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UNIVERSITY
maos ee *»5s
Kenneth Lewis (left) and leff Hood, two of the Eugene Mall's
new guides, patrol the mall area, offering directions and secu
rity to tot al shoppers.
Downtown guides offer
help, security to shoppers
By June Russell
I meraid Reporter
The 10 newest additions to
the Eugene Mall population
aren't shoppers business ever
utives or even sia nrit\ guards
The women and men that
started patrolling the down
town mall Saturday in their rod
let kets gra\ trousers and ties
tire something else Eugene's
new (low ntow n guides
Intrusted with the mission of
rescuing shoppers in distress
till1 guides .ire expected to
make the downtown area a
friendlier plat e to visit
"They are not police officers,
but they are also not private se
e. u r i t v. ” said K u s s Brink.
Downtown Eugene Inc s exec -
utive director. "The thing that
has made them so effective in
Portland is their street ambassa
dor role assistance is really
their prime mission They an
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suer questions, give directions,
.tint help people when they
have a problem.
"As a byprodui t of that, they
also provide .1 security func
tion." Brink said "Our goal is
to enhance peopleconcept of
comfort in the downtown area
Their main function will be to
observe and report situations
that might require a police
presence, not to become 111
voiced in those situations
The guides work the down
tow n are.i Monday through Sat
urday 11 a in to 7 p m . and
Sundays 11 am to 5 p m
Udrking in pairs, they carry ra
dios lor use as telephones to
call till or the appropriate
agencies as situations arise.
The radios can also lx* used to
communicate between two pa
trolling guide teams
Downtown Eugene Inc. be
gan researching and putting the
guide program together a year
ago. modelling it after the suc
cessful guide program in Port
land The results have been im
pressive, Brink said
Not only has the communi
ty's perception on downtown
Portland become more comfort
able. but the crime rate in the
areas the guides patrol has also
dropped significantly in pro
portion with the rest of the city.
Turn to SECURITY. Page 8
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