BUSINESS NEWS
Coast River Business Journal
Meet the Merchant
July 2020 • 3
Interview by Luke Whittaker lwhittaker@crbizjournal.com
J & S Appliance and Home
Furnishings
Brian Tucker, general manager
CRBJ STAFF
Editor/Publisher
Matt Winters
editor@crbizjournal.com
Reporter
Luke Whittaker
lwhittaker@crbizjournal.com
Office Coordinator
Marlene Quillin
mquillin@chinookobserver.com
Phone: (503) 861-0929
Address: 529 Marlin Ave, Warrenton
Website: www.jandsappliance.com
How long have you worked at J&S?
“15 years.”
How did you get started?
“I graduated college and came up here for the
summer, in between graduate school, and just
never left.
Group Publisher
Kari Borgen
kborgen@dailyastorian.com
Can you tell me about the products or services
you offer?
“We service and sell appliances. We also sell
mattresses and home furnishings.”
Advertising Director
Sarah Silver
ssilver@dailyastorian.com
What accounts for a majority of business?
“It’s about 40% appliances, 40% furniture and
20% service.”
Layout/Design
John D. Bruijn
jbruijn@dailyastorian.com
What would you estimate is the volume?
“We do about $1 million in appliances, $1 million
in furniture and $500,000 in service every year.”
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Coast River Business Journal
205 Bolstad S. Suite 2, P.O. Box 427
Long Beach, WA 98631
Phone 800-643-3703
Coast River Business Journal is published the
second week of every month. Opinions expressed
by contributing writers and guest columnists
do not necessarily reflect the opinions of the
Publisher. Letters to the Editor will be accepted,
and will be printed at the discretion of the Editor.
Reproduction in whole or in part without written
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© Copyright 2020 Coast River Business Journal
CRBJ is part of EO Media Group
Is it changing?
“The ratio hasn’t really changed, just the
volume.”
What in particular are you doing more of?
“Everything. As the area has grown, the volume
has gone up.”
Have consumer tastes/demands changed?
“Not in the last couple of years, it’s been pretty
stable. We haven’t seen a lot of change in terms
of taste in furniture.”
What are people usually seeking when they
come in?
“Motion furniture, a lot of lift chairs and a lot of
double reclining sofas and love seats. They’ve
been our best sellers.”
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What are the benefits of those?
“A lot of people get the power version, and that
way they don’t have to worry about using the
handle. With a lot of older people in the county,
it’s just beneficial for them not to have to use
their arms and legs to recline.
What are some of latest products?
“They’ve come out with voice command in some
of the furniture now. It’s a new product that’s
been out less than a year. They’re just coming
out with adjustable lumbar as well, so they have
adjustable headrest, lumbar and recline all in one
now.”
How do chairs today compare to 10 or 15
years ago?
“Most all of them now with power have a USB
port to charge your phone or iPad. A lot now
are coming with extra storage in the arms. Then
there’s adjustable headrests and lumbar. It’s
almost like they’re a car seat now in terms of how
adjustable they are.”
What should people consider or be mindful of
when looking to purchasing a chair?
“That it fits you correctly. If it’s not comfortable
there’s no point in buying it. It has to fit you
correctly.”
What should people be wary of when buying
furniture online?
“Buying furniture online is a crapshoot. You
can’t tell the scale or how firm it is. I think that’s
why we’re thriving in this economy even as it
is, where everyone is buying everything online.
It’s one of those things where people might do it
once (buy furniture online) but then they see it’s
not what they want. The brick and mortar stores
are still there and have the product in the store, so
you know what’s going to fit you and what kind
of comfort is it.”
What impact has the covid-19 pandemic had
on the business?
“For the first month it was like a ghost town. I
didn’t sell one piece of furniture. It hurt us for
about a month. But once those stimulus checks
started rolling in and we started opening up, we
had sales explode. Right now, with the supply
chain as weak as it is, we’ve had a lot of difficulty
getting freezers, washers and refrigerators, those
have been a real challenge.”
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