hours of driving.
special or feel like they have
“When I would go into
someone in the community
the Portland area, I had peo-
that’s really going to help
ple asking like, ‘Hey, would
them out.”
you stop at Trader Joe’s
Jane Coloccia has been
and grab me a couple of
a loyal customer of North
things?’” she said.
Coast Delivery Service
She realized people on
since its inception. She said
the coast often make trips
Sullivan-Anderson remem-
to Portland just to shop at
Tayler Sullivan-Anderson,
bers what she likes and
stores the local commu-
owner of North Coast Delivery
occasionally surprises with
nity doesn’t off er. P eople
Service
her favorite items that have
also want the convenience
returned to a store.
of staying home, especially
“I just like that she’s personalized about it and
during the pandemic.
She made a Facebook post asking if people in will chitchat and kind of get to know you,” Coloc-
Clatsop County would be interested in a local ser- cia said.
North Coast Delivery Service delivers to Clat-
vice like Instacart for people’s favorite stores in the
sop County and northern Tillamook County in Ore-
Portland area. T he response was overwhelming.
She started making trips to Portland on Fridays, gon and Pacifi c County and Wahkiakum County
stopping at places like Crumbl Cookies, Trader in Washington state. However, Sullivan-Anderson
Joe’s, Whole Foods Market and Target to pick up — currently the sole employee of her business —
hopes to eventually have a fl eet of refrigerator vans
orders.
A customer asked if Sullivan-Anderson would that deliver to the entire coast.
She especially wants to focus on providing for
be interested in dropping off and picking up dry
elderly people or those with mobility issues.
cleaning while she was making trips to the city.
“A big thing for me is just taking care of peo-
Astoria lost its only dry cleaner, Astoria Clean-
ple,” she said. “That’s why I want to go into nurs-
ers, during the pandemic .
“I had a gal say, ‘I’ve got all these dresses ing is because helping people is a big thing for me.”
A shopping link to the
Portland metro area
‘A BIG THING
FOR ME IS JUST
TAKING CARE OF
PEOPLE. THAT’S
WHY I WANT TO
GO INTO NURSING
IS BECAUSE
HELPING PEOPLE
IS A BIG THING
FOR ME.’
Tayler Sullivan-Anderson and her husband, Ryan Anderson, are the faces of North Coast Delivery Service.
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