Coast River Business Journal BUSINESS NEWS April 2021 • 3 Reaching a larger market Story & Photos by Emily Lindblom Coast River Business Journal elindblom@crbizjournal.com CRBJ STAFF Publisher Matt Winters mwinters@crbizjournal.com Editor Emily Lindblom editor@crbizjournal.com Offi ce Coordinator Sarah Smith ssmith@eomediagroup.com Layout/Design Emily Lindblom Matthew Vann NEXT ISSUE Publication Date: May 12, 2021 Advertising Deadline: May 3, 2021 CONTACT CRBJ Submit news: editor@crbizjournal.com Website: CoastRiverBusinessJournal.com Coast River Business Journal 205 Bolstad S. Suite 2, P.O. Box 427 Long Beach, WA 98631 Phone 800-643-3703 Coast River Business Journal is published the second week of every month. Opinions expressed by contributing writers and guest columnists do not necessarily refl ect the opinions of the Publisher. Letters to the Editor will be accepted, and will be printed at the discretion of the Editor. Reproduction in whole or in part without written permission is strictly prohibited. © Copyright 2021 Coast River Business Journal CRBJ is part of EO Media Group Privately-owned businesses in Astoria are essential for the local economy and ensuring that dollars spent here stay here. But some businesses go beyond the Columbia-Pacifi c region to reach a wider market through shipping products online, through mail order or to other companies. Steve Fick, owner of Fishhawk Fisheries, has been shipping sturgeon, salmon, crab, shrimp and tuna nationally since he started the company in 1985. “Ours is pretty simple, we have truck compa- nies that come here weekly and we ship products out of here,” Fick said. “It goes throughout the country, clear to the East Coast, down to Califor- nia and Texas, and also the Midwest.” Fishhawk Fisheries also sells through mail order as well as locally, and people can come into the plant and buy products directly. Meanwhile, the new owners of brick-and-mor- tar stores Pat’s Pantry and Astoria Coff ee Com- pany are all continuing and building upon the mail order and online markets the original owners had established. Father-and-daughter team Dennis and Savan- nah Thomas said about 20 to 25% of their busi- ness has been from online sales since they bought Pat’s Pantry from Pat Milliman and Tom Leiner in December. “Tom and Pat established an online busi- ness 18 months ago and it’s grown considerably since,” Dennis Thomas said. As of March, the dig- ital point-of-sale program Pat’s Pantry uses to keep track of online orders has 2,800 customers in its database. “It still boggles my mind, we ship stuff all over the United States.” He added his business even ships salts, peppers and herbs to people who can fi nd similar products in their own local stores, but perhaps they discov- ered Pat’s Pantry while on vacation and wanted to become loyal customers. “We also have consistent Coast Guard cus- tomers who were stationed here and then moved away, so we’re pretty fortunate,” he said. “We have online customers who repeat orders but also fi rst time customers, so that’s growing the business as well.” Pat’s Pantry has also started selling spices to food trucks as well as Gaetano’s Market & Deli, the new Italian grocery store on Commercial Street. “Before their shop was open they walked around and got to know local business owners, and they walked in here and saw it was a spice shop,” Dennis Thomas said. “It’s been a nice shot in the arm for our business and gives us some diversity in our customer base too.” Thomas, who also runs Thomas & Son Wood- works, created a large redwood slab table for Gae- tano’s to use as the centerpiece of its shop. Pete Aiken and Sara Moot, who bought Asto- TRAVEL TRAILER/5TH WHEEL Savannah Thomas prepares a box full of spices and teas at Pat’s Pantry. ria Coff ee Company from the original owner, Rick Murray, in October, said they’re interested in roast- ing coff ee for Gaetano’s in the future too. “We feel fortunate to land in Astoria, where there are so many loyal fans who are really glad somebody else is taking on Rick’s legacy and we’re always happy to see them,” Aiken said. Aiken estimated about 20 to 30% of his busi- ness is from shipping and online orders for locals as well as consumers across the U.S. In addition to its website, Astoria Coff ee Company also gets sales from its social media accounts. “I love being able to ship, it’s great,” Aiken said. “And it’s one of the areas most likely to see greater expansion.” NEW SHOP! LARGER BAYS MORE TECH’S TRUCK CAMPER/TOY HAULERS C E L E B R AT I N G 4 2 Y E A R S ! 1978 - 2020 Advertising Director Sarah Silver ssilver@dailyastorian.com Astoria Coff ee Company owners Sara Moot and Pete Aiken pose with mail orders in front of their store. WE ARE OPEN! Group Publisher Kari Borgen kborgen@dailyastorian.com Right on the Freeway - Right on the Price 1-5 Exit 36 • Kelso, WA • www.UNEEKRV.com • 800-248-6335