Services fight bureaucratic stereotype
Stories by TOM WOLFE
Of the Emerald
Most students see Oregon Hall as the
bureaucratic threshold of the University.
They look up its massive brick walls and
see a giant red tape dispenser.
The Office of Student Services, lo
cated on the first floor of the building,
fights against that image.
“We work sort of in the ombudsman
role for students who can’t get accom
plished what they want to get accom
plished,” says Shirley Wilson, director.
Staff members work as student advo
cates and advise students with adminis
trative or academic conflicts.
They also provide general information
about the University and offer some per
sonal counseling. In addition, they pro
vide general information about the Uni
versity and direct students to other cam
pus resources.
Questions about grading and
academic regulations, petitions, grie
vance procedures or about how to cor
rect records should all be directed to this
office at 686-3211.
During personal crises, such as se
vere illness or a death in the family, of
fice staff will notify instructors so ar
rangements can be made for the com
pletion of the coursework or return to the
University at a later date.
Special assistance is available to per
sons who have been away from high
school or college classes for several
years and want to resume their studies
at the University. This help includes
pre-enrollment, advising, orientation to
the University and academic counsel
ing.
Physically limited students will also
find help at this office. Examples include
help with registration, orientation, hous
ing, attendants, and access to class
rooms.
Several more campus offices offer
tailored services:
INTERNATIONAL STUDENT
SERVICES — Designed primarily to aid
new foreign students, this office, located
in 172 Oregon Hall, 686-3206, offers ad
vice on visas, government regulation,
scholarships and employment.
American students planning to study
upper and lower division classes, earn
ing straight credit or letter grades.
Both national standardized tests and
University departmental tests are used.
Negotiating Oregon Hall
PAYROLL—The business office
takes care of student payroll transac
tions in Room 122, 686-315t.
ACCOUNTING—Centralized bil
ling for student charges are handled
in this part of the office. Deferred tui
tion schedules, billing and collection
of loans, service charges, fines, gen
eral deposits, housing deposits and
student insurances are located in
Room 113, 686-3169.
CASHIERS—All money transac
tions are processed at the cashier
windows. They receive payments for
deferred tuition, dorm rooms and
married student housing, as well as
regular fees and tuition. They also
handle veterans’ checks and certifi
cates of registration. The cashiers
are located on the first floor,
686-3154.
REGISTRARS—The registrar’s of
fice prepares schedules of classes
and packets for each student during
registration, and supplies information
on non-matriculant programs. Trans
cripts of student academic records
and degree analyses can also be ob
tained here, as can veterans’ infor
mation. The registrars are located on
the second floor, 686-3247.
ADMISSIONS—Information on
admission requirements for both un
dergraduates and graduates, course
placement recommendations and
residency classification are acquired
here. Students must also file a
change in the admissions office,
Room 270, 686-3201.
STUDENT FINANCIAL AID—The
office offers counseling and informa
tion on all types of financial aid, in
cluding loans, work-study programs,
grants and scholarships. The student
employment office is also located in
Room 270 of the Financial Aid Office,
686-3221.
IDENTIFICATION CARD
SERVICE—Identification cards for
students, faculty, staff and University
town patrons can be snapped in
Room 364, 686-3113.
STUDENT CONDUCT
OFFICE—Situated on the fourth
floor, 686-3210, this office forms and
evaluates student conduct policies
and procedures. It supplies informa
tion on minor student court problems,
administers the University Appeals
Board and handles code violations.
An information booth in the first
floor lobby has more information
about the University, 686-3014.
abroad can also get help with their plans
through this office.
CREDIT BY EXAM—Through this
program students can challenge both
Study packets for many of the exams are
available from the office. Non
standardized tests are arranged through
the individual departments.
All tests may be arranged at least one
month in advance and may be attemp
ted only once. A failing grade is not re
corded.
Only enrolled students are eligible
and a $15 fee is charged for each course
challenged. For more information con
tact the Academic Advising Office at 187
Friendly Hall, 686-3045.
EQUIVALENCY TESTS—The Coun
seling Center also offers alternatives for
filling requirements without taking
courses. The center offers College Level
Examination Program (CLEP) tests in
social science, science and arts and let
ters. Each of the general exams is worth
nine credits.
A single test costs $20, two cost $30
and three or more cost $40. Exams are
graded pass/no-pass and can be given
to non-students as well as those cur
rently enrolled at the University. They
will not be given to students who have
accumulated more than 90 hours of col
lege credit.
CLEP tests for specific courses are
also available. The Counseling Center’s
testing office, located in 354 Susan
Campbell Hall, 686-3227, can provide
additional information and study pack
ets.
CAREER PLANNING AND PLACE
MENT SERVICE—Located in 246
Campbell Hall, 686-3235, the service of
fers assistance in career planning and
placement for graduating students and
alumni. Alumni using the placement ser
vice will be charged a fee.
UNIVERSITY COUNSELING
CENTER—Professional counselors at
the center will help students with per
sonal or academic decisions and prob
lems with interpersonal relationships,
including marital and pre-marital coun
seling. The Center is located in 150
Campbell Hall, 686-3227.
CRISIS CENTER—Operated by the
Counseling Center staff, the Crisis
Center serves as a telephone contact
service after hours and on week-ends at
686-4488.
Community
education
courses open
A series of 14 short courses for
leaders in, developing commun
ity education opportunities is in
cluded in the course offerings dur
ing Summer Session.
The courses, which range from
a three-day retreat for community
school coordinators to a four week
course in “Basic Concepts of
Community Education,” will be
taught by instructors and resource
persons from Alaska, Montana,
Washington and Alberta, Canada,
as well as from the local area.
The series is coordinated by the
Northwest Community Education
Development Center at 1724
Moss St., 686-3996.
i
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