GENERAL INFORMATION TAKE IT EASY Welcome aboard, everyonel The Bus is ready to be YOUR second car. In recent months ridership on LTD buses has reached its highest level since the 1979 gas short age. Every day, more and more people realize the benefit and savings of riding with our award winning safe drivers. We've worked hard to be there when you needed us, and the improve ments we've made, in spite of budget cutbacks the last few years, have made our service more efficient and convenient than ever. Of course, we also want to make The Bus as easy as possible for you to use. Whether you’re a regu lar rider or still contemplating your first bus trip, this guidebook to the LTD system will answer many of your questions. We've included sched ules, maps and other useful information to help ''ou take it easy. ?o take a moment to find your bus route and note the time it serves your home. Then, keep this guide handy for future reference. If you have any questions, give us a call at 687-5555. RIDING THE BUS Lane Transit District makes it simple to get where you want, when you want, with easy-to-read timetables and easy-to-understand route informa tion. TIMETABLES Next to this route guide, a bus rider's best friend is the individual timetable. It's especially useful for your first ride because it tells you what times of day your bus operates and shows the streets the route travels along. You can find what time to catch your bus, when you'll arrive at your destination and the fare. The timetable also offers some simple riding tips. A listing on timetable outlets can be found on the back of this Route Guide. SYSTEM MAPS A colorful route map showing all the Lane Transit routes and providing general bus riding informa tion is also available. You can pick up timetables and the Lane Transit District System Map at your participating 7-Eleven® Stores, the LTD Customer Service Center and other area outlets. CUSTOMER ASSISTANCE If you wish to travel to someplace new and don't have a timetable or have never taken the bus before, give our information experts a call at 687-5555. Have a piece of paper and pencil handy, to jot down information. Tell them: • Where you are • Where you want to go • When you wish to arrive there Customer Representatives can also answer ques tions about fares, snowy-day detours and lost items. And they'll be happy to make official note of your suggestions or comments and pass them along to the appropriate LTD department. The Lane Transit Customer Service Center and waiting area is centrally located at 10th and Willamette within the Eugene Transit Station. The Customer Service Center is open Monday-Friday, 7.00 a m. - 5:30 p.m.; Saturday, 9:00 a.m. - 5:00 p.m. and closed Sundays. They will also be happy to plan your bus trip. Feel free to stop by for assistance. Photo-identification for the Reduced Fare Program is also handled here, between 10.00 a.m. and 3.00 p.m. every weekday. If you lose or find something on the bus, call us at 687-5555 or stop by the Customer Service Center. All lost items are kept one calendar month. If un claimed, they are turned over to local charity organizations. NEIGHBORHOODS, COLORS, NUMBERS AND SYMBOLS To make bus riding even easier, Eugene and Springfield have been divided into neighborhood areas, each with its own color, symbol and numbered routes. You'll find these colors and symbols used to identify routes on LTD timetables and at departure stations at the Eugene Transit Station. ROUTE NAMES AND NUMBERS The number and name of each route (for example, #11 THURSTON) is stated on the front of the bus as it travels outbound, away from the Eugene Mall. As each bus starts back to the Mall, its sign changes to EUGENE MALL, keeping the same number. This system tells you which direction the bus is traveling. The point at which the bus sign changes is listed on all timetables. FARES LTD drivers do not carry change so you'll need the exact fare when you board the bus. The cost of riding the bus is determined by age and the number of zones in which you'll be traveling. Within Eugene and Springfield, the low cost of Taking It Easy for a one-way fare is: ZONE 1 Adults.55